Everyone wants to avoid manual work and simplify their lives as much as possible, especially when choosing a finance app. The Synder Accounting solution works great for e-commerce businesses and it’s an irreplaceable assistant for easy cash flow management. Synder allows multi-currency accounting for your Shopify payments as well as Shopify orders paid via other payment providers such as Stripe, PayPal, Amazon Pay, etc. and one-click reconciliation of synced data in your QuickBooks or Xero (learn more about our automatic bank reconciliation feature for Xero in this article), providing you with accurate records of your Shopify sales along with processing fees, taxes, customers, discounts and other transaction details.

In this article, you will learn how to sync Shopify orders to your Accounting platform if you use not only Shopify Payments but also some alternative or third-party payment providers in Shopify that cannot be connected to Synder directly at the moment.


  1. Must-know things about Shopify integration

  2. Set up Shopify Other Orders synchronization

  3. How to sync Shopify Other Orders

Must-know things about Shopify integration

Note 1: If you get paid via Shopify payments provider only, then you just need to connect your Shopify store to Synder in order to synchronize all live data automatically or import and sync your historical transactions

Note 2: Shopify API allows to pull in orders processed through Shopify Payments into Synder only when the corresponding payout is generated in Shopify. So once the payout is ready on Shopify end, Synder will automatically import and sync all the related orders included into this payout.

Note 3: If your Shopify store accepts payments via different providers (e.g. PayPal, Stripe, etc.) you need to connect both Shopify, and the payment gateway integrated with it, to Synder, thus the software will recognize all the order and payment details and record them in your accounting system (QuickBooks or Xero) to keep your books accurate and up-to-date. Just follow the already familiar steps:

  1. Switch to the needed Organization in the top-left corner of the Synder page.
  2. Navigate to Settings on the left-side menu.
  3. In the Payment platforms section click Add payment platform

Set up Shopify Other Orders synchronization

To record Other orders from Shopify in your QuickBooks/Xero company (please, pay attention that initially Synder is not able to “detect” them) you will need to create the additional settings for Other Orders in Synder following these simple steps:

  1. Switch to the needed Organization in the top-left corner of the Synder page.
  2. Navigate to the Settings tab on the left-side menu.
  3. Click the Configure button near your Shopify in the Payment platforms section.
  1. Select the Other Order type from the Create additional settings dropdown.
  1. Select the Shopify Other Order bank account from the dropdown in the Sales tab.
  1. Click Update to save the changes. 

Note 1: Shopify Other Order bank account is a Clearing account that Synder will automatically create to reflect synced data in your QuickBooks/Xero company.

Note 2: Other orders are to be deposited to the separate Clearing account (Shopify Other Order bank account) as there are no payouts for such orders in your Shopify, that is why you will need to account for them separately. You can change the account for Other Orders in the Synder settings if needed, however, if you are hesitating we would recommend consulting with your accountant on what is the best way for you to manage such transactions.

How to sync Shopify Other Orders

Once you set up the additional settings for Other Orders, Synder will be able to “detect” such orders and synchronize them to your QuickBooks/Xero. Use the Import historical data feature to pull your historical Shopify orders into Synder or make sure the Auto-sync option is enabled so that Synder can synchronize newly created orders. 

Note: If all of the above-mentioned conditions are met (the corresponding Payout is processed & you have created the additional settings for Other Orders in Synder), but the transactions still do not appear, check out How to sync Shopify manual order refunds and How to sync Shopify POS orders guides respectively and create those additional settings as well. 

Now that you have set up Shopify integration in Synder, it’s time to see it in action! Check out our 3 Must-Watch beginner guides to find out how Synder can help you automate your bookkeeping.

Get in touch with the Synder team via online support chat, phone, or email with any questions you might have so far – we are always happy to help you!

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