Large
Multi-channel businesses with 10K - 50K transactions / mo
from $220month
Billed yearly
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FAQ
We integrate with leading ecommerce platforms like Shopify, Amazon, Etsy, eBay, and more. Additionally, we’re compatible with various online payment gateways like Stripe, PayPal, Square, etc. Please refer to the full list of integrations we support.
The process is straightforward. Simply use your ecommerce or payment platform credentials to connect them. Our app allows for multiple platform connections at no additional cost. Need more info? Explore this simple guide and learn how to sync your platforms via Synder to import sales data, including fees, taxes, refunds, and more. Get flawless data management and error-free tax reports!
We offer 24/7 live support via in-app chat or phone. You can also email us at [email protected]. Additionally, we host free educational webinars weekly and provide paid personal demos upon request.
Depending on your preferences and the sync mode you choose, Synder can be set to auto-sync ongoing transactions to Xero or QuickBooks on a daily or hourly basis.
Currently, we accept credit card payments for subscriptions.
Absolutely! We conduct free Weekly Public Demos showcasing app functionalities, where we answer questions from the attendees. You can also request a personal demo for a $99 fee. To schedule a personal demo, reach out to our support team at [email protected].
As per our Terms and Conditions, all purchases are final and non-refundable. We do offer a free trial period where no credit card information is needed, allowing users to evaluate the app before completing the purchase.
Depending on your subscription plan, you can invite others to handle transaction synchronization. This can be managed in the “Additional users” section. Note: invited users, or sub-users, will have limited access and won't be able to alter company connection/disconnection or subscriptions.
Yes, you can sync any historical data available in your payment processor at any time when using Synder. Please note that we will charge the sync credits from the number of ongoing transactions on your plan. If the number of historical syncs exceeds your plan’s regular syncs, an additional charge for 500 credits will be applied. For the initial 30 days post-subscription, there's an option to purchase a separate historical syncs add-on.
Yes! Synder meets the stringent SOC2 compliance, representing the pinnacle of data security and showcasing effective controls for protecting sensitive client information. which is the highest level of data security showing the effectiveness of controls that are relevant to safeguarding sensitive customer data. Furthermore, Synder adheres to industry-leading encryption standards, safeguards client data in line with GDPR and CCPA regulations, and undergoes independent PEN testing. As a fully automated system, Synder guarantees data privacy, impeccable accuracy, and rapid data processing.
"As a Synder SYNC partner the service we receive is second-to-none with resources that make it so much easier to gain immediate insights into all of our clients’ online transactions and how they impact their overall financial picture."