Troubleshooting in Synder helps you see how your data is flowing and catch problems early. In Per Transaction mode, it brings together three tabs: Synchronization issues, Import activity log, and Sync speed. Use it to fix sync …
Category: Troubleshooting & Diagnostics
Find solutions to common Synder sync issues, error messages, and connection problems. Guides cover paused syncs, missing transactions, disconnected accounts, API limits, currency mismatches, and platform-specific troubleshooting steps.
How to Roll Back Summary Sync Transactions in Xero
This guide explains how to roll back transactions synced in Summary mode from Synder to Xero, and how to handle records that Synder cannot delete automatically.
Use this guide if:
- You use Summary mode in Synder with Xero as your
Activity Log in Synder
The Activity log provides a transparent, timestamped record of key actions in your Synder organization—who did what and when. It’s designed for faster troubleshooting and full accountability of account changes.
Who Can Use It
Available to all users in the …
Synder Dashboard Guide (Per Transaction)
- Where to find the Synder Dashboard
- Per Transaction Dashboard
- Top strip: Time saved, Sync score, and Needs attention
- Dashboard blocks
- Troubleshooting (sync errors, import log, sync speed)
- When the Synder Dashboard saves you time
- FAQ
- Relevant Guides
The Synder Dashboard…
Summary Sync: What to do if you see a banner “There’s been a problem with proper forming of some of your E-commerce summaries”
This guide explains what to do if you see the banner “There’s been a problem with proper forming of some of your E-commerce summaries” in Synder.
It helps you understand why this appears and what steps to take.
Use this …
Troubleshooting: Why Your Synder Sync Keeps Pausing
Is your Synder sync pausing unexpectedly — or did you get an email from Synder saying auto-sync was turned off? This is one of the most common issues for new users, and it is almost always fixable. If you …
How to Review Your Synced Transactions and Fix Errors
You have imported and synced your transactions — now what? Reviewing your synced data is a critical step that many new users skip. This guide walks you through the review process, shows you what to look for, and explains how …
Common Sync Errors and How to Fix Them
A quick-reference guide to the most frequent Synder sync errors — your go-to resource for troubleshooting. Find your error, follow the fix. Each error includes notes on who typically hits it and why.
Tip: if a connection issue left transactions …
How to Speed Up Transaction Synchronization Time?
- Process groups:
- Detailed processes:
- Most common reasons for slow synchronization
- How to Speed Up Synchronization
- Common Ways to Improve Sync Speed
Process groups:
When Synder syncs your data, it performs multiple steps to make sure everything is recorded correctly in …
Amazon Deferred Transactions: Why Your Sales Don’t Appear Immediately
If you’ve noticed that your Amazon sales don’t appear in your accounting software immediately after a customer places an order, you’re encountering Amazon’s deferred transaction system—part of how their payment system works for all sellers. This guide explains why Amazon …