{"id":25043,"date":"2025-08-28T18:01:37","date_gmt":"2025-08-28T18:01:37","guid":{"rendered":"https:\/\/synder.com\/help\/?p=25043"},"modified":"2026-04-09T16:16:44","modified_gmt":"2026-04-09T16:16:44","slug":"debits-credits-report-revrec-what-it-is-why-it-matters-and-how-to-use-it","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/debits-credits-report-revrec-what-it-is-why-it-matters-and-how-to-use-it\/","title":{"rendered":"Debits &amp; Credits Report (RevRec): What it is, why it matters, and how to use it"},"content":{"rendered":"\n<p>Consider this scenario: you just ran a big promo and annual prepay option. Cash looks strong in your storefront and processor, but you don\u2019t know how it will land in the books.<\/p>\n\n\n\n<p>Run <strong>Debits &amp; credits by accounting category<\/strong> to preview the posting: you\u2019ll see how much is true <strong>Revenue now<\/strong>, how much parks in <strong>Deferred Revenue<\/strong>, and how much was taken as <strong>Discounts<\/strong>.<\/p>\n\n\n\n<p>If totals look off, switch to the <strong>By-line report<\/strong> to pinpoint the exact invoices, subscriptions, and credit memos driving the numbers.<\/p>\n\n\n\n<p>Adjust promo settings if needed, then sync. Now your books match the preview, and you can explain \u201cwhy revenue looks lower than cash\u201d in minutes.<\/p>\n\n\n\n<p><em>Read on for a quick walkthrough.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What the report does<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Speeds close:<\/strong> quick category totals + instant drill-down save hours of GL hunting.<\/li>\n\n\n\n<li><strong>Explains results:<\/strong> turns \u201cwhy did the revenue dip?\u201d into a clear list of documents and subscriptions.<\/li>\n\n\n\n<li><strong>Supports flux analysis: <\/strong>category totals + by-line evidence pinpoint the documents behind period variances.<\/li>\n\n\n\n<li><strong>Auditable and consistent:<\/strong> mirrors RevRec posting logic, so the preview and the books line up.<\/li>\n\n\n\n<li><strong>Prevents rework:<\/strong> catch mapping or setup issues <em>before<\/em> entries hit QuickBooks Online.<\/li>\n\n\n\n<li><strong>Zero-risk review:<\/strong> read-only; it never changes your books until you choose to sync.<\/li>\n<\/ul>\n\n\n\n<p><strong>Simple workflow:<\/strong> run <strong>Summary<\/strong> \u2192 scan categories for outliers \u2192 run <strong>By-line<\/strong> \u2192 filter to the items causing the change \u2192 adjust settings\/policies if needed \u2192 then sync.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">How to get the report<\/h2>\n\n\n\n<p><strong>How to get the report<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXfer-MX4qm3UwrJ0UGHnFhdCGP47rxlv3HCcaM-iLMROydO3-AvGsXiFPYZDmQ0LmTjNTUPWBmIntagrN33Gjn0IbOee0mwAdGp5yF0FH8ExnloMNu3yHrqukxiXGUvKOuotojQaA?key=XcpFJyqW2wuuYhOl6DQPgA\" alt=\"\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Revenue Recognition \u2192 Reports<\/strong>.<\/li>\n\n\n\n<li>In <strong>Accounting Reports<\/strong>, select <strong>Debits &amp; credits by accounting category<\/strong>.<\/li>\n\n\n\n<li>Choose your <strong>date range<\/strong> and <strong>report type<\/strong> (Summary or By line).<\/li>\n\n\n\n<li>Click <strong>Download<\/strong>\u2014we\u2019ll email the file to you.<\/li>\n<\/ol>\n\n\n\n<p>Files are generated in your <strong>home currency<\/strong> set in RevRec.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Report types (what they contain)<\/h2>\n\n\n\n<p>You can export <strong>Summary<\/strong> or <strong>By line<\/strong> for your chosen date range. Files arrive by email.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdYs91rs4zq_Xsw01ZMTfEo63Sx7DmYuGcu8iMWLXkrNvMrt44g8Ox-5JHxie6UM8gSibVM6zyu83eAVr079l3gujwOcuKiE10aVHeuDa6ROPa0oTD7ERpRIabdKRmLBvjTnb-1NQ?key=XcpFJyqW2wuuYhOl6DQPgA\" alt=\"\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Debits &amp; Credits \u2014 Summary<\/strong><br><strong>Columns:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Date<\/strong> \u2013 last day of the selected period<\/li>\n\n\n\n<li><strong>Accounting category<\/strong> \u2013 see list below<\/li>\n\n\n\n<li><strong>Debit<\/strong> (positive)<\/li>\n\n\n\n<li><strong>Credit<\/strong> (positive)<\/li>\n\n\n\n<li><strong>Currency<\/strong> \u2013 your RevRec home currency (e.g., USD, CAD)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Debits &amp; Credits \u2014 By line<\/strong><br><strong>Columns:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Transaction date<\/strong><\/li>\n\n\n\n<li><strong>Subscription ID<\/strong><\/li>\n\n\n\n<li><strong>Transaction number<\/strong> (e.g., invoice no.)<\/li>\n\n\n\n<li><strong>Transaction ID<\/strong> (gateway\/system ID)<\/li>\n\n\n\n<li><strong>Transaction type<\/strong><\/li>\n\n\n\n<li><strong>Customer name<\/strong><\/li>\n\n\n\n<li><strong>Customer ID<\/strong><\/li>\n\n\n\n<li><strong>Accounting category<\/strong><\/li>\n\n\n\n<li><strong>Debit<\/strong> \/ <strong>Credit<\/strong> (positive values)<\/li>\n\n\n\n<li><strong>Currency<\/strong> (RevRec home currency)<\/li>\n\n\n\n<li><strong>Line item<\/strong> (when specific to a line)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Accounting categories (what you\u2019ll see)<\/h2>\n\n\n\n<p><strong>Balance Sheet<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Accounts Receivable (AR)<\/strong> \u2013 invoices increase AR; payments\/credit memos reduce AR.<\/li>\n\n\n\n<li><strong>Deferred Revenue<\/strong> \u2013 amounts collected for future performance (invoices, refunds, chargebacks affecting deferrals).<\/li>\n\n\n\n<li><strong>Cash \/ Clearing<\/strong> \u2013 payment\/refund\/chargeback activity through your clearing account.<\/li>\n\n\n\n<li><strong>Tax liability<\/strong> \u2013 sales tax amounts.<\/li>\n<\/ul>\n\n\n\n<p><strong>P&amp;L<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Revenue<\/strong> \u2013 recognized revenue (to Income).<\/li>\n\n\n\n<li><strong>Discounts<\/strong> \u2013 recognized discounts (to Discounts Given).<\/li>\n\n\n\n<li><strong>Bad Debts<\/strong> \u2013 recognized write-offs.<\/li>\n\n\n\n<li><strong>Shipping Income<\/strong> \u2013 recognized shipping revenue.<\/li>\n\n\n\n<li><strong>Customer balance<\/strong> \u2013 balancing lines for negative invoices and applied customer credits.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Quick example: Investigating a Bad Debt spike<\/h2>\n\n\n\n<p><strong>Scenario:<\/strong> February close shows unusually high <strong>Bad Debts<\/strong> in QuickBooks Online.<br><strong>What you do in RevRec:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Export <strong>Debits &amp; Credits \u2014 Summary<\/strong> for <strong>Feb 1\u2013Feb 28<\/strong>.<\/li>\n\n\n\n<li>Confirm the <strong>Bad Debts<\/strong> amount matches QuickBooks Online.<\/li>\n\n\n\n<li>Export <strong>Debits &amp; Credits \u2014 By line<\/strong> for the same range.<\/li>\n\n\n\n<li>Filter <strong>Accounting category = Bad Debts<\/strong>.<\/li>\n\n\n\n<li>Use <strong>Transaction number<\/strong>\/<strong>Subscription ID<\/strong> to identify the credit memos.<\/li>\n\n\n\n<li>Cross-check those credit memos against their linked invoices: <strong>any difference<\/strong> between credit memo and invoice amount is recognized as <strong>Bad Debt<\/strong> (this mirrors the RevRec\u2019s syncing logic).<br><strong>Outcome:<\/strong> You can explain the spike with specific credit memos and amounts without any guesswork.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">How to read the results<\/h2>\n\n\n\n<p><strong>Summary export<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Revenue vs Deferred Revenue<\/strong> \u2013 sanity-check recognition vs. remaining obligations.<\/li>\n\n\n\n<li><strong>Bad Debts &amp; Discounts<\/strong> \u2013 confirm unusual movements before posting.<\/li>\n\n\n\n<li><strong>AR \/ Cash (Clearing)<\/strong> \u2013 verify invoice\/payment flow is balanced.<\/li>\n\n\n\n<li><strong>Tax liability<\/strong> \u2013 ensure tax totals align with your tax settings.<\/li>\n<\/ul>\n\n\n\n<p><strong>By line export<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Transaction type<\/strong> + <strong>Accounting category<\/strong> tell you the event and the impacted account.<\/li>\n\n\n\n<li><strong>Subscription ID \/ Transaction number<\/strong> let you trace a question back to the exact customer and document.<\/li>\n\n\n\n<li><strong>Line item<\/strong> shows which product\/charge drove the amount.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQ<\/strong><\/h2>\n\n\n\n<p><strong>Does this match what will post to QuickBooks Online?<\/strong><strong><br><\/strong>Yes, provided your RevRec settings match your sync settings. It\u2019s designed as a pre-sync preview and a post-sync audit.<\/p>\n\n\n\n<p><strong>Can I run it during a trial or without QuickBooks Online connected?<\/strong><strong><br><\/strong>Yes. It\u2019s available to all RevRec users, including those on trial and RevRec-standalone users.<\/p>\n\n\n\n<p><strong>Why are Debit\/Credit always positive?<\/strong><strong><br><\/strong>For readability. If an event reverses, we <strong>swap<\/strong> debit\/credit rather than show negatives.<\/p>\n\n\n\n<p><strong>What currency is used?<\/strong><strong><br><\/strong>Your <strong>RevRec home currency<\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><em>For more information about Revenue Recognition or other Synder features, visit our Help Center or<\/em><a href=\"https:\/\/synder.com\/contact\/\"><em> reach out to Synder Team<\/em><\/a><strong> <\/strong><em>via online support chat or email.<\/em><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Consider this scenario: you just ran a big promo and annual prepay option. Cash looks strong in your storefront and processor, but you don\u2019t know how it will land in the books. Run Debits &amp; credits by accounting category to preview the posting: you\u2019ll see how much is true Revenue now, how much parks in [&hellip;]<\/p>\n","protected":false},"author":2318,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[390,388],"tags":[],"ppma_author":[338],"class_list":["post-25043","post","type-post","status-publish","format-standard","hentry","category-revenue-recognition-advanced-features","category-advanced-features"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Debits &amp; Credits Report (RevRec): What it is, why it matters, and how to use it - Synder<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/synder.com\/help\/debits-credits-report-revrec-what-it-is-why-it-matters-and-how-to-use-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Debits &amp; Credits Report (RevRec): What it is, why it matters, and how to use it - Synder\" \/>\n<meta property=\"og:description\" content=\"Consider this scenario: you just ran a big promo and annual prepay option. Cash looks strong in your storefront and processor, but you don\u2019t know how it will land in the books. 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Cash looks strong in your storefront and processor, but you don\u2019t know how it will land in the books. 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