{"id":28978,"date":"2026-06-22T18:44:11","date_gmt":"2026-06-22T18:44:11","guid":{"rendered":"https:\/\/synder.com\/help\/?p=28978"},"modified":"2026-06-23T17:27:15","modified_gmt":"2026-06-23T17:27:15","slug":"taxes-in-synder-a-guide-for-xero-users","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/taxes-in-synder-a-guide-for-xero-users\/","title":{"rendered":"Global Taxes in Synder: A Guide for Xero Users"},"content":{"rendered":"\n<ul class=\"wp-block-advgb-summary advgb-toc alignnone\">\n<li class=\"toc-level-1\"><a href=\"#who-this-guide-is-for\">Who This Guide Is For<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#how-synder-handles-taxes\">How Synder Handles Taxes<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#pertransaction-mode\">Per-Transaction Mode<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#summary-sync\">Summary Sync<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#handling-multiple-tax-rates\">Handling Multiple Tax Rates From Different Regions<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#no-tax-data\">When Your Payment Platform Sends No Tax Data<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#removing-tax\">Removing or Excluding Incoming Tax<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"who-this-guide-is-for\">Who This Guide Is For<\/h2>\n\n\n\n<p>This guide is for businesses that use <strong>Xero<\/strong> with Synder and need to record taxes correctly across their accounting.<\/p>\n\n\n\n<p>Use this guide if you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use Xero as your accounting platform<\/li>\n\n\n\n<li>Sell internationally or across multiple tax jurisdictions<\/li>\n\n\n\n<li>Have noticed that tax is not appearing \u2014 or is appearing incorrectly \u2014 in Xero after syncing<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-synder-handles-taxes\">How Synder Handles Taxes<\/h2>\n\n\n\n<p>Synder does not calculate taxes. It reads the tax information your payment platform sends, and then records it in your accounting software. If your platform doesn&#8217;t carry tax on a transaction, Synder has nothing to pass through.<\/p>\n\n\n\n<p>However, if your payment platform sends no tax data \u2014 for example, Stripe without Stripe Tax \u2014 there are custom solutions Synder can implement to handle this (Available on the Pro and higher tier plans). These are covered in the sections below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pertransaction-mode\">Per-Transaction (PT) Mode<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">The Apply Taxes Setting<\/h3>\n\n\n\n<p>The core tax setting in Per-Transaction mode is <strong>Apply Taxes<\/strong>, found under <strong>Settings \u2192 [Your Integration] \u2192 Taxes<\/strong>.<\/p>\n\n\n\n<p>This toggle controls how tax amounts are recorded in Xero:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Apply Taxes ON<\/strong> \u2014 Tax posts to the dedicated tax field in the transaction. Xero recognises it as tax and includes it in tax reporting.<\/li>\n\n\n\n<li><strong>Apply Taxes OFF<\/strong> \u2014 Tax posts as a plain line item on the transaction. The amount is still recorded, but it will not appear in tax reports.<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> Synder automatically detects whether the transaction is Tax Inclusive or Tax Exclusive based on the original transaction data \u2014 this is not something you configure in Synder.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-34-1024x516.png\" alt=\"Apply Taxes setting in Synder integration settings for Xero\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Additional Settings for Xero<\/h3>\n\n\n\n<p>Enabling <strong>Apply Taxes<\/strong> reveals the following additional settings:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Generic Tax Code<\/h4>\n\n\n\n<p>Lets you apply a specific tax code based on conditions rather than relying on matching the rate from your payment platform. There are three uses:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Apply if a transaction contains taxes<\/strong> \u2014 Synder ignores the tax rate from your payment platform and applies your chosen code instead. Useful when your platform&#8217;s tax calculation is incorrect or you want to standardise to a single code.<\/li>\n\n\n\n<li><strong>Apply if a transaction does NOT contain taxes<\/strong> \u2014 Synder applies a tax code only to transactions that arrive with no tax. This is the key setting when your payment platform sends no tax data at all (see the section below).<\/li>\n\n\n\n<li><strong>Apply to shipping amount if the transaction contains shipping<\/strong> \u2014 Applies a specific tax code to the shipping line when shipping is present on the transaction.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-35-1024x429.png\" alt=\"Example transaction with Apply Taxes enabled in Xero\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Taxes on Expenses<\/h4>\n\n\n\n<p>Some jurisdictions require businesses to account for tax on payment processor fees. This setting lets you apply a tax code to fees recorded as expenses in Xero. Only the <strong>Generic Tax Code<\/strong> option is available here.<\/p>\n\n\n\n<p><strong>Important:<\/strong> Smart Rules are not available for Xero in Per-Transaction mode. If you need location-based tax routing (e.g. different tax codes per country or region), a <strong>custom modification<\/strong> is required (available on <strong>Pro plan and above<\/strong>). Contact Synder support with the regions you sell to, the applicable tax rates, and which Xero account each region&#8217;s tax should post to.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"summary-sync\">Summary Sync<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Activating Tax Tracking<\/h3>\n\n\n\n<p>Tax tracking in Summary Sync is not active by default. To start working with taxes in Xero:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Settings \u2192 Mapping<\/strong>.<\/li>\n\n\n\n<li>Scroll down to <strong>Tax codes<\/strong> and enable them.<\/li>\n\n\n\n<li>Assign a default <strong>zero-rated tax code<\/strong> \u2014 this is required for all non-tax lines in your summaries (shipping, discounts, fees, etc.).<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/image-10.png\" alt=\"Enabling tax codes in Synder Mapping settings for Xero Summary Sync\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">What Tax Tracking Does<\/h3>\n\n\n\n<p>Once enabled, Synder changes how it builds summary entries. For each tax amount in your transactions, Synder creates:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A <strong>taxable sales amount line<\/strong> with the mapped tax code applied<\/li>\n\n\n\n<li>An <strong>offsetting zero-rated line<\/strong> to balance the entry<\/li>\n<\/ol>\n\n\n\n<p>This structure ensures that taxable revenue is reported correctly, tax appears in Xero&#8217;s Tax Summary report, and income is not overstated.<\/p>\n\n\n\n<p><strong>Note:<\/strong> Synder always treats amounts as net (before tax) and calculates tax as exclusive in Summary Sync.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mapping Your Tax Account (Taxes Payable)<\/h3>\n\n\n\n<p>After enabling Tax Tracking and importing a transaction with tax, a new mapping line called <strong>Taxes Payable<\/strong> becomes available in your <strong>Mapping \u2192 Mappings list<\/strong>. You must map this line to your tax liability account in Xero.<\/p>\n\n\n\n<p>Map it to a liability account of your choice. Only <strong>Output (sales) tax rates<\/strong> can be mapped to Taxes Payable lines in Xero Summary Sync \u2014 Input (purchase) tax rates are not supported.<\/p>\n\n\n\n<p>Remember to assign the zero-rated tax code to all other (non-tax) mapping lines, or rely on the default zero-rated code set in Settings.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/image-14-1024x515.png\" alt=\"Assigning tax codes to Sales Tax Payable lines in Xero Mappings list\"\/><\/figure>\n\n\n\n<p><strong>Changes only apply to newly generated summaries.<\/strong> After updating your mapping, rebuild existing summaries to reflect the new settings. See <a href=\"https:\/\/synder.com\/help\/how-to-rebuild-summaries\/\">How to Rebuild Summaries<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Key Limitations<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tax codes must exist first.<\/strong> Synder pulls tax codes directly from Xero. If the code you need doesn&#8217;t exist there, create it in Xero before trying to use it in Synder.<\/li>\n\n\n\n<li><strong>Matching is by percentage only.<\/strong> Synder matches tax codes by rate \u2014 not by name or jurisdiction. If two codes share the same rate, Synder applies the one that sorts first alphabetically.<\/li>\n\n\n\n<li><strong>Output tax only.<\/strong> Xero Summary Sync only supports Output (sales) tax rates. Input (purchase) tax rates on expenses are not supported. To account for tax on fees, either do it manually or use Per-Transaction mode. See <a href=\"https:\/\/synder.com\/help\/apply-tax-on-fees-or-expenses\/\">How Synder Handles Taxes on Fees<\/a>.<\/li>\n\n\n\n<li><strong>Tax is always inclusive \u2014 Synder cannot increase the transaction total.<\/strong> When tax is applied, it is extracted from the existing amount, not added on top. A transaction of $100 with 20% tax becomes $80 net + $20 tax = $100 total. The income portion decreases; the total stays the same.<\/li>\n\n\n\n<li><strong>Tax codes on expenses are not supported in Summary Sync.<\/strong> Switch to Per-Transaction mode to apply taxes to fees.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"handling-multiple-tax-rates\">Handling Multiple Tax Rates From Different Regions<\/h2>\n\n\n\n<p>If you sell to customers in different countries or regions with different tax rates, you need a way to route each transaction to the correct tax code and account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Summary Sync: Group by Region<\/h3>\n\n\n\n<p>Group by Region automatically splits your summary entries by the customer&#8217;s country or region, giving you a separate <strong>Taxes Payable<\/strong> mapping line for each \u2014 so you can assign the correct tax code and Xero account to each region independently.<\/p>\n\n\n\n<p><strong>Note:<\/strong> Enabling Group by Region splits <em>all<\/em> mapping lines by region \u2014 not just taxes. Sales, refunds, and shipping income lines will also be split.<\/p>\n\n\n\n<p><strong>To set it up:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Make sure Tax Tracking is enabled (Settings \u2192 Mapping \u2192 Tax codes).<\/li>\n\n\n\n<li>Go to <strong>Mapping \u2192 Mappings list<\/strong> and click <strong>Add group<\/strong>.<\/li>\n\n\n\n<li>Select <strong>&#8220;Break down by product, SKU, or region&#8221;<\/strong>.<\/li>\n\n\n\n<li>In <strong>Settings \u2192 Mapping \u2192 Grouping settings<\/strong>, enable <strong>Group by region<\/strong>.<\/li>\n\n\n\n<li>Return to <strong>Mapping \u2192 Mappings list<\/strong> \u2014 you will now see a separate Taxes Payable line for each region. Assign the correct tax code and account to each.<\/li>\n\n\n\n<li>Save and rebuild existing summaries.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/06\/synder-grouping-step1-dropdown-v3.png\" alt=\"Adding a breakdown group in Synder Mapping settings\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/06\/synder-grouping-step2-settings-v3.png\" alt=\"Enabling Group by Region in Synder Grouping settings\"\/><\/figure>\n\n\n\n<p><strong>Unknown and N\/A entries:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unknown<\/strong> \u2014 the transaction arrived without usable location data. Use Manual Groups (see below) to handle these.<\/li>\n\n\n\n<li><strong>N\/A<\/strong> \u2014 no shipping or billing address was present (common for subscription renewals). Assign to your default tax account.<\/li>\n<\/ul>\n\n\n\n<p><strong>Need more granular control?<\/strong> Use Manual Groups alongside Group by Region \u2014 for example, to split by city, customer, or description. Go to <strong>Mapping \u2192 Groups \u2192 Add group<\/strong>, set Type to Manual, define your conditions, and select <strong>Taxes Payable<\/strong> as the accounting category. Manual groups take priority; Group by Region handles everything that doesn&#8217;t match.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Per-Transaction: Custom Modification<\/h3>\n\n\n\n<p>Smart Rules are not available for Xero. Location-based tax routing in Per-Transaction mode requires a <strong>custom modification<\/strong> (available on <strong>Pro plan and above<\/strong>). Contact Synder support to set this up.<\/p>\n\n\n\n<p>Before reaching out, have ready:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Each country or region you sell to and the applicable tax rate<\/li>\n\n\n\n<li>Which Xero tax account each region&#8217;s tax should post to<\/li>\n\n\n\n<li>The field in your transactions that carries location data (country, shipping address, customer name)<\/li>\n<\/ul>\n\n\n\n<p>Any future changes to your routing \u2014 new regions, updated rates, new customer segments \u2014 will require the modification to be updated.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"no-tax-data\">When Your Payment Platform Sends No Tax Data<\/h2>\n\n\n\n<p>If your payment platform doesn&#8217;t include tax in transaction data \u2014 for example, Stripe without Stripe Tax, or certain PayPal setups \u2014 Synder has nothing to record. This is the most common reason tax is missing from your books after syncing.<\/p>\n\n\n\n<p><strong>Summary Sync:<\/strong> Group by Region can only route tax that already exists in transactions. If no tax data is coming through, a <strong>custom modification<\/strong> is required (available on <strong>Pro plan and above<\/strong>). Contact Synder support to arrange this. Any future changes to your setup will require the modification to be updated.<\/p>\n\n\n\n<p><strong>Per-Transaction:<\/strong> Use the <strong>Generic Tax Code \u2192 Apply if a transaction does NOT contain taxes<\/strong> setting to apply a blanket tax code to all untaxed transactions. For location-based routing across multiple regions, a <strong>custom modification<\/strong> is required (available on <strong>Pro plan and above<\/strong>) \u2014 contact Synder support.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"removing-tax\">Removing or Excluding Incoming Tax<\/h2>\n\n\n\n<p>If your payment platform sends tax data but you do not want it recorded in Xero \u2014 for example, because you handle tax filing separately or the incoming data is incorrect \u2014 this can be handled with a <strong>custom modification<\/strong> (available on <strong>Pro plan and above<\/strong>).<\/p>\n\n\n\n<p>Contact Synder support with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Which payment platform the tax is coming from<\/li>\n\n\n\n<li>Whether you want tax excluded entirely or recorded to a separate account<\/li>\n\n\n\n<li>Whether this applies to all transactions or specific types<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/synder.com\/contact\/\">Reach out to the Synder team<\/a> via live chat or email \u2014 we&#8217;re happy to help you find the right setup.<\/p>\n\n\n\n<script>\nif (window.convertflow == undefined) {\nvar script = document.createElement('script'); \nscript.async = true;\nscript.src = \"https:\/\/js.convertflow.co\/production\/websites\/11040.js\"; \ndocument.body.appendChild(script); \n};\n<\/script>\n<div class=\"cf-cta-snippet cta74541\" website-id=\"11040\" cta-id=\"74541\"><\/div>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Who This Guide Is For How Synder Handles Taxes Per-Transaction Mode Summary Sync Handling Multiple Tax Rates From Different Regions When Your Payment Platform Sends No Tax Data Removing or Excluding Incoming Tax Who This Guide Is For This guide is for businesses that use Xero with Synder and need to record taxes correctly across [&hellip;]<\/p>\n","protected":false},"author":2320,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[376,369,372,381,461],"tags":[],"ppma_author":[471],"class_list":["post-28978","post","type-post","status-publish","format-standard","hentry","category-transaction-recording-summary","category-transaction-recording-per-transaction","category-taxes","category-taxes-transaction-recording-summary","category-xero-accounting-integration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Global Taxes in Synder: A Guide for Xero Users - Synder<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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For How Synder Handles Taxes Per-Transaction Mode Summary Sync Handling Multiple Tax Rates From Different Regions When Your Payment Platform Sends No Tax Data Removing or Excluding Incoming Tax Who This Guide Is For This guide is for businesses that use Xero with Synder and need to record taxes correctly across [&hellip;]","og_url":"https:\/\/synder.com\/help\/taxes-in-synder-a-guide-for-xero-users\/","og_site_name":"Synder","article_published_time":"2026-06-22T18:44:11+00:00","article_modified_time":"2026-06-23T17:27:15+00:00","og_image":[{"url":"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-34-1024x516.png"}],"author":"anthony","twitter_card":"summary_large_image","twitter_misc":{"Written by":"anthony"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/synder.com\/help\/taxes-in-synder-a-guide-for-xero-users\/","url":"https:\/\/synder.com\/help\/taxes-in-synder-a-guide-for-xero-users\/","name":"Global Taxes in 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