Why has the smart rule failed?

Reasons: Your accounting platform details, like product names, classes, or categories selected in the rule to apply to transactions have been deleted/made inactive or some payment platform details are not applied correctly which does not allow the rule to execute. Solution: Check the smart rule execution and find what prevented the sync. Go to your […]

Learn More

Why is a smart rule suspended?

Reasons: A smart rule failed 5 times. Solution: Check the smart rule execution and modify the rule to make it work.1. Go to your Synder company – > go to Smart rules on the left-side menu – > open the smart rule that has been suspended (it will be automatically disabled) – > click on […]

Learn More