{"id":25538,"date":"2026-02-06T17:41:56","date_gmt":"2026-02-06T17:41:56","guid":{"rendered":"https:\/\/synder.com\/help\/?p=25538"},"modified":"2026-06-04T12:59:03","modified_gmt":"2026-06-04T12:59:03","slug":"synder-deferred-revenue-reconciliation-report-summary-sync","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/synder-deferred-revenue-reconciliation-report-summary-sync\/","title":{"rendered":"Summary Sync: Synder Deferred Revenue Reconciliation Report"},"content":{"rendered":"
Note:<\/strong> Synder automatically sends a monthly email notification on the 5th of each month to let you know when your reconciliation report has been generated and is ready to review.<\/p>\n This guide explains how Synder Summary sync users can use the Deferred Revenue Reconciliation Report<\/strong> to compare Synder\u2019s internal deferred revenue balance with Synder Revenue Recognition (RevRec).<\/strong><\/p>\n In the Summary Sync mode, Synder posts aggregated journal entries<\/strong> to QuickBooks instead of individual transactions. Because QuickBooks does not contain transaction-level deferred revenue detail in this mode, the reconciliation is performed against Synder\u2019s internal balance sheet, which is built from the underlying transactions processed by Synder.<\/strong><\/p>\n Use this report if you:<\/strong><\/p>\n This report will not work for you if you:<\/strong><\/p>\n After using this report, you can:<\/strong><\/p>\n Before you start, make sure your setup meets the following conditions:<\/p>\n Go to Reports \u2192 Deferred Revenue Reconciliation<\/strong>.<\/p>\n The first time you open the report:<\/p>\n Important:<\/em><\/strong><\/p>\n Only select completed months for reconciliation. The current month may appear in the report, but do not use it to validate balances. This is because Synder generates and syncs revenue recognition journal entries to QuickBooks Online only after the month closes. As a result, current-month totals will not match RevRec until then.<\/p>\n For every month, you\u2019ll see three columns for your deferred revenue reconciliation:<\/p>\n Clicking the difference takes you to the detailed comparison view<\/strong> of your revenue. We\u2019ll discuss this page in detail in the next chapter.<\/p>\n If you notice a difference between QuickBooks Online and Synder, click on the difference amount. This opens a line-by-line comparison. You\u2019ll see two tabs:<\/p>\n This tab lists all lines that are perfectly aligned. Each line shares the same ID and the same amount.<\/p>\n Note:<\/em><\/strong> <\/em>if multiple lines share the same ID, Synder collapses them into a single line and sums up the amounts.<\/p>\n This tab shows:<\/p>\n This view helps you pinpoint exactly which transactions do not align. You can copy the IDs or Numbers to find the records in QuickBooks Online and RevRec. From there, investigate the differences.<\/p>\n Keep the report up to date so it always reflects the most accurate data. Here is how to maintain it over time.<\/p>\n Synder refreshes the report automatically on the 5th of each month. However, you can also trigger a manual refresh:<\/p>\n Large refreshes may take extra time. Synder sends you an email once the refresh is complete.<\/p>\n Synder checks the balance sheet and revenue recognition numbers every 24 hours.<\/p>\n If either the balance sheet data or RevRec data changes, the report shows an Outdated<\/strong> status. In that case, manually refresh the report starting from the first outdated period. This updates the numbers and restores accurate matching.<\/p>\n Downloading source files<\/strong><\/p>\n At any time, you can export the raw reports used in the reconciliation. Synder sends them directly to your email address. The available files include:<\/p>\n Each month, the report will display one of the following:<\/p>\n Several setup constraints can affect how the report behaves. Review the scenarios below to understand when results may not align. Each section also explains how to fix the issue.<\/p>\n When QuickBooks Online document numbers are enabled, transaction-level matching may fail. This happens because QuickBooks Online replaces Synder transaction numbers. As a result, ID-based matching becomes impossible.<\/p>\n How to fix:<\/strong> What still works:<\/strong> If invoices were uploaded to RevRec via Excel and not synced<\/strong><\/p>\n In this case, totals will not match. RevRec includes these invoices, but they do not exist in the Deferred Revenue account in QuickBooks Online.<\/p>\n How to fix:<\/strong> The report supports only a single Deferred Revenue account. If you use multiple accounts, the report will not reconcile correctly. <\/strong><\/p>\n How to fix:<\/strong> If you have any questions about your reconciliation results or need help interpreting any differences, reach out to Synder Support \u2013 we\u2019re always here to help.<\/p>\n","protected":false},"excerpt":{"rendered":" Prerequisites Reconciling deferred revenue Detailed comparison view Validation & maintenance Outdated status Reconciliation statuses Limitations & known constraints Note: Synder automatically sends a monthly email notification on the 5th of each month to let you know when your reconciliation report has been generated and is ready to review. This guide explains how Synder Summary sync […]<\/p>\n","protected":false},"author":2316,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":"","_ppma_block_editor_authors":""},"categories":[382,376,56,380],"tags":[],"ppma_author":[349],"class_list":["post-25538","post","type-post","status-publish","format-standard","hentry","category-manual-reconciliation-summary-sync","category-transaction-recording-summary","category-reconciliation","category-payouts-settlement-clearing"],"yoast_head":"\n\n
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Prerequisites<\/strong><\/h2>\n
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Reconciling deferred revenue<\/strong><\/h2>\n
Step 1: Open the report<\/strong><\/h3>\n
<\/figure>\nStep 2: Select your Deferred Revenue account<\/strong><\/h3>\n
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Step 3: Choose the month(s) you want to reconcile<\/strong><\/h3>\n
Step 4: Review differences<\/strong><\/h3>\n
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\n Column<\/strong><\/td>\n Description<\/strong><\/td>\n<\/tr>\n \n Accounting – <selected account name> <\/td>\n Selected account balance from your QuickBooks balance sheet by month<\/td>\n<\/tr>\n \n RevRec – deferred revenue ending balance<\/td>\n Synder RevRec ending balance of deferred revenue by month<\/td>\n<\/tr>\n \n Difference<\/td>\n The delta between the two balances<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n
<\/figure>\nDetailed comparison view<\/strong><\/h2>\n
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<\/figure>\nValidation & maintenance<\/strong><\/h2>\n
Refreshing the report<\/strong><\/h3>\n
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Outdated status<\/strong><\/h2>\n
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<\/figure>\nReconciliation statuses<\/strong><\/h2>\n
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\n Status<\/strong><\/td>\n Meaning<\/strong><\/td>\n<\/tr>\n \n Matched<\/td>\n The app matched all transactions by transaction number and totals.<\/td>\n<\/tr>\n \n Partially matched<\/td>\n The app matched some transactions, but some are not matched.<\/td>\n<\/tr>\n \n Not matched<\/td>\n No matching transactions were found at all.<\/td>\n<\/tr>\n \n Retrieving data<\/td>\n Synder is fetching Balance Sheet numbers and reports for comparison from RevRec and from accounting.<\/td>\n<\/tr>\n \n Comparing data<\/td>\n Synder is comparing the reports received from accounting and from RevRec module.<\/td>\n<\/tr>\n \n Failed<\/td>\n Synder couldn\u2019t retrieve or process the data.<\/td>\n<\/tr>\n \n Outdated<\/td>\n Figures in the Balance Sheet or in RevRec reports changed \u2013 refresh is required.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n Limitations & known constraints<\/strong><\/h2>\n
If QuickBooks Doc Numbers are enabled<\/strong><\/h3>\n
<\/strong>Disable Doc Numbers<\/strong> in QuickBooks so Synder IDs remain intact.<\/p>\n
<\/strong>You can still compare monthly totals<\/strong>, but not line-by-line matching.<\/p>\n
<\/strong>Ensure those invoices hit the Deferred Revenue account with matching IDs<\/strong>.<\/p>\nIf you use multiple Deferred Revenue accounts<\/strong><\/h3>\n
<\/strong>Create a parent Deferred Revenue account<\/strong> and make all others sub-accounts. To do this, go to Chart of Accounts. Then click Edit<\/strong> for the needed account. Next, check the box Make this a subaccount<\/strong> and select the parent account.<\/p>\n
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