{"id":25202,"date":"2025-11-14T11:01:29","date_gmt":"2025-11-14T11:01:29","guid":{"rendered":"https:\/\/synder.com\/help\/?p=25202"},"modified":"2026-10-08T14:32:07","modified_gmt":"2026-10-08T14:32:07","slug":"balance-reconciliation-feature-for-synder-detailed-walkthrough","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/balance-reconciliation-feature-for-synder-detailed-walkthrough\/","title":{"rendered":"Balance Reconciliation Feature for Synder (Summary Sync): Detailed Walkthrough"},"content":{"rendered":"\n
This guide walks you through Synder’s Balance Reconciliation feature. You will learn how to confirm that your synchronized summaries match the balances in your payment platform. This feature works with daily and payout-based summaries in Summary Sync mode.<\/p>\n\n\n\n
Use this guide if:<\/p>\n\n\n\n
Before you begin, make sure all summaries in the selected period are fully processed.<\/p>\n\n\n\n
Summary statuses:<\/strong><\/p>\n\n\n\n If any summaries show a Partially fetched<\/strong> or Pending<\/strong> status, resolve them before you start the reconciliation.<\/p>\n\n\n\n Note:<\/em><\/strong> Most failed transactions include troubleshooting instructions directly in the error message on the individual Transaction List. If you need further clarification, reach out to Synder Support.<\/em><\/p>\n\n\n\n Once you confirm that all summaries are fully processed, you can start the balance reconciliation.<\/p>\n\n\n\n You can reconcile using either the Ending <\/strong>or the Turnover balance.<\/strong><\/p>\n\n\n\n To reconcile accurately, you need to retrieve the correct starting and ending balances from your connected integration.<\/p>\n\n\n\n Example (Stripe<\/strong>): You can calculate the Turnover Balance<\/strong> as the net total for the period (total inflows minus total outflows).<\/p>\n\n\n\n After you enter the balances and select the date range, follow these steps:<\/p>\n\n\n\n If a clearing account<\/strong> will not balance, go to Transaction Reconciliation<\/strong> to find which transactions are causing the difference by comparing your platform data against what was imported to Synder. See Summary Sync Transaction Reconciliation<\/a> for the full walkthrough.<\/p>\n\n\n\n Synder will then mark this period and the selected transactions as reconciled<\/strong>.<\/p>\n\n\n\n If the balances do not match, first make sure you have synced all summaries for the reconciliation period.<\/p>\n\n\n\n To sync missing summaries:<\/strong><\/p>\n\n\n\n You should investigate any summaries with an Attention required status. Check the error details on each summary for guidance.<\/p>\n\n\n\n Once you synchronize all missing summaries, the statement ending balance should match the total of all synced transactions. At that point, click Reconcile<\/strong> to complete the process.<\/p>\n\n\n\n Synder records all reconciled periods and their associated transactions in the Reconciliation History<\/strong> section. From here, you can:<\/p>\n\n\n\n Additionally, you can review the reconciliation report, which lists every transaction matched to a reconciliation period.<\/p>\n\n\n\n Even if you delete previously reconciled transactions, they will still appear in the reconciliation report for reference.<\/p>\n\n\n\n If a starting balance discrepancy appears later (for example, because you deleted or edited summaries), you can review and rebalance directly from this page.<\/p>\n\n\n\n What happens if a period was reconciled and transactions were later updated (e.g., refreshed COGS)?<\/strong> Can I create overlapping reconciliations?<\/strong> Can I change the reconciliation end date or amounts?<\/strong> <\/p>\n\n\n\n If you need any assistance with your balance reconciliation or your Summary Sync mode, reach out to our<\/em> Synder Support Team<\/em><\/a> \u2013 we\u2019re happy to help.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" Overview This guide walks you through Synder’s Balance Reconciliation feature. You will learn how to confirm that your synchronized summaries match the balances in your payment platform. This feature works with daily and payout-based summaries in Summary Sync mode. Use this guide if: Preparation Before you begin, make sure all summaries in the selected period […]<\/p>\n","protected":false},"author":2233,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":"","_ppma_block_editor_authors":""},"categories":[384,56],"tags":[],"ppma_author":[338],"class_list":["post-25202","post","type-post","status-publish","format-standard","hentry","category-useful-reconciliation-features","category-reconciliation"],"yoast_head":"\n\n
Balance reconciliation process <\/strong><\/h2>\n\n\n\n
Access the Reconciliation Menu<\/strong><\/h3>\n\n\n\n
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Balance retrieval<\/strong><\/h3>\n\n\n\n
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<\/figure>\n\n\n\nBalance reconciliation<\/strong><\/h3>\n\n\n\n
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How to resolve the difference<\/h3>\n\n\n\n
<\/figure>\n\n\n\nIf Balances Do Not Match<\/strong><\/h2>\n\n\n\n
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<\/figure>\n\n\n\nReconciliation history<\/strong><\/h3>\n\n\n\n
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<\/figure>\n\n\n\nFAQ<\/strong><\/h2>\n\n\n\n
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<\/strong>When you update COGS starting from a specific period, Synder deletes and re-adds the affected transactions. Re-added transactions are treated as new and will not remain reconciled. <\/em><\/strong>
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<\/strong>If the COGS update date falls before the end date of an existing reconciliation, those reconciliations will need updates and Synder will flag them with an Attention Required<\/strong> status.<\/p>\n\n\n\n
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<\/strong>No. Reconciliation works sequentially \u2014 each new period builds on the previous one. Synder treats existing reconciled periods as final, so they cannot overlap with new reconciliations.<\/p>\n\n\n\n
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<\/strong>Yes, but keep in mind that changing the end date or amounts will delete all subsequent reconciliations. Because Synder locks transactions to specific reconciliation periods, editing one period means you must also adjust all following reconciliations to maintain data integrity.<\/p>\n\n\n\n