If your inventory gets damaged while it's in Amazon's warehouse, you might be eligible for a WAREHOUSE_DAMAGE_EXCEPTION reimbursement. But unlike automatic refunds, you have to request an investigation to get compensated. Once Amazon confirms the damage, they'll issue a manual credit—meaning the process starts when you request it, not when they notice.
Note: Stay on top of these claims! Without an investigation, damaged goods might go unnoticed, which could hurt your profits.
Manual entry slowing you down? Let Synder automate the recording of all your Amazon sales data — including this fee — into QuickBooks, Xero, or Sage Intacct. Schedule a 1:1 demo to find out how Synder’s capabilities align with your business needs.
