Synder Product Mapping Feature

Overview:

1. How the products are treated by Synder

2. Product Mapping Flow in Synder

3. What You Get As The Result

How the products are treated by Synder

Synder is able to recognize existing product names in your accounting system and if the identical match (spelling should be exactly the same) is found during the transaction synchronization (by the product/service name or SKU), Synder will apply the product found to the transaction.
If the product name is missing in your accounting system, Synder will be able to create the product or service during the synchronization of the transaction according to the settings (check out Products/Services tab).

Product Mapping Flow in Synder

To map product names from your payment platform to your accounting company:

1. Go to Synder settings —> Product Mapping tab —> Map products
2. Click Add line to add a new line for mapping products.
3. Select your QuickBooks or Xero products from the dropdown (the left field).
4. Fill in the product names from your integration in the right field. Please note that the names you type in the Integration field must be absolutely identical to the names you have on your payment platform side (yes, those colons and underscores matter, too, so better copy and paste the name you need). You can match more than one name from your payment platform to one product in QuickBooks or Xero.
5. Click Update to save the settings.
6. Synchronize your transactions to check the results in the accounting company.

Important Notes

If a mapped product is modified, deleted, or becomes unavailable in the accounting software, Synder will prompt you to review and update the mapping before any further settings changes can be saved.

This feature supports bulk import of product mappings, allowing you to upload multiple mappings at once. For detailed instructions, refer to the linked guide.

Product mapping does not apply to tax or shipping items when they are recorded as separate line items.

What You Get As The Result

Once you map the products, you will not have any duplicated products in your accounting system. The recorded transactions will be nicely categorized to the income accounts linked to the products in your QuickBooks.

Reach out to the Synder Team via online support chat, phone, or email with any questions you have – we’re always happy to help you!