{"id":25001,"date":"2025-07-25T17:20:53","date_gmt":"2025-07-25T17:20:53","guid":{"rendered":"https:\/\/synder.com\/help\/?p=25001"},"modified":"2026-03-17T15:33:50","modified_gmt":"2026-03-17T15:33:50","slug":"per-transaction-mode-amazon-quickbooks-clearing-reconciliation-guide-for-synder-users","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/per-transaction-mode-amazon-quickbooks-clearing-reconciliation-guide-for-synder-users\/","title":{"rendered":"Per Transaction: Amazon Clearing Account Reconciliation Guide for Synder Users"},"content":{"rendered":"\n<ul class=\"wp-block-advgb-summary advgb-toc alignnone\">\n<li class=\"toc-level-1\"><a href=\"#overview-0f7be074-044f-4cf7-b4bf-ecb3c7c915fd\">Overview<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#amazon-clearing-account-reconciliation-flow-9e38cb5b-0b7e-46e7-bec1-ac709665fbae\">Amazon clearing account reconciliation flow<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#if-your-clearing-account-does-not-reconcile-59078349-c4d1-4a98-80c8-4064bbc613a7\">If your clearing account does not reconcile<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#when-to-reach-outnbsp-to-support-07d48654-4850-4147-88d8-0a453d3be935\">When to reach out&nbsp; to support<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#best-practices-for-ongoing-reconciliation-ed239986-b6a1-426b-a03e-e83aef1bc808\">Best practices for ongoing reconciliation<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"overview-0f7be074-044f-4cf7-b4bf-ecb3c7c915fd\"><strong>Overview<\/strong><\/h2>\n\n\n\n<p>Synder syncs sales, refunds, payouts, and fees from Amazon. Depending on your configuration, transactions are recorded in your accounting platform as individual entries or summarized journal entries.<\/p>\n\n\n\n<p>This guide explains how to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identify the starting and ending balance of your Amazon account<br><\/li>\n\n\n\n<li>Reconcile your clearing account<br><\/li>\n\n\n\n<li>Compare Amazon and accounting data to identify discrepancies<br><\/li>\n<\/ul>\n\n\n\n<p>QuickBooks Online is used as an example. The same reconciliation approach applies to other supported accounting integrations.<\/p>\n\n\n\n<p><strong>Use this guide if:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You use Amazon with Synder<\/li>\n\n\n\n<li>Your clearing account does not reconcile or zero out automatically<\/li>\n\n\n\n<li>You want to verify that Amazon and accounting records match<\/li>\n<\/ul>\n\n\n\n<p>After completing the steps, your <strong>Amazon clearing account will reconcile with sales, <\/strong>payouts, and fees reflected accurately in your books.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"amazon-clearing-account-reconciliation-flow-9e38cb5b-0b7e-46e7-bec1-ac709665fbae\"><strong>Amazon clearing account reconciliation flow<\/strong><\/h2>\n\n\n\n<p>To reconcile your Amazon clearing account, compare its ending balance with Amazon\u2019s ending balance for the same period.<br>Here\u2019s how you can find<strong> the Amazon balance<\/strong> by downloading the <strong>Custom Unified transactions<\/strong> report:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to Amazon \u2192 Payments.<\/li>\n\n\n\n<li>Open Reports Repository.<\/li>\n\n\n\n<li>Apply the following filters:<br>Account types: All (unified report)<br>Type: Transaction<\/li>\n\n\n\n<li>Select the required time period and click request.<\/li>\n\n\n\n<li>When the report is ready, click Download.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"431\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-17-1024x431.png\" alt=\"\" class=\"wp-image-26539\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-17-1024x431.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-17-300x126.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-17-768x323.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-17-1536x646.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-17-1080x454.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-17-60x25.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-17-150x63.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-17.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Open the Excel file and calculate the sum of the Total column.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"566\" height=\"886\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-11.png\" alt=\"\" class=\"wp-image-26533\" style=\"width:450px;height:auto\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-11.png 566w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-11-192x300.png 192w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-11-38x60.png 38w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-11-96x150.png 96w\" sizes=\"(max-width: 566px) 100vw, 566px\" \/><\/figure>\n\n\n\n<p>The result is the <strong>Amazon ending balance<\/strong> for the reconciliation period.<br><br>Next, compare this amount with the ending balance from your clearing account report in QuickBooks Online for the same date:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to <strong>Reports \u2192 Standard Reports<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Balance Sheet<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"771\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-9-1024x771.png\" alt=\"\" class=\"wp-image-26531\" style=\"width:620px;height:auto\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-9-1024x771.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-9-300x226.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-9-768x578.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-9-1080x813.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-9-60x45.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-9-150x113.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-9.png 1113w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Select column display to <strong>Months.<\/strong><\/li>\n\n\n\n<li>Locate the Amazon clearing account for the reconciled month.<\/li>\n\n\n\n<li>Subtract the previous month\u2019s balance.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"587\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-10-1024x587.png\" alt=\"\" class=\"wp-image-26532\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-10-1024x587.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-10-300x172.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-10-768x440.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-10-60x34.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-10-150x86.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-10.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The result is the clearing account balance for the selected period.<\/p>\n\n\n\n<p>The amounts you will see in the QuickBooks Online clearing report will match your Amazon Custom Unified transactions report amount, meaning the reconciliation was successful. Congratulations!<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"if-your-clearing-account-does-not-reconcile-59078349-c4d1-4a98-80c8-4064bbc613a7\"><strong>If your clearing account does not reconcile<\/strong><\/h2>\n\n\n\n<p>If the balances between your Amazon and Quickbooks report don&#8217;t match, it&#8217;s often caused by unsynchronized transactions. Follow the steps below to make sure that Synder has successfully synced your Amazon data.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Synder and filter transactions by status. Make sure that all the transactions within your reconciliation period are in statuses: <strong>Synced<\/strong> or <strong>Skipped <\/strong>on the Platform transactions page.<br>All the other statuses indicate that the transaction is not in your books or needs additional checking. As long as such transactions are present, your books won\u2019t reconcile.<\/li>\n\n\n\n<li>Make sure you are comparing the right numbers (sales might not equal cash, for example). It\u2019s important to use the right numbers for reconciliation and comparison.<\/li>\n\n\n\n<li>If your platform was disconnected within the reconciliation period, make sure you run a <strong>Historical Import<\/strong> on the Platform transactions page to retrieve any missing transactions.<\/li>\n<\/ol>\n\n\n\n<p>If after that your balances still don&#8217;t match, follow the steps below to identify discrepancies by comparing Amazon and QuickBooks Online data in Excel.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-1-download-required-reports-a371e4ac-5aeb-447d-98d7-419c3caf38ca\"><strong>Step 1: Download required reports<\/strong><\/h3>\n\n\n\n<p>You should already have a report from Amazon if you\u2019ve followed the main reconciliation flow. If not, please download it by following the steps above.<\/p>\n\n\n\n<p>We will also need a report of the Amazon clearing account from your accounting software.<br><br><strong><em>Important<\/em><\/strong>: Download only <strong>released<\/strong> transactions, not deferred ones, as deferred transactions won\u2019t appear in settlement reports until released.<\/p>\n\n\n\n<p><a href=\"https:\/\/synder.com\/help\/how-to-download-the-clearing-account-report-from-quickbooks-online\/\"><em>Follow this link<\/em><\/a><em> to find the exact steps on how to generate a clearing account report in QuickBooks Online<\/em><\/p>\n\n\n\n<p><strong><em>Note<\/em><\/strong><strong>:<\/strong> If your QuickBooks clearing account has tens of thousands of transactions, it might not download the full dataset. After downloading one of the reports above, check for data completeness. If the report is missing data, try the alternative download method.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-2-prepare-your-excel-data-for-comparison-fe58aa5d-201b-45ac-a22e-9ffc12100182\"><strong>Step 2: Prepare your Excel data for comparison<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"how-to-prepare-your-amazon-report-e0c8152a-26a0-4a25-b1be-ba295f11f39e\"><strong>How to prepare your Amazon report<\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-16-1024x502.png\" alt=\"\" class=\"wp-image-26538\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-16-1024x502.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-16-300x147.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-16-768x376.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-16-1536x753.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-16-1080x529.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-16-60x29.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-16-150x73.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-16.png 1547w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Amazon report includes a lot of transaction details that you don&#8217;t need for comparison.<br>Copy values of <strong>order ID <\/strong>and <strong>total <\/strong>columns into a new sheet. This will be our Amazon <strong>clean <\/strong>report.<\/p>\n\n\n\n<p>Here\u2019s an example of how it should look like.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"339\" height=\"628\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image5.png\" alt=\"\" class=\"wp-image-26542\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image5.png 339w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image5-162x300.png 162w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image5-32x60.png 32w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image5-81x150.png 81w\" sizes=\"(max-width: 339px) 100vw, 339px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"how-to-prepare-your-quickbooks-online-report-db6c9e71-aa9c-4bda-a143-3b440516f159\"><strong>How to prepare your QuickBooks Online report<\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"505\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-15-1024x505.png\" alt=\"\" class=\"wp-image-26537\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-15-1024x505.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-15-300x148.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-15-768x379.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-15-1536x757.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-15-1080x532.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-15-60x30.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-15-150x74.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-15.png 1542w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>QuickBooks report also has details that you don&#8217;t need for comparison.<br>Copy values of <strong>Reference Number <\/strong>and <strong>Amount(in home currency)<\/strong> columns into a new sheet. This will be our QuickBooks Online <strong>clean <\/strong>report.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s an example of how it should look like.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"608\" height=\"758\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-12.png\" alt=\"\" class=\"wp-image-26534\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-12.png 608w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-12-241x300.png 241w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-12-48x60.png 48w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-12-120x150.png 120w\" sizes=\"(max-width: 608px) 100vw, 608px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-3-correct-quickbooks-online-reference-numbers-169b2034-014c-45f4-b075-0151c800557c\"><strong>Step 3: Correct QuickBooks Online reference numbers<\/strong><\/h3>\n\n\n\n<p>QuickBooks Online has a slightly different manner of recording order ID. To match it to Amazon, we need to remove unwanted text using formula below:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>=TEXTBEFORE(TEXTAFTER(A3, &#8220;CHARGE-&#8220;), &#8220;-&#8220;, 3)<\/strong><strong><br><\/strong>Where <strong>A3 <\/strong>is the row where you want to find the reference number.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"986\" height=\"526\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-14.png\" alt=\"\" class=\"wp-image-26536\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-14.png 986w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-14-300x160.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-14-768x410.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-14-60x32.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-14-150x80.png 150w\" sizes=\"(max-width: 986px) 100vw, 986px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Do the same thing for Refunds:<br><strong>=TEXTBEFORE(TEXTAFTER(A3, &#8220;REFUND-&#8220;), &#8220;-&#8220;, 3)<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Where <strong>A3 <\/strong>is the row where you want to find the reference number.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>And for coupons:<br><strong>=TEXTBEFORE(TEXTAFTER(A3, &#8220;COUPON-&#8220;), &#8220;-&#8220;, 5)<\/strong><strong><br><\/strong>Where <strong>A3 <\/strong>is the row where you want to find the reference number.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-4-consolidate-multiple-lines-into-one-entry-per-transaction-169e47b8-1432-445a-9c57-9a1a4f295ca1\"><strong>Step 4: Consolidate multiple lines into one entry per transaction<\/strong><\/h3>\n\n\n\n<p>Amazon transactions may appear as multiple line items in QuickBooks Online (e.g., one per product or fee). For accurate reconciliation, you need to consolidate these into a single row per transaction, showing the total amount. Use Excel\u2019s Consolidate function:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on an empty cell in an empty row.<\/li>\n\n\n\n<li>Go to <strong>Data<\/strong> \u2192 <strong>Consolidate.<\/strong><\/li>\n\n\n\n<li>In the reference box, select <strong>both<\/strong> columns<strong> A<\/strong> and <strong>B<\/strong> (your ID and amount columns).<\/li>\n\n\n\n<li>Click the<strong> + (plus sign)<\/strong> to add this reference.<\/li>\n\n\n\n<li>In the <strong>Use<\/strong> labels in the section, check <strong>BOTH<\/strong> boxes:\n<ol class=\"wp-block-list\">\n<li>\u2611\ufe0f Top row (uses column headers);<\/li>\n\n\n\n<li>\u2611\ufe0f Left column (uses IDs as grouping criteria)<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Click <strong>OK<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"557\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-13-1024x557.png\" alt=\"\" class=\"wp-image-26535\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-13-1024x557.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-13-300x163.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-13-768x418.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-13-1080x587.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-13-60x33.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-13-150x82.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image-13.png 1445w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>As a result, Excel will group multiple transactions with the same ID into one and sum their amounts.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-5-organize-your-data-784142f4-32dc-47c1-a39a-867357e3e8fa\"><strong>Step 5: Organize your data<\/strong><\/h3>\n\n\n\n<p><strong>1. Create separate worksheets for:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Amazon original report data<\/li>\n\n\n\n<li>QuickBooks Online report data\u00a0<\/li>\n\n\n\n<li>Comparison Analysis (your working sheet)<\/li>\n<\/ul>\n\n\n\n<p><strong>2. In your Comparison Analysis sheet, create columns for:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Amazon Transaction ID<\/li>\n\n\n\n<li>Amazon Amount<\/li>\n\n\n\n<li>QuickBooks Transaction ID<\/li>\n\n\n\n<li>QuickBooks Transaction Amount\u00a0<\/li>\n\n\n\n<li>Lookup<\/li>\n\n\n\n<li>Difference<\/li>\n<\/ul>\n\n\n\n<p>Here\u2019s how the end result should look:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"725\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image13.png\" alt=\"\" class=\"wp-image-26543\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image13.png 960w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image13-300x227.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image13-768x580.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image13-60x45.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image13-150x113.png 150w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 6: Compare data using VLOOKUP<\/strong><\/h3>\n\n\n\n<p>Our objective is to match transaction amounts from Amazon and QuickBooks Online that have shared IDs. This process helps us identify any discrepancies in amounts or missing transactions within QuickBooks Online.<\/p>\n\n\n\n<p><strong>1. Set up your comparison formula<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Copy your cleaned Amazon IDs and amounts to columns A and B.<\/li>\n\n\n\n<li>In the <strong>Lookup<\/strong> column, use <strong>VLOOKUP<\/strong> to find matching QuickBooks Online amounts:<\/li>\n<\/ol>\n\n\n\n<p>=VLOOKUP(A2,C:D,2,FALSE)<\/p>\n\n\n\n<p><em>Where:<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A2 = Amazon ID you\u2019re looking up<\/li>\n\n\n\n<li>C:D = Your QuickBooks Online data range (ID in column C, amount in column D)<\/li>\n\n\n\n<li>2 = Returns the amount from the 2nd column (QuickBooks Online amount)<\/li>\n\n\n\n<li>FALSE = Exact match only<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"553\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image11-1024x553.png\" alt=\"\" class=\"wp-image-26544\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image11-1024x553.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image11-300x162.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image11-768x415.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image11-1080x583.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image11-60x32.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image11-150x81.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image11.png 1131w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In the <strong>Difference<\/strong> column, calculate the difference by subtracting the looked-up amount from the Amazon amount.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"601\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image2.png\" alt=\"\" class=\"wp-image-26545\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image2.png 997w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image2-300x181.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image2-768x463.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image2-60x36.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2025\/07\/image2-150x90.png 150w\" sizes=\"(max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<p><strong>2.<\/strong> <strong>Identify discrepancies<\/strong><\/p>\n\n\n\n<p>Perfect matches should show 0 in the difference column.<\/p>\n\n\n\n<p>Common discrepancy indicators include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Negative number<\/strong> = QuickBooks Online amount is higher than the Amazon amount.<\/li>\n\n\n\n<li><strong>Positive number<\/strong> = Amazon amount is higher than the QuickBooks Online amount.\u00a0<\/li>\n\n\n\n<li><strong>N\/A<\/strong> = Transaction ID exists in Amazon but not in QuickBooks Online.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-7-address-common-discrepancies-e65d1bda-506c-4118-bcee-e4c635d88079\"><strong>Step 7: Address common discrepancies<\/strong><\/h3>\n\n\n\n<p><strong>1. Missing transactions in QuickBooks Online<\/strong><\/p>\n\n\n\n<p><strong>Possible causes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transaction failed to sync due to network issues<\/li>\n\n\n\n<li>Transaction filtered out by Synder settings<\/li>\n\n\n\n<li><a href=\"https:\/\/synder.com\/help\/unsupported-amazon-transaction-types-guide\/\">Unsupported transaction type<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Actions to take:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check Synder\u2019s sync logs for failed transactions.<\/li>\n\n\n\n<li>Force a manual sync in Synder for the missing period.<\/li>\n\n\n\n<li>Confirm timezone settings match between Amazon reports (PST\/UTC) and Synder.<\/li>\n<\/ol>\n\n\n\n<p><strong>2. Amount differences<\/strong><\/p>\n\n\n\n<p><strong>Possible causes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Currency conversion differences between marketplaces<\/li>\n\n\n\n<li>Partial refunds not properly matched to original orders<\/li>\n\n\n\n<li>Difference in fee calculations between Amazon reports and Synder processing<\/li>\n<\/ul>\n\n\n\n<p><strong>Actions to take:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check for currency conversions if selling in multiple countries.<\/li>\n\n\n\n<li>Look for reserve balance movements in the same period.<\/li>\n\n\n\n<li>Check for related adjustment entries in subsequent periods.<\/li>\n<\/ol>\n\n\n\n<p><strong>3. Extra transactions in QuickBooks Online<\/strong><\/p>\n\n\n\n<p><strong>Possible causes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manual entries created by your accounting team<\/li>\n\n\n\n<li>Duplicate syncing from multiple sync attempts<\/li>\n\n\n\n<li>Journal entries or adjustments made outside of Synder<\/li>\n\n\n\n<li>Starting balance entries when first setting up clearing accounts<\/li>\n<\/ul>\n\n\n\n<p><strong>Actions to take:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check if descriptions indicate manual entry.<\/li>\n\n\n\n<li>Verify transaction source in QuickBooks Online (look for \u201cSynder\u201d in descriptions).<\/li>\n\n\n\n<li>Check for duplicate Amazon connections in Synder.<\/li>\n\n\n\n<li>Review any manual clearing account adjustments.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"when-to-reach-outnbsp-to-support-07d48654-4850-4147-88d8-0a453d3be935\"><strong>When to reach out&nbsp; to support<\/strong><\/h2>\n\n\n\n<p>Get in touch with support when you\u2019ve identified specific transactions causing issues but can\u2019t resolve them.<\/p>\n\n\n\n<p><strong>What to include in your support request:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reconciliation period (start and end dates)<\/li>\n\n\n\n<li>Specific transaction IDs<\/li>\n\n\n\n<li>Screenshots of problematic transactions in both Amazon and QuickBooks Online<\/li>\n\n\n\n<li>Summary of your findings (e.g., \u201cFound 5 missing fulfillment fees totaling $47.50\u201d)<\/li>\n\n\n\n<li>Currency\/marketplace information if applicable<\/li>\n\n\n\n<li>Steps already taken to resolve the issue<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"best-practices-for-ongoing-reconciliation-ed239986-b6a1-426b-a03e-e83aef1bc808\"><strong>Best practices for ongoing reconciliation<\/strong><\/h2>\n\n\n\n<p>Staying on top of your clearing accounts requires consistency. Here are key practices to help you keep your books accurate and your reconciliation process smooth over time:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Reconcile monthly rather than waiting for quarter-end.<\/li>\n\n\n\n<li>Monitor multiple currency clearing accounts if selling internationally.<\/li>\n\n\n\n<li>Keep an eye on alerts in Synder for failed sync transactions.<\/li>\n\n\n\n<li>Maintain timezone consistency across Amazon, Synder, and reconciliation periods.<\/li>\n\n\n\n<li>Document any manual entries made to clearing accounts.<\/li>\n\n\n\n<li>Review unsupported transaction types periodically as Synder adds support.<\/li>\n<\/ol>\n\n\n\n<p>A consistent reconciliation routine saves time, reduces errors, and keeps your financials audit-ready. By following these best practices, you\u2019ll avoid surprises down the line and ensure your clearing accounts stay clean and reliable month after month.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Amazon clearing account reconciliation flow If your clearing account does not reconcile When to reach out&nbsp; to support Best practices for ongoing reconciliation Overview Synder syncs sales, refunds, payouts, and fees from Amazon. Depending on your configuration, transactions are recorded in your accounting platform as individual entries or summarized journal entries. This guide explains [&hellip;]<\/p>\n","protected":false},"author":2233,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[383,56,98],"tags":[],"ppma_author":[338],"class_list":["post-25001","post","type-post","status-publish","format-standard","hentry","category-reconcile-in-per-transaction-mode","category-reconciliation","category-amazon"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Per Transaction: Amazon Clearing Account Reconciliation Guide for Synder Users - Synder<\/title>\n<meta name=\"description\" content=\"Amazon to QuickBooks reconciliation guide for Synder. 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