This guide explains the Per Payout aggregation mode in Synder Summary Sync, how it works, and when to use it. 

Use this guide if:

  • You use Summary Sync in Synder
  • You use platforms like Amazon, eBay, Shopify or Stripe
  • You receive batched payouts and want to understand how Synder Per Payout sync can be helpful
  • You reconcile based on bank deposits or payout reports 
  • You want summaries aggregated per finalized payout 

Per Payout Mode 

Definition

If your bank deposits come in payout batches, reconciling daily summaries can be difficult.

Per Payout mode is a Summary Sync option in Synder that aggregates transactions based on each payout issued by a platform or payment processor.

Each summary matches the exact payout amount received from the E-commerce platforms/payment gateways. 

When to Use

Use the per-payout aggregation mode if:

  • You want summaries to match payout deposits exactly
  • You reconcile based on payout (settlement) reports.

Note: Do not use this aggregation mode if you reconcile daily activity instead of deposits. For more details on how each aggregation mode works and when to use them, preview this guide

Platform Availability

Per-payout mode is currently available for Amazon, eBay, Shopify, and Stripe integrations.

Only QuickBooks Online, Sage Intacct, and Oracle NetSuite support this aggregation mode.

How it works

When Per Payout synchronization is enabled:

  1. Synder collects all transactions included in a payout 
  2. Transactions are grouped into a single summary 
  3. Data is structured to match platform reporting 
  4. The summary is synced to the accounting system 

The summary is generated only after the payout is completed. Aggregation timing depends on payout schedules and may take days or weeks. 

After synchronization, the created entry matches the corresponding bank deposit in the accounting system. 

Example Amazon payout covering the settlement period of February 29 – March 14, 2024:

How summary appears in Synder in the Summaries list:

How the summary preview looks:

Synder precisely reflects your e-commerce platform’s activities, preparing data for synchronization to your accounting system with proper categorization.

Setting or Changing Aggregation Mode 

When you sign up for Synder Summary sync mode, Synder prompts you to choose the summary aggregation mode. Choose Per Payout option to start aggregating summaries on a payout basis. 

If you already have the Synder organization set up in daily or monthly aggregation mode, follow these steps to switch to Per Payout:

  1. Go to Settings from the left-side menu
  2. Open the General tab 
  3. Locate Summary period 
  4. Select Per Payout for the required platform 


Behavior After Change

  • Existing summaries remain in their original mode
  • New summaries are created using the selected mode

Note: The Per-payout mode is a complex process of gathering transactions based on the payout they relate to. Per-payout summaries for historical periods cannot be generated manually. Contact support for assistance when switching modes. 

Per Payout Sync Behavior 

During synchronization of a single summary, multiple entries may be created in the accounting system. 

Scenario 1: Payout Spans Multiple Months

Some settlement/payout periods cover more than one month. In such in instance, Synder creates multiple journal entries or invoices to recognize revenue in the correct periods.

If a Shopify payout covers September 28 to October 2, Synder creates:

  1. One entry for September 28–30
  2. One entry for October 1–2

Scenario 2: Multi-Currency Processing 

If multicurrency is enabled, to record all currency conversion rates and automatically reconcile Clearing accounts in each of the involved currencies, Synder will post several entries.

Scenario 3: The combination of the two cases described above

Even if multiple entries are created, the combined total matches the payout exactly to ensure the correct reconciliation.

Scenario 4: Manual Payouts and top-ups

Manual payouts occur when you manually transfer funds from your Stripe balance to your bank account instead of relying on Stripe’s automatic payout schedule. Unlike automatic payouts, manual payouts:

  • Are not linked to balance transactions in Stripe.
  • Share the date of the automatic payout in summaries, making automatic matching to bank statements in accounting software less reliable.

Since the manual payout will have the automatic payout’s date, it may not match directly with your bank statement. You will need to manually match it to the corresponding bank statement entry. 

Please view the following guide for more details about manual payouts in Per-Payout mode.

Per Payout Summary Reconciliation 

Per-payout summary totals match the platform’s payout or settlement report total.

After syncing, verify the following:

  • Clearing accounts: Will be fully balanced (zeroed out), as Synder automatically reconciles them. 
  • Bank Feed: Transactions corresponding to each payout summarized by Synder are automatically pre-matched with your bank feed entries.
  • Profit & Loss report: Will reflect accurate sales and expenses categorization that Synder posted according to your mapping set-up.

If these key aspects align, the sync is working correctly. 

Important Notes 

  • Even though you see all debit/credit lines in per payout summary preview, this is not always the final picture. During synchronization, Synder may rearrange some data and add/skip a few lines. For example, the Clearing account lines may be skipped in the created Journal Entry. Preview this guide for more details on such an occurrence. 
  • Not all transactions are included in payouts. Example: Shopify POS orders are not part of Shopify payouts. Such transactions in per payout mode are aggregated into a separate summary with the type “per payout exception”. 

FAQ

  • Why do I see multiple Journal Entries for a single per payout summary?
    Several Journal Entries can be created during the sync if the payout period spans more than one month, or if multicurrency handling is needed.
  • Does switching to Per Payout sync mode change my existing data?
    No. It only affects how new data is grouped and synced.
    However, if you switch from Daily Summary to Per Payout, previously synced data may overlap with new summaries. Contact our Customer Support team if you want to switch to per-payout mode.
  • Can Per Payout summaries be generated manually?
    No. Per Payout summaries are system-generated only and cannot be manually created or forced. 

Reach out to Synder Team via online support chat or email with any questions you have – we are always happy to help you!

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