{"id":27292,"date":"2026-04-29T13:32:27","date_gmt":"2026-04-29T13:32:27","guid":{"rendered":"https:\/\/synder.com\/help\/?p=27292"},"modified":"2026-05-08T18:35:42","modified_gmt":"2026-05-08T18:35:42","slug":"activity-log-in-synder","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/activity-log-in-synder\/","title":{"rendered":"Activity Log in Synder"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Activity log provides a transparent, timestamped record of key actions in your Synder organization\u2014who did what and when. It&#8217;s designed for faster troubleshooting and full accountability of account changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Who Can Use It<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Available to <strong>all users<\/strong> in the organization. Everyone sees the <strong>same log<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Access<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your Synder account.<\/li>\n\n\n\n<li>Click the <strong>person icon<\/strong> in the top right corner.<\/li>\n\n\n\n<li>Select <strong>Activity log<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"355\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87-1024x355.png\" alt=\"\" class=\"wp-image-27294\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87-1024x355.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87-300x104.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87-768x266.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87-1536x532.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87-1080x374.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87-60x21.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87-150x52.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Reading the Table<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Each row represents one event with these columns:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Column<\/strong><\/td><td><strong>Description<\/strong><\/td><\/tr><tr><td><strong>Timestamp<\/strong><\/td><td>Event time in UTC (HH:mm MMM dd, yyyy). Newest first.<\/td><\/tr><tr><td><strong>Initiator<\/strong><\/td><td>Who triggered it: user email, <strong>&#8220;System&#8221;<\/strong> (automatic), or <strong>&#8220;Support&#8221;<\/strong>.<\/td><\/tr><tr><td><strong>Action<\/strong><\/td><td>What happened (Connected, Disconnected, Added, Deleted).<\/td><\/tr><tr><td><strong>Type<\/strong><\/td><td>Area affected: <strong>Integration<\/strong>, <strong>User<\/strong>, or <strong>User management<\/strong>.<\/td><\/tr><tr><td><strong>Details<\/strong><\/td><td>Plain-language description (e.g., &#8220;Connected My flowers (Stripe)&#8221;).<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"248\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-89-1024x248.png\" alt=\"\" class=\"wp-image-27296\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-89-1024x248.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-89-300x73.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-89-768x186.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-89-1536x372.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-89-2048x496.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-89-1080x261.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-89-60x15.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-89-150x36.png 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Default view<\/strong>: Last 30 days, 100 rows per page. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Filtering and Search<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Filter bar at the top:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Date range<\/strong> \u2014 start\/end dates<\/li>\n\n\n\n<li><strong>Initiator type<\/strong> \u2014 User email, System, or Support<\/li>\n\n\n\n<li><strong>Action<\/strong> \u2014 single action (e.g., Disconnected)<\/li>\n\n\n\n<li><strong>Type<\/strong> \u2014 Integration, User, or User management<\/li>\n\n\n\n<li><strong>Details<\/strong> \u2014 free-text search (3+ chars, case-insensitive)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Click <strong>Apply filters<\/strong> or <strong>Reset filters<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What&#8217;s Tracked&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">List of currently available integration events:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integration connection status changes<\/li>\n\n\n\n<li>Updates to your integration timezone adjustments<\/li>\n\n\n\n<li>User Management<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"317\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-86-1024x317.png\" alt=\"\" class=\"wp-image-27293\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-86-1024x317.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-86-300x93.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-86-768x238.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-86-1536x476.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-86-1080x334.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-86-60x19.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-86-150x46.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-86.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note<\/strong>: Only <strong>successful<\/strong> events are recorded.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Common Use Cases<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>&#8220;Who disconnected Stripe?&#8221;<\/strong> \u2192 Action=Disconnected, Type=Integration<\/li>\n\n\n\n<li><strong>&#8220;When was Jane added?&#8221;<\/strong> \u2192 Type=User management, Action=Added, search &#8220;jane@acme.com&#8221;<\/li>\n\n\n\n<li><strong>&#8220;Platform connection lost overnight?&#8221;<\/strong> \u2192 Action=Connection lost<\/li>\n\n\n\n<li><strong>&#8220;Recent organization access?&#8221;<\/strong> \u2192 Action=Entered organization<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQ<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What time zone are timestamps in?<\/strong><strong><br><\/strong>All Activity log timestamps are in <strong>UTC<\/strong>, consistent for everyone regardless of location. Apply your local offset (e.g., 14:02 UTC = 06:02 Pacific Time).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why do I see &#8220;Support&#8221; as the initiator?<\/strong><strong><br><\/strong>A Synder Support team member performed the action while assisting (usually on a ticket). All grouped under <strong>&#8220;Support&#8221;<\/strong>\u2014no individual names shown, easy to distinguish from your team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why do I see &#8220;System&#8221; as the initiator?<\/strong><strong><br><\/strong><strong>&#8220;System&#8221;<\/strong> marks automatic events without user input. Common: <strong>Connection lost<\/strong> from platform revocation or token expiration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can I undo an action from the Activity log?<\/strong><strong><br><\/strong>No\u2014it&#8217;s a <strong>read-only audit trail<\/strong>. Reverse via the relevant Synder area; new entry will log it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can I see Smart Rule or settings changes here?<\/strong><strong><br><\/strong>Not yet\u2014this version covers integrations, user access, and management. Smart Rules, Mappings, Summary\/Per-Transaction\/RevRec Settings planned next.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Can I export the Activity log?<\/strong><strong><br><\/strong>Not in this version\u2014browse\/filter on-page. Request export via support for future priority.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/synder.com\/contact\/\"><em>Reach out to Synder Team<\/em><\/a><strong> <\/strong>via online support chat or email with any questions you have \u2013 we are always happy to help you!<\/p>\n\n\n<style>\r\n.guide-feedback-pilot{max-width:760px;margin:0 auto;}\r\n.guide-feedback-pilot > p:first-of-type{margin:0 0 20px !important;text-align:center;font-size:22px;line-height:1.35;font-weight:700;}\r\n.guide-feedback-pilot > p:nth-of-type(2){display:flex;justify-content:center;align-items:center;margin:0 0 18px;text-align:center;}\r\n.guide-feedback-pilot .wpcf7-list-item{margin:0 18px !important;}\r\n.guide-feedback-pilot > p:nth-of-type(3){display:none;max-width:760px;margin:16px auto 20px;text-align:left;}\r\n.guide-feedback-pilot:has(input[type=\"radio\"][value=\"No\"]:checked) > p:nth-of-type(3){display:block;}\r\n.guide-feedback-pilot textarea{width:100%;min-height:75px;border:1px solid #d6dbe1;border-radius:6px;padding:14px;font-size:16px;box-sizing:border-box;}\r\n.guide-feedback-pilot > p:last-of-type{text-align:center;margin-top:10px;}\r\n.guide-feedback-pilot .wpcf7-submit{position:absolute !important;left:-9999px !important;width:1px !important;height:1px !important;opacity:0 !important;pointer-events:none !important;}\r\n<\/style>\r\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f27109-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"27109\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/help\/wp-json\/wp\/v2\/posts\/27292\/#wpcf7-f27109-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"27109\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f27109-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"guide-feedback-pilot\">\n<p><strong>Was this guide helpful?<\/strong><\/p>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"helpful\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"helpful\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"helpful\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send feedback\" \/>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"13\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<script>\r\n(function(){\r\n  function init(){\r\n    document.querySelectorAll(\".wpcf7-form .guide-feedback-pilot\").forEach(function(el){\r\n      var form=el.closest(\"form\"); if(!form||form.dataset.gfpInit) return;\r\n      form.dataset.gfpInit=\"1\";\r\n      el.addEventListener(\"change\",function(e){\r\n        if(e.target&&e.target.name===\"helpful\"&&e.target.checked){\r\n          var btn=form.querySelector(\"input[type=submit],button[type=submit]\"); if(btn) btn.click();\r\n        }\r\n      });\r\n      form.addEventListener(\"wpcf7mailsent\",function(){\r\n        el.innerHTML='<p style=\"text-align:center;font-size:18px;font-weight:600;margin:20px 0;\">Thanks for your feedback!<\/p>';\r\n      });\r\n    });\r\n  }\r\n  if(document.readyState===\"loading\") document.addEventListener(\"DOMContentLoaded\",init); else init();\r\n})();\r\n<\/script>\r\n    ","protected":false},"excerpt":{"rendered":"<p>The Activity log provides a transparent, timestamped record of key actions in your Synder organization\u2014who did what and when. It&#8217;s designed for faster troubleshooting and full accountability of account changes. Who Can Use It Available to all users in the organization. Everyone sees the same log. How to Access Reading the Table Each row represents [&hellip;]<\/p>\n","protected":false},"author":2316,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":"","_ppma_block_editor_authors":""},"categories":[2,362,367],"tags":[],"ppma_author":[349],"class_list":["post-27292","post","type-post","status-publish","format-standard","hentry","category-get-started","category-synder-dashboard","category-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Activity Log in Synder - Synder<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/synder.com\/help\/activity-log-in-synder\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Activity Log in Synder - Synder\" \/>\n<meta property=\"og:description\" content=\"The Activity log provides a transparent, timestamped record of key actions in your Synder organization\u2014who did what and when. It&#8217;s designed for faster troubleshooting and full accountability of account changes. Who Can Use It Available to all users in the organization. Everyone sees the same log. How to Access Reading the Table Each row represents [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/synder.com\/help\/activity-log-in-synder\/\" \/>\n<meta property=\"og:site_name\" content=\"Synder\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-29T13:32:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-08T18:35:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/04\/image-87-1024x355.png\" \/>\n<meta name=\"author\" content=\"Vili Varazi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Vili Varazi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Activity Log in Synder - Synder","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/synder.com\/help\/activity-log-in-synder\/","og_locale":"en_US","og_type":"article","og_title":"Activity Log in Synder - Synder","og_description":"The Activity log provides a transparent, timestamped record of key actions in your Synder organization\u2014who did what and when. 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