The Refund for Lost Stock or WAREHOUSE_LOST_MANUAL occurs when your inventory goes missing inside an Amazon warehouse. In these cases, Amazon offers a refund to the seller, which shows up as a credit. But here's the catch: this type of refund, labeled "Manual," only happens after the seller initiates an investigation—it’s not something the warehouse automatically flags.
Amazon does have a reimbursement policy for lost or damaged goods in their warehouses, but lately, the amount they’re willing to compensate has been reduced. Plus, Amazon alone decides how much you’ll get back, often taking into consideration the average market price of the item. While they work to resolve these issues, inventory loss often happens due to the large scale of their operations.
Note: The reimbursement may not fully cover the value of lost stock, as Amazon decides the amount based on its own guidelines.
Manual entry slowing you down? Let Synder automate the recording of all your Amazon sales data — including this fee — into QuickBooks, Xero, or Sage Intacct. Schedule a 1:1 demo to find out how Synder’s capabilities align with your business needs.
