Stripe Per Payout is designed to streamline the reconciliation process for users. However, certain scenarios—like manual payouts and top-ups—aren’t supported because of how Stripe manages and reports these transactions. This guide explains why these cases are unsupported and how they can affect the functionality of Stripe Per Payout in Synder.
1. The importance of automatic payouts in Stripe
To use Stripe Per Payout, your Stripe payout schedule must be set to automatic. Automatic payouts allow Stripe to link balance transactions (e.g., payments, fees, refunds) directly to specific payouts. Synder uses this link to accurately sync and match transactions with the corresponding payouts for seamless reconciliation in your books.
Why manual payouts are not supported
- Manual payouts are not linked to balance transactions on Stripe’s end.
- Without these links, Synder cannot group transactions under a specific payout, which leads to incomplete or inaccurate summaries.
- As a result, manual payouts require manual posting and reconciliation to align with your bank statement, which is outside the scope of Stripe Per Payout.
Recommendation: To fully leverage Stripe Per Payout in Synder, switch your Stripe account to automatic payouts through your Stripe settings.
2. Understanding top-ups and why they are not included
Top-ups are additional funds manually added to your Stripe account to maintain a positive balance or cover expenses such as refunds or fees. Unlike standard transactions, top-ups can either be sourced from a linked bank account or remain unspecified. Top-ups with an unknown source are not directly tied to payouts and, as a result, do not appear in Stripe’s payout summaries.
How to handle top-ups
While top-ups cannot be synced through Stripe Per Payout, you can still account for them in your books manually. Be sure to reconcile them with your bank statement to maintain accurate records.
Key takeaways
- Stripe Per Payout requires automatic payouts to work properly. Manual payouts will not be linked to transactions and must be reconciled manually.
- Top-ups with an unspecified source are not tied to payouts and, therefore, cannot be included in Stripe Per Payout summaries. These must be tracked and reconciled manually .
For more details about Stripe Per Payout and how it works, check our comprehensive guide to Stripe integration.
Reach out to the Synder Team via online support chat, phone, or email with any questions you have – we’re always happy to help you!