The error message “No items available to sell” in Xero generally appears when you attempt to create a sales-related transaction, such as an invoice or bill, using a tracked inventory item that has no quantity available on hand. This can also occur if the transaction date is earlier than the date the item was added to inventory. In this case, even if the item is currently in stock, Xero won’t recognise any available quantity on that earlier date, resulting in the error.
How to fix it.
- Verify inventory levels
Check the stock levels of the item to ensure that there’s sufficient quantity available to fulfil the transaction. - Check the transaction date
Confirm that the date of the transaction is on or after the date the item was added to the inventory. If the transaction date precedes the date the stock was recorded, Xero won’t recognise any quantity as available at that time. - Adjust inventory as needed
If the item hasn’t been entered into the inventory, you may create a bill or make an inventory adjustment to record the correct quantity and date of receipt. - Edit the Item (optional)
If stock tracking isn’t required for the item, and it hasn’t been used in any tracked transactions, you can edit the item and disable inventory tracking.
Note: This option is only available if the item hasn’t previously been involved in tracked inventory transactions. - Resync the transaction
Once inventory levels and dates have been corrected, resync the transaction.
Reach out to Synder Team via online support chat, phone, or email with any questions you have – we’re always happy to help you!