Synder supports a wide range of transaction types across various platforms it integrates with. In this guide, we will outline the specific transaction types that Synder is compatible with, helping you understand how to effectively use the platform for your accounting needs.

Overview:

  1. Compatible payment platforms and supported transaction types
  2. Tips and tricks

Compatible payment platforms and supported transaction types

Affirm

  • Charge
  • Loan
  • Refund
  • Settlement 
  • Transaction fee

Afterpay

  • Refund
  • Sale

Amazon

  • A2Z guarantee recovery
  • Advertising
  • Amazon Pay
  • Amazon Service Fee
  • AWD Storage Fee
  • AWD Processing Fee
  • AWD Transportation Fee
  • CLI planned fee reimbursement
  • Charge
  • Coupon
  • Failed disbursement
  • Free replacement refund items
  • Incorrect fees (not itemized)
  • Incorrect fees items
  • Lost or damaged reimbursement
  • Miscellaneous adjustment
  • Multichannel order damaged
  • Multichannel order lost
  • Non-subscription fee adjustment
  • Payout
  • Postage billing
  • Postage refund
  • Prep fee refund
  • Re-evaluation
  • Refund
  • Refund (other)
  • Refund goods (damaged)
  • Refund goods (lost during shipment)
  • Refund goods (lost manual)
  • Refund goods (lost)
  • Removal order damaged
  • Removal order lost
  • Return postage billing
  • Reversal refund
  • Reversal refund goods (lost during shipment)
  • Shipping charges
  • Shipping reimbursement
  • Subscription fee correction
  • Warehouse damage exception

Refer to this guide for details on which Amazon transaction types are not supported by Synder.

Authorize.Net

  • Sale
  • Refund

BigCommerce

  • Order
  • Order Refund

Bluefin

  • Credit
  • Refund
  • Sale

Braintree

  • Adjustment
  • Credit
  • Sale

Brex

  • Chargeback
  • Expense
  • Refund
  • Rewards Credit
  • Settlement Payment

Clover

  • Cash payment
  • Cash refund
  • Payment
  • Refund

eBay

  • Adjustment
  • Credit 
  • Dispute
  • Funds transfer
  • Insertion fee
  • Loan repayment
  • Non-Transaction fee
  • Payout
  • Refund
  • Sale
  • Shipping label
  • Withdrawal

Ecwid

  • Credit
  • Order
  • Refund

Etsy

  • Ads fee
  • Adyen balance reversal
  • Auto renew expired
  • Auto renew expired refund
  • Auto-renew listing fee
  • Change quantity fee
  • Change quantity fee refund
  • Custom shop domain privacy
  • Custom shop domain renewal
  • Custom shop fee
  • Custom shop subscription tax
  • Etsy credit
  • Gift fee
  • Gift wrap refund
  • IPP Square quicksale
  • Listing fee
  • Listing fee refund
  • Listing private fee
  • Listing private fee refund
  • Misc CR SL
  • Offsite Ads fee
  • Offsite Ads fee refund
  • Payment
  • Payment gross
  • Payout 
  • Recoup 
  • Refund
  • Refund gross
  • Refund reversal
  • Regulatory operating fee
  • Regulatory operating fee refund
  • Renew expiration fee
  • Renew listing fee
  • Renew sold auto refund
  • Renew sold listing fee
  • Renew sold refund
  • Sale
  • Sales tax
  • Sales tax refund
  • Seller credit
  • Shipping fee
  • Shipping fee refund
  • Shipping label
  • Shipping label UPS adjustment
  • Shipping label USPS adjustment
  • Shipping label USPS adjustment credit
  • Shipping label USPS return
  • Shipping label adjustment
  • Shipping label adjustment taxes
  • Shipping label fedex adjustment
  • Shipping label fedex adjustment credit
  • Shipping label globegistics adjustment
  • Shipping label insurance
  • Shipping label insurance refund
  • Shipping label refund
  • Shipping label taxes
  • Shipping label taxes refund
  • Tier 2 subscription fee
  • Tier 2 subscription tax
  • Transaction VAT seller service reversal
  • Transaction fee
  • Transaction fee refund
  • VAT on processing fee
  • VAT on seller service
  • VAT on seller service refund

Excel

  • Deposit
  • Expense
  • Payment
  • Refund

Note: Connect Excel for an integration that can’t be linked directly to Synder.

Faire

  • Order

GoCardless

  • App fee
  • Chargeback
  • GoCardless fee
  • Payment
  • Payout
  • Refund
  • Refund (New)
  • Returned refund
  • Revenue share
  • Surcharge fee

LawPay (AffiniPay)

  • Charge
  • Credit 
  • Refund

Magento

  • Credit Memo
  • Invoice

PayPal

  • Adjustment
  • Chargeback
  • Expense
  • Express checkout
  • Invoice payment
  • Mass payment
  • Money transfer
  • Payment
  • Payout 
  • Recurring payment
  • Refund from vendor
  • Refund to customer
  • Shopping cart payment
  • Subscription payment
  • Virtual terminal
  • Web payment
  • Web payment pro
  • Withdraw

Payrix (Integrapay)

  • Bill
  • Chargeback
  • Claim
  • Fee
  • Late Rejection Fee
  • Other fee
  • Other transaction
  • Payment
  • Payment fee
  • Refund
  • Rejection fee
  • Settlement
  • Upfront Payment
  • Upfront Payment repay

Pin Payments

  • Charge
  • Refund
  • Transfer

ShipStation

  • Order

Shopify

  • Adjustment
  • Adjustment credit allocation
  • Adjustment credit fee
  • Credit
  • Debit
  • Dispute
  • Manual Order
  • Manual Order refund
  • Order
  • Order refund
  • Other Order
  • Other Order refund
  • POS Order
  • POS Order refund
  • Payment
  • Payout
  • Refund
  • Reserve
  • Seller protection credit reversal
  • Shop Cash campaign billing debit
  • Shop Cash credit fee
  • Shop Cash payment
  • Shop Cash refund debit

Square

  • Cash payment
  • Cash refund
  • Check payment
  • Check refund
  • Invoice
  • Online store payment
  • Order payment
  • Payment
  • Payout
  • Refund
  • Square Capital payment
  • Square Capital reversed payment
  • Synder Checkout payment

Squarespace

  • Donation
  • Order 
  • Refund

Stripe

  • Adjustment
  • Application fee
  • Application fee refund
  • Balance transfer inbound
  • Balance transfer outbound
  • Captured payment
  • Collection transfer
  • Financing paydown
  • Invoice
  • Invoice payment
  • Issuing transaction
  • Issuing transaction refund
  • Order payment
  • Payment
  • Payout
  • Refund
  • Stripe currency conversion fee
  • Stripe fee
  • Stripe fee refund
  • Subscription payment
  • Synder Checkout payment
  • Tax fee
  • Top up
  • Transfer 
  • Transfer reversal
  • Contribution

TikTok

  • Chargeback
  • Customer service compensation
  • Deductions incurred by seller
  • Logistics reimbursement
  • Other adjustment
  • Order
  • Platform commission adjustment
  • Platform commission compensation
  • Platform compensation
  • Platform penalty
  • Promotion adjustment
  • Payout
  • Platform reimbursement
  • Return/Refund
  • Sample shipping fee
  • Shipping fee adjustment
  • Shipping fee compensation
  • Shipping fee rebate
  • Warehouse service fee

Walmart

  • Adjustment
  • Commission
  • Order
  • Refund
  • Service Fee

Wix

  • Order

WooCommerce

  • Dispute
  • Order
  • Order Refund
  • Payout
  • Refund
  • Sale

Tips and tricks

  1. If a transaction type is not supported, it will either be absent from the Platform transactions tab or marked as “Not parsed.” If it’s the latter case, you can export such transactions and manually enter them in your accounting company.
  2. If the synchronization of payouts is not supported for your platform, create a banking rule in your accounting company. Check this helpful guide for reference. Although the guide uses Authorize.Net as an example, the logic applies to similar platforms.
  3. For those integrations that do not provide Synder with the processing fees information, we recommend creating the following entries once a month:
  • Expense for QuickBooks Online;
  • Check for QuickBooks Desktop;
  • Bill+payment/spend money for Xero.

Check this guide to find out which platforms do not give Synder fee information and how to handle them.

To ensure all your transaction types are accurately recorded, review your integrations regularly. Certain platforms may update their transaction types, so keeping up-to-date is crucial for maintaining accurate records. Additionally, if your payment providers introduce new transaction types, make sure to categorize them properly in your accounting system.

Reach out to Synder Team via online support chat, phone, or email with any questions you have – we’re always happy to help you!


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