When a customer disputes a transaction on your Shopify store, youâll be charged a $15 fee for the chargeback. If you win the dispute, Shopify will refund the fee. But if the customer wins, both the disputed amount and the $15 fee will be deducted from your account. If you're using Shopify Payments, you'll see this deduction in your next payout.
Ready to stop wasting time on manual data entry? Synder automates the recording of your Shopify transactionsâsales and feesâdirectly into your accounting system, whether itâs QuickBooks, Xero, or Sage Intacct. Curious to learn more? Book a call with our automation specialist to see how Synder can simplify your Shopify bookkeeping!