How Prince Edward Island Preserve Company Got 110 Hours a Month Back with Synder

Discover how a fast-growing Canadian food and tourism business replaced a tangle of spreadsheets and macros with a seamless, fully automated accounting workflow.

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110+

Hours saved monthly on manual data entry and reconciliation

Hours saved every single day for the office administrator alone

Failed syncs since going live

Prince Edward Island Preserve Company is a Canadian food manufacturer and tourism destination based on the north shore of Prince Edward Island, producing and shipping handcrafted jams, jellies, barbecue sauces, and salsas worldwide. On site, they run a full-service restaurant, a gift shop, a butterfly house, and acres of walking gardens, while also supplying cruise ship tour groups with lobster dinners and fresh seafood. A recently completed manufacturing expansion added a fully automated production line to the mix, pushing the business firmly into growth mode.

Industry:

Food Manufacturing & Tourism

Integrations:

QuickBooks Online, Shopify

Product:

Synder Sync

Before Synder

Hours drained daily to exporting data from Shopify, manipulating it through spreadsheets and manually importing it into QuickBooks

A fragile patchwork of Excel files holding the whole accounting workflow together

Constant error risk every time a human hand touched the data

A previous integration tool that collapsed under volume as the business scaled

No reliable way to separate sales by location across multiple Shopify POS devices and seasonal outposts

After Synder

Automated multi-channel data flow

Shopify orders, both online and across all POS locations, now move straight into QuickBooks Online without anyone touching a file. Before Synder, someone had to export the data, manually move it through a maze of custom macros and spreadsheets, and manually push it through. Now the whole process happens completely hands-off. The office administrator went from spending the better part of her day on data work to a quick morning reconciliation check.

Smart location tracking across devices

PEI Preserve Company runs several retail locations and seasonal pop-ups, each tied to a specific Shopify device ID. Synder's customizable rules route each transaction to the right location in QuickBooks automatically. When a device moves, say, from the gift shop to a weekend farmers market, the rules update in under 24 hours with support from Synder Team, so the books reflect what is actually happening, not where the device was originally set up.

Accurate Shopify fee recording

Before, Shopify processing fees created a reconciliation headache and the amount hitting the bank account never matched the raw sales total. Synder captures these fees automatically, clears them against the Shopify clearing account, and keeps the books clean without any manual adjustment.

Rock-solid reliability under real operational pressure

Before going live, the company ran Synder in parallel to existing processes, comparing a day's worth of transactions at a time and documenting as they went. Only once they were confident did they turn on the live sync. That was over two years ago, and it hasn't failed once. For a business managing manufacturing output, restaurant sales, gift shop transactions, and online orders simultaneously, that kind of stability matters.

"You have no idea how much easier Synder has made our lives. Before, we had a whole bunch of spreadsheets running with macros built in just to get the data formatted correctly before we could even import it into QuickBooks. Synder eliminated all of that. The orders come out of Shopify, pass through Synder, and land in QuickBooks clean, every time. I'd say it's saved us at least 3 hours a day. We are huge fans."

Cam Beck

Management Consultant at Prince Edward Island Preserve Company