If you notice that your Square integration shows a ‘Connection lost’ status, you’ll need to re-establish the connection by following the steps below:
- Click on the Profile icon in the upper-right corner of your Synder account.
- Click on ‘My Account’.
- Under Square, click on ‘Disconnect’.
- Click on ‘Add Integration’.
- From the dropdown list of integrations, select Square, choose the necessary location(s), and click on ‘Connect’.
- Choose an account for payouts.
Note: To re-establish the connection, you will need to disconnect the platform entirely before reconnecting; do not simply click on ‘Reconnect’
Reach out to the Synder team via online support chat, phone, or email with any questions you have – we’re always happy to help you!