Businesses might have many in common but still preserve their individuality in their approach to selling, customer experience, and other aspects. The BigCommerce app store is a hub for business solutions to expand the platform’s vast functionality, offering a diverse range of apps designed to enhance customer experience, streamline operations, and drive growth. From integrated accounting tools to personalized marketing features, these apps empower businesses to tailor their online presence to suit their industry and audience.
Let’s learn how BigCommerce apps can help unlock the full potential of your online store.
Key takeaways
- The BigCommerce App Store provides various solutions tailored to meet different business needs, from accounting integration to customer communication and marketing automation.
- Many apps in the BigCommerce App Store focus on improving customer experience and engagement through features such as live chat support, social proof notifications, and personalized marketing campaigns.
- Apps like Synder, ShipStation, Impact Partnership Cloud, and more offer tools to optimize operations and revenue generation by streamlining ecommerce accounting, order processing, shipping, and fulfillment and leveraging strategic partnerships and collaborations for sales growth.
What does BigCommerce offer?
As we mentioned, BigCommerce is a platform that helps run online stores smoothly. It offers many features that make it stand out from other similar services.
It helps manage products efficiently, tracks inventory, and analyzes order trends. The notable thing about BigCommerce is that sellers can handle their ecommerce websites without needing extra help from third parties.
Another great feature is its support for different currencies, making it suitable for businesses selling abroad. BigCommerce also allows for selling on multiple platforms like Facebook and Amazon, helping reach an extended audience.
It features tools for managing orders and provides various shipping and tax options you can offer to customers. Plus, it helps sellers make their websites more visible on search engines like Google, which can attract more shoppers.
So, even with BigCommerce alone, you can already build the management infrastructure we talked about and have all the necessary business data put together and moving within a single ecosystem. Besides, BigCommerce integrations include payment and accounting platforms, so you can have every aspect of your business covered.
However, you might need more sophisticated functionality or lack some particular features that BigCommerce can’t natively provide. At this point, you can use BigCommerces app store, offering 1000+ apps and integrations.
Let’s take a closer look at it.
What is BigCommerce marketplace?
BigCommerce App Store is like a marketplace where online store owners can find helpful tools from third-party providers to enhance their businesses. You can choose from an extensive collection of compatible apps that can be added to a BigCommerce store to expand its functionality or simplify some management tasks.
Here are a couple of examples.
Payment and accounting integration
One of the most sought-after categories is payments and accounting integration. Here, merchants can discover various apps tailored for managing financial transactions and accounting processes.
Popular payment apps include gateways that expand customer payment options, ensuring smooth checkout experiences. They often support major credit cards, digital wallets, and alternative payment methods, accommodating diverse customer preferences.
Additionally, merchants can explore accounting integration apps that sync BigCommerce data with accounting software such as QuickBooks or Xero. These integrations automate reconciling sales, tracking expenses, and managing inventory, saving merchants valuable time and reducing the likelihood of manual errors.
Marketing integrations
Another popular category in the BigCommerce App Store is for tools that help with marketing., including sending out email newsletters to customers or helping with advertising on social media.
Customer experience integrations
You can also benefit from apps that improve the customer’s shopping experience, adding features like product reviews, wish lists, or even live chat support.
As you can see, the BigCommerce marketplace is a treasure trove of apps. I suggest digging deeper into these treasures to find some apps that might become super helpful.
Bigcommerce collection: 10 Bigcommerce tools you might want to have for your online store
With so many apps available on the BigCommerce app store, we can’t review all of them, quite obviously. However, we picked ten apps and integrations that you might want to look at as they tackle different aspects of managing an ecommerce business – from accounting to marketing to customer support.
1. Synder – multi-platform accounting automation
Synder is a versatile accounting integration software designed to streamline financial management for BigCommerce merchants. It seamlessly connects BigCommerce with accounting software, like QuickBooks Online, Desktop, and Xero, and over 25 payment and eCommerce platforms, facilitating the consolidation of financial records into one unified format.
Synder’s most outstanding features
Synder’s integration capabilities allow merchants to sync transactions from various sales channels and payment options with their preferred accounting software. It ensures all financial data is centralized and accurately recorded, minimizing the risk of discrepancies and simplifying reporting and taxation processes.
Additionally, Synder offers automated transaction categorization and reconciliation, saving significant time for merchants. Besides, you might want to use Synder’s ecommerce analytics to track your business’s performance, including sales, products, and customers, calculate and control critical metrics and KPIs, and generate accurate financial reports.
Book your seat at our Weekly Public Demo to see how you can do it with Synder, or explore it yourself with a 15-day all-inclusive free trial.
Why you might like Synder?
You might appreciate Synder’s ability to manage all financial records in one place, providing a comprehensive overview of your business’s financial health in a single dashboard, accurately import financial records from your multiple sales and payment channels, and automate various workflows, like invoicing, sales tax application, and more.
With accurate and up-to-date data readily available, merchants can make informed decisions and comply with tax obligations effortlessly. Synder’s automation capabilities further enhance efficiency, allowing merchants to focus on growing their business without being bogged down by manual accounting tasks.
2. Salesmate – customers and customer details management app
Salesmate is a powerful CRM (Customer Relationship Management) platform designed to help businesses manage and nurture customer relationships effectively. It offers a range of features tailored to streamline sales processes and enhance productivity.
Salesmate’s most outstanding features
Salesmate’s standout features include contact management, sales pipeline tracking, and task automation. It provides a centralized platform for storing customer information, allowing users to track interactions and manage communication efficiently. Salesmate’s intuitive sales pipeline management tool enables users to visualize and monitor the progress of deals, ensuring timely follow-ups and conversions. Moreover, its task automation capabilities help streamline repetitive tasks, freeing up time for sales teams to focus on building relationships and closing deals.
Why you might like Salesmate?
Businesses stand to benefit from Salesmate’s comprehensive CRM solution, which empowers them to build stronger relationships with customers and drive sales growth. Salesmate centralizes customer data and streamlines sales processes, enabling businesses to deliver personalized experiences and achieve better results.
Its user-friendly interface and customizable features make it suitable for businesses of all sizes, providing scalability and flexibility to adapt to evolving needs.
3. Klaviyo – email marketing automation for BigCommerce
Klaviyo is a leading marketing automation platform designed for ecommerce businesses. It enables merchants to create targeted marketing campaigns, track customer behavior, and drive engagement to boost sales and revenue.
Klaviyo’s most outstanding features
Klaviyo offers a range of powerful features, including email marketing automation, segmentation, and personalized messaging. Merchants can create customized email campaigns based on customer behavior, preferences, and purchase history, ensuring relevant and timely communication. Klaviyo’s advanced segmentation capabilities allow merchants to divide their audience into specific groups for targeted marketing efforts. It also provides insightful analytics and reporting tools to track campaign performance and measure ROI accurately.
Why you might like it?
You might find interesting and helpful Klaviyo’s ability to drive personalized marketing campaigns that resonate with the audience, leading to increased engagement and sales. Its intuitive interface and easy-to-use tools make it accessible for businesses of all sizes, empowering them to leverage data-driven insights to optimize their marketing efforts. With Klaviyo, merchants can build strong customer relationships, improve brand loyalty, and achieve long-term success in the competitive ecommerce landscape.
4. Fera – social proof and reviews
Fera is a powerful social proof and marketing platform designed to increase conversions and build trust with potential customers. It offers various tools and features to showcase real-time customer activity and encourage visitors to purchase.
Fera’s most outstanding features
Fera’s standout features include social proof notifications, product reviews, and urgency timers. Social proof notifications display real-time actions such as recent purchases or product views, instilling confidence in visitors and encouraging them to follow suit. Product reviews help build trust and credibility by showcasing authentic customer feedback.
There are also urgency timers, creating a sense of scarcity and motivating visitors to make purchasing decisions quickly.
Why you might like it?
Merchants can leverage Fera’s social proof and marketing tools to create a sense of trust and urgency, ultimately driving conversions and increasing sales. Its customizable features allow merchants to tailor their messaging and notifications to align with their brand identity and marketing objectives.
With Fera, merchants can effectively engage with visitors, showcase the value of their products, and create a compelling shopping experience that converts browsers into buyers.
5. PayWhirl – subscription management
PayWhirl is a subscription billing and recurring payment platform that simplifies the management of subscription-based services and products for eCommerce businesses. It offers flexible billing options, subscription management tools, and customizable checkout experiences.
PayWhirl’s most outstanding features
PayWhirl’s key features include subscription management, flexible billing cycles, and automated invoicing. Merchants can easily set up and manage subscription plans, customize billing frequencies, and offer tiered pricing options to accommodate various customer needs. PayWhirl’s automated invoicing system ensures timely payments and reduces administrative overhead, allowing merchants to focus on growing their subscription business.
Why you might like it?
Merchants can benefit from PayWhirl’s comprehensive subscription billing solution, which streamlines recurring payments and enhances customer retention. Its intuitive interface and user-friendly tools make it easy for merchants to set up and manage subscription plans, reducing the complexity of subscription management. With PayWhirl, merchants can offer flexible billing options, improve cash flow predictability, and provide a seamless checkout experience for subscribers, ultimately driving business growth and success.
6. ShipStation – flexible shipping options
ShipStation is a leading shipping and fulfillment platform designed to streamline order processing and shipping operations for ecommerce businesses. It offers a range of features to automate shipping tasks, manage orders from multiple channels, and provide real-time tracking information to customers.
ShipStation’s most outstanding features
ShipStation’s standout features include order management, batch processing, and multi-carrier shipping options. Merchants can easily import orders from various sales channels, batch process shipments, and print shipping labels in bulk to save time and reduce errors. ShipStation integrates with multiple carriers, allowing merchants to compare shipping rates, choose the best shipping options, and provide accurate shipping estimates to customers.
Why you might like it?
Merchants can benefit from ShipStation’s efficient shipping and fulfillment capabilities, which streamline order processing and improve the overall customer experience. Its automation features and multi-carrier integrations help merchants save time and reduce shipping costs, while its real-time tracking updates enhance transparency and communication with customers.
This way, merchants can scale their shipping operations, fulfill orders faster, and deliver a seamless shipping experience that drives customer satisfaction and loyalty.
7. Unbound Commerce – mobile apps for your ecommerce business
Unbound Commerce is a mobile commerce platform designed to help businesses create and optimize mobile shopping customer experiences. It provides tools and features to build mobile-responsive websites, native apps, and progressive web apps (PWAs) that drive engagement and conversions.
Its most outstanding features
Unbound Commerce offers a range of features, including mobile website development, app creation, and mobile marketing tools. Merchants can leverage its drag-and-drop builder to create custom mobile websites optimized for all devices and screen sizes.
Unbound Commerce also enables businesses to develop native mobile apps for iOS and Android platforms, providing a seamless shopping experience for mobile users.
You can also use its mobile marketing tools to drive traffic and engagement through push notifications, mobile promotions, and personalized offers.
Why you might like Unbound Commerce?
Businesses can benefit from Unbound Commerce’s mobile commerce platform, empowering them to reach and engage with mobile shoppers. Its user-friendly interface and customizable templates make it easy for merchants to create mobile-friendly websites and apps without requiring technical expertise.
With Unbound Commerce, businesses can capitalize on the growing trend of mobile shopping, enhance the customer experience, and drive conversions on mobile devices.
8. SEOKart – optimization for search engines
SEOKart is an SEO optimization platform designed to help eCommerce businesses improve their visibility and rankings on search engines. It offers a range of tools and features to analyze website performance, identify optimization opportunities, and implement SEO best practices.
SEOKart’s most outstanding features
SEOKart’s key features include website audits, keyword research, and on-page optimization tools.
You can conduct comprehensive audits of their websites to identify technical issues, broken links, and other factors affecting SEO performance. SEOKart also provides keyword research tools to identify relevant keywords and phrases that can drive organic traffic to the website.
Its on-page optimization tools help merchants optimize meta tags, headings, and content to improve search engine rankings and visibility.
Why you might like it?
Merchants can benefit from SEOKart’s SEO optimization platform, which helps them improve their website’s visibility and attract more organic traffic. Its intuitive interface and actionable insights make it easy for merchants to identify and implement SEO best practices, even without prior SEO knowledge. With SEOKart, businesses can enhance their online presence, increase website traffic, and drive more sales and revenue through organic search channels.
9. Tidio – support and customer experience management
Tidio is a customer communication platform that offers live chat, chatbots, and email marketing tools to help businesses engage with their website visitors and customers in real-time. It enables merchants to provide instant support, capture leads, and automate marketing campaigns to enhance customer satisfaction and drive conversions.
Tidio’s most outstanding features
Tidio’s standout features include live chat, chatbots, and email marketing automation. Merchants can add live chat widgets to their websites, allowing visitors to ask questions and receive instant support from customer service representatives. Tidio’s chatbots can automate responses to common queries, qualify leads, and even initiate conversations based on user behavior. Email marketing tools enable merchants to create personalized email campaigns, send targeted messages, and track email performance to nurture leads and drive sales.
Why you might like it?
Businesses can benefit from Tidio’s customer communication platform, which enables them to provide timely support and personalized assistance to website visitors and customers. Its intuitive interface and automation features help merchants save time and resources while improving customer experience. With Tidio, businesses can build stronger relationships with their audience, increase engagement, and drive conversions through effective communication channels.
10. Impact Partnership Cloud – partnership and influencer management
Impact Partnership Cloud is an affiliate marketing platform designed to help businesses manage their affiliate partnerships, track performance, and optimize revenue generation. It offers a range of tools and features to recruit affiliates, track conversions, and manage payouts to maximize the effectiveness of affiliate marketing campaigns.
Its most outstanding features
Impact Partnership Cloud’s key features include affiliate recruitment, tracking, and attribution. Merchants can use the platform to recruit affiliates, manage partnerships, and provide the tools and resources they need to promote products and drive sales.
Impact Partnership Cloud also offers robust tracking and attribution capabilities to accurately measure the performance of affiliate campaigns, track conversions, and attribute revenue to the appropriate affiliates. Additionally, its reporting tools provide actionable insights to optimize campaign performance and maximize ROI.
Why you might like it?
Businesses can benefit from Impact Partnership Cloud’s affiliate marketing platform, which streamlines the management of affiliate partnerships and enhances revenue generation. Its comprehensive suite of tools and features enables merchants to effectively recruit affiliates, track performance, and optimize campaigns to drive conversions and revenue growth. With Impact Partnership Cloud, businesses can unlock the full potential of affiliate marketing, expand their reach, and increase sales through strategic partnerships and collaborations.
Bottom line
Long story short, you might absolutely want to explore the BigCommerce App Store of seeking to enhance your online presence and streamline operations. With its diverse array of solutions catering to various business needs, merchants can find specialized apps to optimize tasks ranging from accounting integration to customer engagement and marketing automation.
The focus on improving customer experience and engagement through features like live chat support and personalized marketing campaigns underscores the importance of building strong relationships with customers to drive sales and foster brand loyalty.
Adding apps for optimized operations and revenue generation in their business toolset can help businesses further maximize their potential for success in the competitive eCommerce landscape, ensuring efficiency, customer satisfaction, and sustainable growth.
Share your thoughts
Can you recommend any other useful BigCommerce apps? Please share your experience in the comments section below. We’d love to hear from you!
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