When a customer disputes a transaction on your Shopify store, you’ll be charged a $15 fee for the chargeback. If you win the dispute, Shopify will refund the fee. But if the customer wins, both the disputed amount and the $15 fee will be deducted from your account. If you're using Shopify Payments, you'll see this deduction in your next payout.
Ready to stop wasting time on manual data entry? Synder automates the recording of your Shopify transactions—sales and fees—directly into your accounting system, whether it’s QuickBooks, Xero, or Sage Intacct. Curious to learn more? Book a call with our automation specialist to see how Synder can simplify your Shopify bookkeeping!
