- Why these graphs matter
- Graph 1: Transaction Volume by Platform
- Graph 2: Sync Time Process Breakdown
- How to estimate the time to sync 100,000 transactions
- Frequently Asked Questions
- Why do graphs show no data?
- Why can’t I just multiply the average sync time by the number of transactions to estimate waiting time?
Why these graphs matter
These graphs help you understand:
- How many transactions were synchronized recently
- Approximately how much time will it take to sync X transactions
- How sync time is distributed between the processes
These graphs will not help you understand the exact amount of sync credits that were deducted from your Synder sync balance. Why so?
- Because Synder charges you not for all the transactions. It excludes fees, fee refund transactions, for Synder RevRec users – Recognition Entries, etc. So the number you will see here will most likely be higher than what you were charged for
- For Summary users are charged for transactions grouped into Summaries when the summary is synced. So, depending on when you sync the summary, it may vary greatly from this graph.
Graph 1: Transaction Volume by Platform
What it shows:
The total number of transactions synced per platform (e.g. Stripe, Shopify, Amazon) per selected time period.
Use it to:
- Understand the syncing load of each integration per month/day
- Get a reference point to project the remaining synchronization time
Notes:
- For summary syncs, this shows the number of individual transactions added to the Synder Data Source. Your Summaries are later formed based on these transactions.
- No data is shown unless at least one sync has been performed.
- The data is tracked as of the release date of the reports, no data before October 2025.
Graph 2: Sync Time Process Breakdown
What it shows:
Average processing time per transaction sync — calculated based on actual completed syncs. It does not include queue wait time.
Use it to:
- Understand how long syncing a transaction takes for each platform (e.g. Shopify vs Stripe)
- Understand how long each step of the sync process takes by group
- Understand how long each step of the sync process takes by specific process
Understand process groups:
Process groups are there to give you a basic picture of how much time is taken by each step of the process: getting data from the integration, processing data inside Synder, posting data to your accounting, etc. Learn more about process groups here.
We recommend looking at each provider separately to get a more accurate picture.
How to speed up the sync?
There are some processes you can speed up. You can switch to the process view to see individual processes; some of them can be affected by settings to speed them up.
- Switch to see detailed processes (tick the checkbox “display detailed processes”) and see how much time is taken by each specific process.
- Learn more about the reasons for slow sync and how to speed it up here.
- Track the time taken by a specific process after you changed a setting.
Important: This applies to Synder per transaction users in the first place; summary users can apply to support to see if the sync speed can be optimized.
Notes:
- The time is displayed in seconds
- Speed includes only sync processing time. So if you take the number of transactions times the average time, you get the best possible time. But actual sync might take more time than this due to:
- waiting in a queue with other organizations in Synder (if you don’t have a dedicated server available on the Premium plan)
- The platform’s API limits, which, depending on the volume of data, can be an issue for any platform. Integrations that are most often affected by API limits are Xero, Amazon, and PayPal.
- Learn more about how to speed up the sync in this guide
How to estimate the time to sync 100,000 transactions
You can estimate your sync time by seeing how many transactions Synder can process daily:
- Open the report
- Find the days with the peak capacity (usually it can be when you synced historical data)
- Project how much time it is going to take to sync the number of transactions you need
Example:
You see that with regular daily syncing, Synder processes 1,000 transactions a day; this is not a peak capacity.
Find the time when you synced historical data at once, for example, you see that Synder synced 45,000 transactions daily.
So if you need to synchronize 100,000 transactions, you know it is going to take about 2-2.5 days.
Why can’t I just multiply the average sync time by the number of transactions to estimate waiting time?
- You can, but that only gives you the minimum time. The total waiting time = sync time + queue time. The average sync time doesn’t account for how long your transactions wait in the queue with other Synder users. Only clients on the Premium plan with dedicated servers have no queues at all. You can learn more about this plan on the pricing page and see if it is a good fit for you.
Frequently Asked Questions
Why do graphs show no data?
- Your organization hasn’t completed any syncs yet
- You’re looking at a time range with no syncs
- You’re looking at the time range before the tracking started (Oct 2025)
Reach out to the Synder Team via online support chat, phone, or email with any questions you may have – we’re always happy to help you!
