How SleepEh Automated Shopify-QuickBooks Online with Synder to Save Hours Weekly

Discover how Synder empowers SleepEh to manage dual-channel ecommerce and retail operations seamlessly.

Download Success Story

2-3

hours saved per week in manual data entry

12–18

full workdays saved every year on QuickBooks management

100%

accuracy in syncing sales data from Shopify to QuickBooks

SleepEh is an ecommerce retailer specializing in sleep apnea solutions and sleep hygiene products for Canadians. Operating both online through Shopify and a brick-and-mortar location called MRC, SleepEh faced a unique accounting challenge: products sold through each channel had to follow different government guidelines, creating duplicate SKUs in QuickBooks and causing data entry headaches.

Industry:

Ecommerce

Integrations:

QuickBooks Online, Shopify, PayPal, Affirm

Product:

Synder Sync

Before Synder

Manual data entry required for every product added to Shopify and QuickBooks

Unnecessary accounting complexity from duplicate SKUs

Time-consuming reconciliation between Shopify sales and QuickBooks records

Risk of human error when managing products across two different sales channels

After Synder

Unified multi-channel operations

Synder connects Shopify, QuickBooks, and PayPal, so products only need to be added once — everything else syncs automatically. This eliminated the need for duplicate SKUs, cleaning up the books significantly and reducing the complexity of managing inventory across both the online store and the physical retail location.

Significant time savings

SleepEh's team now saves 2-3 hours per week previously spent on manual data entry and duplicate management. This freed capacity allows the operations team to focus on what matters most: customer service and business growth, rather than administrative tasks.

Reduced errors and improved accuracy

Automated syncing has drastically reduced the data entry mistakes from the old manual process. SleepEh now has confidence in their financial records, knowing that every transaction from Shopify is accurately reflected in QuickBooks without human intervention.

Cleaner financial records

With duplicate SKUs eliminated and all transactions automatically categorized, SleepEh's QuickBooks now provides a clearer picture of their business performance. Reporting is now more reliable, and the finance team can pull accurate reports on sales across both channels without worrying about duplicates skewing the data.

"Synder helped us automate what was previously a very manual process. Instead of having to manually duplicate information between Shopify and QuickBooks, we can now focus on adding products to one system and let Synder handle the rest. The customer service team has been fantastic, they were really calm and easy to work with during implementation, and I really appreciate the monthly reporting emails and alerts when something doesn't sync properly. Overall, it's been a real breakthrough for keeping our books clean and our team focused on serving customers."

Cassandra Tiltack

Head of Customer Operations, SleepEh