All posts by buffyclaw

You’ve connected everything, maybe even synced some test transactions successfully — but now some transactions are missing. They show up in Shopify/Stripe/Amazon, but they’re not in your accounting software. Here’s how to track down what happened.

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Check 1: Are

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You connected your platforms, hit sync, and got a red error. Don’t panic — this is one of the most common first-time experiences with Synder, and it’s almost always fixable in a few minutes.

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Step 1: Read the Actual

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A quick-reference guide to the most frequent Synder sync errors. Find your error, follow the fix.

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Product & Service Errors

“Entity cannot be synchronized without Product or Service”

Cause: The transaction references a product that doesn’t exist in your …

You: You sell on Shopify, Amazon, eBay — maybe Square or Etsy too. Money comes in from everywhere, fees are different on every platform, and reconciling it all in QuickBooks or Xero is a nightmare. You’ve probably got a spreadsheet …

You: You manage books for multiple e-commerce clients. Each one sells on different platforms, uses different accounting software, and has different needs. You’re spending hours manually entering their transaction data — or worse, cleaning up their DIY attempts.

Synder lets …

You: You run one Shopify or Stripe store. You do your own books in QuickBooks Online or Xero. You’re tired of manually entering every sale, fee, and refund. You want your accounting to just… match reality.

This guide walks you …