Bookkeeping is an essential part of running a business, but also not an aspect in which many business owners have expertise, which leads to lost time on cumbersome, error-prone manual processes. Synder is an accounting automation software that can wipe off these hassles in bookkeeping by automatically performing such redundant and time-consuming tasks, adding efficiencies – you have only one digital platform to orchestrate all your sales platforms (such as Shopify, Amazon, Stripe, PayPal, and many others), reflecting your online payments data with all necessary details (customers, items, taxes, shipping, discounts and so on) in your accounting.

Synder mirrors the actual money flow in your accounting system – having connected BigCommerce to your Accounting company, all your individual transactions along with all the information they contain will be automatically recorded in the BigCommerce Bank Account (a Clearing account) and categorized, and as a result, you always have your books prepared for correct reporting and hassle-free tax filing!

Connect your BigCommerce to Synder and check out how precise, detailed, and easy accounting can be with its help!

Overview:

  1. Start the BigCommerce integration from scratch
  2. BigCommerce integration when no other payment processors are connected. Additional “Order” setting required
  3. Tips and tricks on the BigCommerce integration

Important note 1: If your BigCommerce store accepts payments via one of the supported gateways (e.g. Stripe, check the list of available integrations here) you need to connect these payment platforms to Synder as well. In this case, you will get flawless and automated records of sales, fees, refunds, and payouts from those payment platforms with additional information provided by BigCommerce orders.

Important note 2: If you connect only BigCommerce to Synder (and no other payment gateways integrated with your BigCommerce store) you would need to create an additional Order setting in Synder.

Start the BigCommerce integration from scratch

  1. Create a free trial account

If you are getting started with Synder you will need to create a free Trial account and connect your accounting system first. Check out this guide if you would like to integrate BigCommerce with Synder accountingQuickBooks Online or Xero and this article to connect your QuickBooks Desktop company.

  1. Set up your Organization

The first step you will go through is setting up an organization for your business. Fill in the information about your company and hit the Next step button.

Set up an organization new October 2021
  1. Select the platforms you would like to integrate 

Now you need to select the platforms you would like to connect to Synder. Mark Synder, QuickBooks or Xero, BigCommerce, and other platforms you would like to integrate with Synder (click View all processors to see the list of all available platforms) and hit the Next step button.

Select Synder Accounting and BigCommerce

Note: Mark all the services you are using to receive payments, you will be able to connect all of them right away or skip the connection of particular integrations and set them up any time later. 

  1. Connect your accounting platform

Set up Synder accounting by selecting your home currency, the first month of the fiscal year, and connecting your bank account following the steps in this article.

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Alternatively, follow the steps on the screen to grant permission to Synder to record data in your QuickBooks or Xero company. If you are a QuickBooks Desktop user, check out this video tutorial to learn How to connect and sync data into QuickBooks Desktop.

  1. Connect your BigCommerce store

Almost there! To complete the setup you just need to connect your BigCommerce and other sales platforms to Synder:

  • Obtain your BigCommerce store API credentials (Client ID, Client Secret, Access Token, Merchant ID) following the steps listed in this helpful article.
  • Upload your txt file to Synder and hit the Connect button. You can learn more about the contents of the .txt file.
BigCommerce connect aquire credentials and connect.jpg ‎new

You can integrate other sales platforms one by one straight away or skip the connection for other additional payment processors and set them up later in the Settings:

  • Tap the Settings button on the left side menu → hit the Add payment platform button and select BigCommerce from the dropdown.
  • Follow the steps listed in this guide to Obtaining BigCommerce store API credentials (.txt file) and upload them to Synder to connect your BigCommerce store to the software.

Note: You can find our detailed guides on how to connect your sales channels and payment providers to QuickBooks Online/Xero via Synder in our Help center.

BigCommerce integration when no other payment processors are connected. Additional “Order” setting required

For Synder to be able to see BigCommerce orders created manually or paid via payment processors that are not connected to Synder yet, you will need to enable an additional Order setting in Synder. To do so, follow the simple steps below:

1) Go to the Settings tab on the left menu in Synder and hit Configure for BigCommerce.

BigCommerce Settings Configure

2) Hit Create additional settings and select Order from the dropdown.

BigCommerce Order setting

3) Double-check the settings for the newly created Order tab to make sure you are good with what you see and hit the Update button to save the changes.

Update BigCommerce Order setting

Once you have done so, proceed with the import of data (hit the Import Historical Data link in the top right corner of the Transactions tab). After the import, you should be able to see all the orders in Synder available for syncing.

BigCommerce import historical data

Tips and tricks on the BigCommerce integration

Note 1. Synder mirrors real money flow in your accounting by recording sales and expenses in the Clearing account (BigCommerce Bank account in your books) that Synder creates automatically during the QuickBooks or Xero connection.

Note 2. Synder protects your data with two flagship features: duplicate detector and rollback. You can give yourself peace of mind knowing that all the power is in your hands and your accounting is secured.

Note 3. BigCommerce sync without any payment platforms will create only sales receipts with gross amounts and without any fees or payouts, so the balance of the BigCommerce Bank account will be gross, not net – unlike with all other Synder integrations. You’ll need to account for fees and transfers manually:

  • Fees: you may want to create one batch expense for all the fees for a week or a month instead of entering each fee.
  • Money transfers: you may need to create transfers in your QuickBooks or Xero from the BigCommerce clearing to your business checking account to zero out the clearing account and reconcile checking.

Note 3 is valid only for cases when you don’t connect to Synder anything other than BigCommerce shop. If you connect your payment gateways to Synder separately alongside BigCommerce, everything will be synchronized automatically and ready for reconciliation with no need for manual interactions, like it usually works with our software.

That’s it, you’ve successfully connected your BigCommerce account to Synder, enjoy the ride! If you feel like some adjustments are necessary (e.g. you would like to change tax, item or customer configs), you can manage that in Synder settings. Open them on the left menu → hit the Configure button under your BigCommerce platform. If you need to fill in gaps with missing data after the sync into your QuickBooks Online, like applying classes or locations to transactions, the Smart Rules feature will be of great service. Now, you can customize your Synder according to your needs.

Get in touch with the Synder team via online support chat, phone, or email with any questions you might have so far – we are always happy to help you!


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