{"id":26763,"date":"2026-03-23T13:23:40","date_gmt":"2026-03-23T13:23:40","guid":{"rendered":"https:\/\/synder.com\/help\/?p=26763"},"modified":"2026-06-04T12:22:53","modified_gmt":"2026-06-04T12:22:53","slug":"transaction-reconciliation-how-to-compare-your-payment-platform-data-with-your-accounting-records","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/transaction-reconciliation-how-to-compare-your-payment-platform-data-with-your-accounting-records\/","title":{"rendered":"Transaction Reconciliation for Per Transaction Sync: How to verify data from your platforms in Synder"},"content":{"rendered":"\n<ul class=\"wp-block-advgb-summary advgb-toc alignnone\">\n<li class=\"toc-level-1\"><a href=\"#what-this-guide-is-for-7d70a208-5832-4f77-9b26-995f9c6c5a0a\">What this guide is for<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#how-to-confirm-it-worked-0f1d4e64-d642-4aac-9990-a15127172ca5\">How to confirm it worked<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#supported-integrations-and-automation-levels-135763a9-ea82-4877-b7ab-40dd9b519713\">Supported integrations and automation levels<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#how-to-reconcile-automated-platforms-stripe-shopify-amazon\">How to reconcile Stripe, Shopify, and Amazon (Automated)<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#how-to-reconcile-paypal-transactions-standard-37446f59-1f26-4f79-bed3-5b0841011f34\">How to reconcile PayPal transactions (Assisted)<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#how-to-reconcile-other-integrations-manual-d6945b85-081f-4611-8332-5bcf252aad51\">How to reconcile other integrations (Manual)<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#understanding-your-results-3a56f8fb-4109-4137-a267-c1cae26a8052\">Understanding your results<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#how-synder-matches-transactions-95aa07b6-cd15-4304-9cac-a36bc629ab32\">How Synder matches transactions<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#managing-your-reconciliations-61fb4525-9e60-47db-a2b1-9db9cdc6259c\">Managing your reconciliations<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#limitations-important-notes-08f93a52-d05d-4f60-9fa4-79129b6ea2cb\">Limitations &#038; Important Notes<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#faq-67a0faac-964d-4dfe-bb0e-a30a013254b2\">FAQ<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-this-guide-is-for-7d70a208-5832-4f77-9b26-995f9c6c5a0a\">What this guide is for<\/h2>\n\n\n\n<p><strong>Important:<\/strong> this guide is for <strong>Per Transaction Sync<\/strong> users. If you use <strong>Summary Sync<\/strong>, use the separate Summary Sync Transaction Reconciliation guide instead, because the comparison logic, timing, and fixing process are different: <a href=\"https:\/\/synder.com\/help\/transaction-reconciliation-for-summary-sync-validate-your-data-before-you-sync\/\">Transaction Reconciliation for Summary Sync<\/a>.<\/p>\n\n\n\n<p>Synder\u2019s Transaction Reconciliation tool compares the data in your accounting software against the original records from your payment platform. As a result, it shows you exactly which transactions matched, which have amount differences, and which are missing. As a result, you can close out periods with confidence.<\/p>\n\n\n\n<p><strong>Use this if:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You use <strong>Per Transaction Sync<\/strong><\/li>\n\n\n\n<li>You need to finalize month-end close and want certainty that no transactions are missing or mismatched<\/li>\n<\/ul>\n\n\n\n<p><strong>Don\u2019t use this if:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You use <strong>Summary Sync<\/strong> \u2014 use the separate <a href=\"https:\/\/synder.com\/help\/transaction-reconciliation-for-summary-sync-validate-your-data-before-you-sync\/\">Summary Sync Transaction Reconciliation guide<\/a> instead<\/li>\n\n\n\n<li>You need help with bank reconciliation inside GL (QuickBooks, Xero, Oracle NetSuite)<\/li>\n<\/ul>\n\n\n\n<p><strong>Prerequisites:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>At least one integration (Stripe, PayPal, Shopify, Amazon, etc.) connected to Synder<\/li>\n\n\n\n<li>An accounting platform (QuickBooks Online, Xero, Oracle NetSuite) connected to Synder<\/li>\n\n\n\n<li>Transactions already synced for the period you want to reconcile<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-confirm-it-worked-0f1d4e64-d642-4aac-9990-a15127172ca5\">How to confirm it worked<\/h2>\n\n\n\n<p>Your reconciliation is complete when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The <strong>Discrepancy<\/strong> tab shows <strong>zero<\/strong> transactions<\/li>\n\n\n\n<li>The <strong>Not Matched<\/strong> tab shows <strong>zero<\/strong> transactions<\/li>\n\n\n\n<li>The reconciliation status changes to <strong>\u201cReconciled\u201d<\/strong><\/li>\n<\/ul>\n\n\n\n<p>If items remain, you can resolve them or use <strong>Bulk-Ignore<\/strong> for non-material differences.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"comparison-depends-on-your-sync-mode-of-synder-3b0f7b88-9395-4179-8a01-d99118f84a92\">Comparison depends on your Sync mode of Synder<\/h3>\n\n\n\n<p><strong>Per Transaction mode:<\/strong> Synder compares your <strong>clearing account report from GL<\/strong> against the payment platform report. This directly verifies that what is recorded in your books matches the original payment platform data.<\/p>\n\n\n\n<p><strong>Summary mode:<\/strong> Synder compares the <strong>data imported into Synder<\/strong> against the payment platform report. This verifies that Synder received and processed all transactions correctly. If you use Summary Sync, follow the separate Summary guide instead of this one.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"supported-integrations-and-automation-levels-135763a9-ea82-4877-b7ab-40dd9b519713\">Supported integrations and automation levels<\/h2>\n\n\n\n<p>The level of automation depends on your payment platform. Specifically, there are three modes:<\/p>\n\n\n\n<p><strong>Automated<\/strong> \u2014 Synder downloads files from both the payment platform and your accounting software automatically. No file uploads needed.<\/p>\n\n\n\n<p><strong>Assisted<\/strong> \u2014 You upload a specific predefined report from the payment platform. Synder handles normalization, column mapping, and comparison automatically.<\/p>\n\n\n\n<p><strong>Manual<\/strong> \u2014 You upload any CSV or XLSX file (up to 100 MB) and manually map the columns to the required fields.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mode-availability-by-platform-3f08e914-1e5a-4b65-9825-9cc301cd7d95\">Mode availability by platform<\/h3>\n\n\n\n<figure class=\"wp-block-table\">\n<table>\n<thead>\n<tr>\n<th>Platform<\/th>\n<th>Automated<\/th>\n<th>Assisted<\/th>\n<th>Manual<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Stripe<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<\/tr>\n<tr>\n<td>PayPal<\/td>\n<td>\u274c<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<\/tr>\n<tr>\n<td>Shopify<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<\/tr>\n<tr>\n<td>Amazon<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<\/tr>\n<tr>\n<td>All other integrations<\/td>\n<td>\u274c<\/td>\n<td>\u274c<\/td>\n<td>\u2705<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<p>For Automated and Assisted modes, <strong>Synder assigns column mappings automatically<\/strong>. You do not need to map anything manually.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-reconcile-automated-platforms-stripe-shopify-amazon\">How to reconcile Stripe, Shopify, and Amazon (Automated)<\/h2>\n\n\n\n<p>For Stripe, Shopify, and Amazon, reconciliation is fully automated. Synder downloads both the payment platform data and your accounting file without any manual steps.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Transactions \u2192 Transaction Reconciliation<\/strong> in the left sidebar.<\/li>\n\n\n\n<li>If this is your first reconciliation, click <strong>\u201cStart reconciling\u201d<\/strong> on the welcome page. Otherwise, click <strong>\u201cAdd reconciliation\u201d<\/strong> in the top-right corner.<\/li>\n\n\n\n<li>Set the <strong>date range<\/strong> for the period you want to reconcile. Note: you cannot select today\u2019s date \u2014 the payment platform may not have finalized today\u2019s transactions yet.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Under <strong>Accounting<\/strong>, Synder pre-selects your connected accounting platform. Set the Automation mode to <strong>\u201cAutomated\u201d<\/strong>.<\/li>\n\n\n\n<li>Under <strong>Integration<\/strong>, select your payment platform (<strong>Stripe<\/strong>, <strong>Shopify<\/strong>, or <strong>Amazon<\/strong>).<\/li>\n\n\n\n<li>Select the <strong>clearing account<\/strong> used for your transactions.<\/li>\n\n\n\n<li>Set the Integration Automation mode to <strong>\u201cAutomated\u201d<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"504\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-1024x504.png\" alt=\"\" class=\"wp-image-26790\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-1024x504.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-300x148.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-768x378.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-1536x756.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-2048x1008.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-1080x532.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-60x30.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-150x74.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click <strong>\u201cStart matching\u201d<\/strong>.<\/li>\n\n\n\n<li>Synder automatically downloads the relevant reports from your payment platform and your clearing account details from your accounting software. This process may take <strong>a few minutes to an hour<\/strong>, depending on transaction volume.<\/li>\n\n\n\n<li>Once processing is complete, you will see your results. See <strong>\u201cUnderstanding your results\u201d<\/strong> below.<\/li>\n<\/ul>\n\n\n\n<p><strong>Platform notes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Shopify<\/strong> \u2014 reconciliation covers the <strong>Shopify Payments clearing account only<\/strong>. This does not include other payment gateways like manual orders or POS with external payment methods.<\/li>\n\n\n\n<li><strong>Amazon<\/strong> \u2014 in multicurrency setups, a small number of payouts synced in pre-converted currency may appear as unmatched. This is expected behavior, not an error.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-reconcile-paypal-transactions-standard-37446f59-1f26-4f79-bed3-5b0841011f34\">How to reconcile PayPal transactions (Assisted)<\/h2>\n\n\n\n<p>PayPal does not support automatic report downloads. You need to upload your PayPal report manually. After that, Synder handles everything else.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Transactions \u2192 Transaction Reconciliation<\/strong> in the left sidebar.<\/li>\n\n\n\n<li>Click <strong>\u201cAdd reconciliation\u201d<\/strong> (or \u201cStart reconciling\u201d if this is your first time).<\/li>\n\n\n\n<li>Set the <strong>date range<\/strong> for the period you want to reconcile.<\/li>\n\n\n\n<li>Under <strong>Accounting<\/strong>, set the Automation mode to <strong>\u201cAutomated\u201d<\/strong> (Synder will pull this file automatically).<\/li>\n\n\n\n<li>Under <strong>Integration<\/strong>, select <strong>PayPal<\/strong>.<\/li>\n\n\n\n<li>Select the <strong>clearing account<\/strong> used for PayPal transactions.<\/li>\n\n\n\n<li>Set the Integration Automation mode to <strong>\u201cStandard\u201d<\/strong>.<\/li>\n\n\n\n<li>You will see instructions for which report to download. Follow these steps:\n<ul class=\"wp-block-list\">\n<li>Log in to your PayPal account.<\/li>\n\n\n\n<li>Go to <strong>Reports \u2192 Activity Download<\/strong>.<\/li>\n\n\n\n<li>Select <strong>\u201cBalance affecting\u201d<\/strong> as the transaction type.<\/li>\n\n\n\n<li>Set the date range to match your reconciliation period.<\/li>\n\n\n\n<li>Download the report in <strong>CSV<\/strong> format.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Then, upload the downloaded file to Synder using the file upload area.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"679\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-42-1024x679.png\" alt=\"\" class=\"wp-image-26791\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-42-1024x679.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-42-300x199.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-42-768x509.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-42-1536x1019.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-42-2048x1358.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-42-1080x716.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-42-60x40.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-42-150x99.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click <strong>\u201cStart matching\u201d<\/strong>.<\/li>\n\n\n\n<li>Synder then normalizes both files, maps the columns, and runs the comparison automatically.<\/li>\n\n\n\n<li>Once processing is complete, go ahead and review your results.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-reconcile-other-integrations-manual-d6945b85-081f-4611-8332-5bcf252aad51\">How to reconcile other integrations (Manual)<\/h2>\n\n\n\n<p>Some integrations do not offer Automated or Standard modes. Examples include Square, WooCommerce, and others. For these, use Manual mode. You upload your own CSV or XLSX file and map the columns yourself.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Transactions \u2192 Transaction Reconciliation<\/strong>.<\/li>\n\n\n\n<li>Click <strong>\u201cAdd reconciliation\u201d<\/strong>.<\/li>\n\n\n\n<li>Set the <strong>date range<\/strong>.<\/li>\n\n\n\n<li>Under <strong>Accounting<\/strong>, set the Automation mode to <strong>\u201cAutomated\u201d<\/strong> (or \u201cManual\u201d if you want to upload your own accounting file too).<\/li>\n\n\n\n<li>Under <strong>Integration<\/strong>, select your payment platform.<\/li>\n\n\n\n<li>Set the Integration Automation mode to <strong>\u201cManual\u201d<\/strong>.<\/li>\n\n\n\n<li>Upload your CSV or XLSX file (up to 100 MB).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"679\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-44-1024x679.png\" alt=\"\" class=\"wp-image-26793\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-44-1024x679.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-44-300x199.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-44-768x509.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-44-1536x1019.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-44-2048x1358.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-44-1080x716.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-44-60x40.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-44-150x99.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click <strong>\u201cMap columns\u201d<\/strong>. You will see a list of fields \u2014 some are <strong>mandatory<\/strong> (Primary ID, Amount, Date) and others are optional (Secondary ID, Transaction type, Description, Currency).<\/li>\n\n\n\n<li>Map each required field to the corresponding column in your file.<\/li>\n\n\n\n<li><strong>Optional:<\/strong> Save your mapping as a template so you can reuse it for the same integration in the future.<\/li>\n\n\n\n<li>Click <strong>\u201cApply mapping\u201d<\/strong>, then <strong>\u201cStart matching\u201d<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"857\" height=\"1024\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-45-857x1024.png\" alt=\"\" class=\"wp-image-26794\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-45-857x1024.png 857w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-45-251x300.png 251w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-45-768x918.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-45-1080x1291.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-45-50x60.png 50w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-45-125x150.png 125w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-45.png 1258w\" sizes=\"(max-width: 857px) 100vw, 857px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review your results.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"understanding-your-results-3a56f8fb-4109-4137-a267-c1cae26a8052\">Understanding your results<\/h2>\n\n\n\n<p>After the comparison is complete, Synder organizes your results into four tabs:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"matched-14ec2c80-278f-401d-a138-9b5c3e295462\">Matched<\/h3>\n\n\n\n<p>These transactions appear in both sources with matching IDs and amounts. They are fully reconciled. <strong>No action needed.<\/strong><\/p>\n\n\n\n<p>Moreover, you can expand any matched row to see the individual accounting and integration line items that make up the match, along with their Primary ID, Secondary ID, Transaction type, and Amount.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"363\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-46-1024x363.png\" alt=\"\" class=\"wp-image-26795\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-46-1024x363.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-46-300x106.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-46-768x272.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-46-1536x544.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-46-2048x726.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-46-1080x383.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-46-60x21.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-46-150x53.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"discrepancy-502b5f74-a71d-43a7-9d03-ba27b4561779\">Discrepancy<\/h3>\n\n\n\n<p>These transactions matched by ID, but the <strong>amounts differ<\/strong>. Therefore, review them to understand the cause. For instance, common reasons include partial payments, currency differences, or fee adjustments.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"not-matched-0345c86c-c1f5-4e17-8840-ebc863f2ed5e\">Not Matched<\/h3>\n\n\n\n<p>These transactions could not be found in the opposite source. The tab splits into two sections:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Missing in Accounting<\/strong> \u2014 transactions that exist in the payment platform but not in your accounting records. They may have been skipped during sync, excluded by a filter, or fall outside your sync date range.<\/li>\n\n\n\n<li><strong>Missing in Platform<\/strong> \u2014 transactions in your accounting records that were not found in the payment platform report.<\/li>\n<\/ul>\n\n\n\n<p>Additionally, each section has its own search, date range, and amount filters to help you investigate.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"350\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-47-1024x350.png\" alt=\"\" class=\"wp-image-26796\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-47-1024x350.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-47-300x103.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-47-768x262.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-47-1536x525.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-47-2048x700.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-47-1080x369.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-47-60x21.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-47-150x51.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ignored-5f8f42d0-76f0-43d8-a66c-bc725de576a1\">Ignored<\/h3>\n\n\n\n<p>These are transactions you manually marked as \u201cignored.\u201d Use this tab for known or non-material discrepancies. You can move items here from the Discrepancy or Not Matched tabs by clicking <strong>\u201cIgnore\u201d<\/strong> or using <strong>Bulk-Ignore<\/strong>. If needed, you can <strong>un-ignore<\/strong> them later.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-synder-matches-transactions-95aa07b6-cd15-4304-9cac-a36bc629ab32\">How Synder matches transactions<\/h2>\n\n\n\n<p>Synder runs a <strong>three-pass comparison<\/strong> based on transaction IDs:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Pass 1:<\/strong> Primary ID (Accounting) \u2194 Primary ID (Platform)<\/li>\n\n\n\n<li><strong>Pass 2:<\/strong> Primary ID (Accounting) \u2194 Secondary ID (Platform)<\/li>\n\n\n\n<li><strong>Pass 3:<\/strong> Secondary ID (Accounting) \u2194 Secondary ID (Platform)<\/li>\n<\/ol>\n\n\n\n<p>When Synder finds a match, it groups all related rows by that ID. Then it compares the <strong>total amounts<\/strong>. If the totals match, the group goes to <strong>Matched<\/strong>. If the totals differ, it goes to <strong>Discrepancy<\/strong>. If no match is found after all three passes, the transaction goes to <strong>Not Matched<\/strong>.<\/p>\n\n\n\n<p><strong>Important:<\/strong> Transaction dates are <strong>not<\/strong> used for matching. Matching is based on IDs and amounts only.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"managing-your-reconciliations-61fb4525-9e60-47db-a2b1-9db9cdc6259c\">Managing your reconciliations<\/h2>\n\n\n\n<p>The main <strong>Transaction Reconciliation<\/strong> page lists all your reconciliations. You can filter them by integration, account, date range, matching status, and reconciling status.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"402\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-48-1024x402.png\" alt=\"\" class=\"wp-image-26797\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-48-1024x402.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-48-300x118.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-48-768x302.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-48-1536x603.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-48-2048x804.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-48-1080x424.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-48-60x24.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-48-150x59.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Each reconciliation shows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Date range<\/strong> \u2014 the period covered<\/li>\n\n\n\n<li><strong>Integration<\/strong> \u2014 which payment platform<\/li>\n\n\n\n<li><strong>Account<\/strong> \u2014 which clearing account<\/li>\n\n\n\n<li><strong>Matching status<\/strong> \u2014 Finished, In Progress, Failed, or Cancelled<\/li>\n\n\n\n<li><strong>Matched %<\/strong> \u2014 percentage of transactions that matched<\/li>\n\n\n\n<li><strong>Reconciling status<\/strong> \u2014 Reconciled, Not Reconciled, or N\/A<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"refreshing-your-results-0bc0ae89-46fa-4bec-b20d-a506aff0c4cd\">Refreshing your results<\/h3>\n\n\n\n<p>Sometimes you make changes in your accounting software after running a reconciliation. For example, you might sync missing transactions. In that case, use the <strong>\u201cRefresh data\u201d<\/strong> button. Specifically, it re-downloads only the accounting file without pulling data from the payment platform again. This saves time and replaces your previous results with updated ones.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"300\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-49-1024x300.png\" alt=\"\" class=\"wp-image-26798\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-49-1024x300.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-49-300x88.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-49-768x225.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-49-1536x450.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-49-2048x600.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-49-1080x316.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-49-60x18.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-49-150x44.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"deleting-and-cloning-reconciliations-fadd3587-614d-41d0-a6e9-0b37937c4f23\">Deleting and cloning reconciliations<\/h3>\n\n\n\n<p>To remove a reconciliation, click the three-dot menu on the list page and select <strong>Delete<\/strong>. Deleted items move to the <strong>\u201cDeleted\u201d<\/strong> tab, where you can still view results. Furthermore, you can <strong>clone<\/strong> a deleted reconciliation. This creates a new one with the same settings pre-filled.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"385\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-51-1024x385.png\" alt=\"\" class=\"wp-image-26800\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-51-1024x385.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-51-300x113.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-51-768x289.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-51-1536x577.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-51-2048x770.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-51-1080x406.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-51-60x23.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-51-150x56.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"exporting-results-2a5b7146-f262-42cd-a075-2db408d9dc6b\">Exporting results<\/h3>\n\n\n\n<p>Click the <strong>\u201cExport\u201d<\/strong> button on the results page to download your data. You can export each tab separately (Matched, Discrepancy, Not Matched, or Ignored). Alternatively, use <strong>\u201cExport all\u201d<\/strong> to get a 4-tab Excel file with all categories.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"443\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-50-1024x443.png\" alt=\"\" class=\"wp-image-26799\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-50-1024x443.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-50-300x130.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-50-768x332.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-50-1536x664.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-50-2048x885.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-50-1080x467.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-50-60x26.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-50-150x65.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In addition, you can download normalized and mapped source files from the <strong>Process Log<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"limitations-important-notes-08f93a52-d05d-4f60-9fa4-79129b6ea2cb\">Limitations &amp; Important Notes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In <strong>Summary mode<\/strong>, reconciliation compares data imported into Synder (not your accounting ledger) against the payment platform. A \u201cReconciled\u201d result does not confirm the data was correctly synced to your books. If Transaction Reconciliation shows \u201cReconciled\u201d but you see discrepancies in your accounting software, check that your summaries are synced and your clearing account mapping is correct. If the issue persists, contact Synder support with the specific differences so we can investigate and guide you through the mapping.<\/li>\n\n\n\n<li>Reconciliation periods <strong>cannot overlap<\/strong> for the same clearing account.<\/li>\n\n\n\n<li>Stripe automation may take <strong>up to an hour<\/strong> for large date ranges.<\/li>\n\n\n\n<li>Synder automatically excludes certain PayPal transaction types, such as Currency Conversion and Account Holds. This prevents false discrepancies.<\/li>\n\n\n\n<li>For Shopify, reconciliation covers the <strong>Shopify Payments clearing account only<\/strong> \u2014 not other payment gateways.<\/li>\n\n\n\n<li>Synder matches based on <strong>IDs and amounts only<\/strong>. It does not compare transaction dates.<\/li>\n\n\n\n<li>For <strong>multi-currency accounts<\/strong>, make sure the currency in your payment platform report matches your accounting records.<\/li>\n\n\n\n<li>You <strong>cannot select today\u2019s date<\/strong> for a reconciliation period. The payment platform may not have finalized today\u2019s transactions yet.<\/li>\n\n\n\n<li>A period is marked as \u201cReconciled\u201d only when <strong>zero transactions<\/strong> remain in the Discrepancy and Not Matched tabs.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq-67a0faac-964d-4dfe-bb0e-a30a013254b2\">FAQ<\/h2>\n\n\n\n<p><strong>Q: How long does Stripe reconciliation take?<\/strong><br>A: Anywhere from a few minutes to an hour, depending on transaction volume and date range.<\/p>\n\n\n\n<p><strong>Q: Can I reconcile multiple platforms at once?<\/strong><br>A: No. Each reconciliation covers one payment platform and one clearing account. Run them separately.<\/p>\n\n\n\n<p><strong>Q: What do \u201cMissing in Accounting\u201d transactions mean?<\/strong><br>A: These exist in your payment platform but were not found in your accounting records. Check if they were skipped during sync, excluded by a filter, or fall outside the sync date range.<\/p>\n\n\n\n<p><strong>Q: Can I undo an ignored transaction?<\/strong><br>A: Yes. Go to the Ignored tab and un-ignore it. It will move back to its original category.<\/p>\n\n\n\n<p><strong>Q: What if I cannot resolve a discrepancy?<\/strong><br>A: If it is non-material, ignore it. If significant, compare the transaction details in both your accounting software and payment platform to find the root cause.<\/p>\n\n\n\n<p><strong>Q: Do I need to map columns manually?<\/strong><br>A: Only in Manual mode. For Automated and Assisted modes, Synder assigns column mappings automatically.<\/p>\n\n\n\n<p><strong>Q: Can I save my column mapping for future reconciliations?<\/strong><br>A: Yes. When using Manual mode, you can save your mapping as a template and reuse it later for the same integration.<\/p>\n\n\n\n<p>Reach out to the Synder Team via online support chat or email with any questions you have \u2014 we are always happy to help you!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What this guide is for How to confirm it worked Supported integrations and automation levels How to reconcile Stripe, Shopify, and Amazon (Automated) How to reconcile PayPal transactions (Assisted) How to reconcile other integrations (Manual) Understanding your results How Synder matches transactions Managing your reconciliations Limitations &#038; Important Notes FAQ What this guide is for [&hellip;]<\/p>\n","protected":false},"author":2318,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[382,383,384,399,56,398],"tags":[],"ppma_author":[351],"class_list":["post-26763","post","type-post","status-publish","format-standard","hentry","category-reconcile-in-summary-sync-mode","category-reconcile-in-per-transaction-mode","category-useful-reconciliation-features","category-shopify-ecommerce-integration","category-reconciliation","category-ecommerce-integrations-main"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Transaction Reconciliation in Synder: Compare Payment Platform Data with Your Books<\/title>\n<meta name=\"description\" content=\"Use Synder Transaction Reconciliation to compare your payment platform data with your accounting records. 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Find missing transactions, discrepancies, and verify your books are accurate.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/synder.com\/help\/transaction-reconciliation-how-to-compare-your-payment-platform-data-with-your-accounting-records\/\" \/>\n<meta property=\"og:site_name\" content=\"Synder\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-23T13:23:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-04T12:22:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2026\/03\/image-41-1024x504.png\" \/>\n<meta name=\"author\" content=\"buffyclaw\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"buffyclaw\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Transaction Reconciliation in Synder: Compare Payment Platform Data with Your Books","description":"Use Synder Transaction Reconciliation to compare your payment platform data with your accounting records. Find missing transactions, discrepancies, and verify your books are accurate.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/synder.com\/help\/transaction-reconciliation-how-to-compare-your-payment-platform-data-with-your-accounting-records\/","og_locale":"en_US","og_type":"article","og_title":"Transaction Reconciliation in Synder: Compare Payment Platform Data with Your Books","og_description":"Use Synder Transaction Reconciliation to compare your payment platform data with your accounting records. 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