All businesses face processing refunds or chargebacks at some point. With the help of Synder you can also sync your refunds and chargebacks using Stripe, Square, PayPal, etc. 

Overview:

  1. How to sync your refunds

  2. Where you can find the synced refunds on QuickBooks side

How to sync your refunds

Log in to Synder, then select the Organization needed at the top left of the page. Click on the Platform transactions menu on the left-hand side. Under the Transaction type column, you’ll see the Refund type. You can filter all your transactions by this type to see all of them. Make sure to click on Apply filter.

Tick the transactions you want to sync or click on Select all transactions to choose all of them, click on the Actions button, and choose Sync. When you refresh the page, your refunds will be in your QuickBooks. 

The original payment details from Stripe side for refund transactions.

Where you can see the synced refunds on QuickBooks side

Synder transfers your refunds to QuickBooks and creates a refund receipt automatically. Go to the clearing account of Chart of Accounts to check your refund, or click Explain under the synced transaction → Show in QB to open the transaction via the Synder log. 

Here we go:

Congratulations, now you are an expert in syncing your refunds with Synder. 

Reach out to the Synder team via online support chat, phone, or email with any questions you have – we’re always happy to help you!


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