{"id":24301,"date":"2024-11-28T15:03:11","date_gmt":"2024-11-28T15:03:11","guid":{"rendered":"https:\/\/synder.com\/help\/?p=24301"},"modified":"2026-03-30T15:44:38","modified_gmt":"2026-03-30T15:44:38","slug":"how-to-refresh-summaries-after-changing-product-verification-status","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/how-to-refresh-summaries-after-changing-product-verification-status\/","title":{"rendered":"How to Address \u2018Attention Required\u2019 Status of Summaries Due to Product Verification Status"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This guide explains how to rebuild summaries after updating the product verification status in Synder and address the &#8216;Attention Required&#8217; status.<br><br>Use this guide if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You enabled <strong>Disable sync for summaries with unverified products<\/strong>.<\/li>\n\n\n\n<li>Some summaries show \u2018<strong>Attention Required\u2019 <\/strong>status due to unverified products.<\/li>\n\n\n\n<li>You updated the product verification status and want to sync\/resync summaries.&nbsp;<\/li>\n\n\n\n<li>You already synced summaries, but changed product costs.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After completing these steps, summaries with verified products will move to \u201c<strong>Ready to sync<\/strong>\u201d status. The system will resync previously synced summaries with corresponding product details and COGS.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to rebuild summaries with \u2018Attention required\u2019 status<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When Synder syncs your transactions, it also imports the related products. By default, Synder labels newly imported products as <strong>Unverified<\/strong>. This status <strong>will not<\/strong> affect summary syncing unless you enable the feature <strong>Disable sync for summaries with unverified products<\/strong>.<br><br><a href=\"https:\/\/synder.com\/help\/how-to-disable-sync-for-summaries-with-unverified-products\/\">Learn more about this setting here<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you\u2019ve enabled this feature and updated the product verification status, you will need to rebuild the summaries. Rebuilding will remove \u2018<strong>Attention Required\u2019<\/strong> status and allow summary synchronization to your accounting platform.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the <strong>Summaries<\/strong> tab dropdown on the left-side menu.<\/li>\n\n\n\n<li>Click on the <strong>Summaries list<\/strong>.<\/li>\n\n\n\n<li>Filter <strong>Transaction status<\/strong> by <strong>Attention required<\/strong>.<\/li>\n\n\n\n<li>Select the summaries.<\/li>\n\n\n\n<li>Click <strong>Rebuild<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"370\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-2-1024x370.png\" alt=\"\" class=\"wp-image-25715\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-2-1024x370.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-2-300x108.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-2-768x277.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-2-1536x555.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-2-1080x390.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-2-60x22.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-2-150x54.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-2.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">After completing this process, the summary status will change to <strong>Ready to sync<\/strong>. You can now sync the summaries to your accounting platform!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to rebuild summaries with Synced status<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"> If you sync a summary before updating the product verification status, you\u2019ll need to resync it to apply the changes. This step is especially important if you\u2019ve updated any product costs, ensuring your books accurately reflect COGS.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the <strong>Summaries<\/strong> tab dropdown on the left-side menu.<\/li>\n\n\n\n<li>Click on the <strong>Summaries list<\/strong>.<\/li>\n\n\n\n<li>Navigate to the <strong>Synced to your books<\/strong> section.<\/li>\n\n\n\n<li>Select the necessary summaries and click <strong>Resync<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"477\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1-1024x477.png\" alt=\"\" class=\"wp-image-25714\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1-1024x477.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1-300x140.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1-768x358.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1-1536x715.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1-1080x503.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1-60x28.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1-150x70.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">After you resync the summaries, Synder removes the original entry from your accounting platform and creates a new one with the updated product details.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Important notes<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Verifying the products will not release the summaries for synchronization automatically. <strong>Make sure to always rebuild the summaries after the product verification.&nbsp;<\/strong><\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>You also need to rebuild summaries that were in &#8216;Ready to Sync&#8217; status before enabling the<strong> Disable sync for summaries with unverified products <\/strong>setting.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQ<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>How can I identify which product is causing the summary to be flagged with &#8216;Attention Required<\/strong>&#8216;<strong> status?<br><\/strong><br><em>If even one product within the summary is <\/em><strong><em>unverified<\/em><\/strong><em>, it will be flagged with Attention Required status. You can access \u201c<\/em><strong><em>Products and services<\/em><\/strong><em>\u201d tab from the left-side menu, filter by verification status \u2192 Unverified \u2192 Verify the products.&nbsp;<\/em><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"337\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1024x337.png\" alt=\"\" class=\"wp-image-25713\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1024x337.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-300x99.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-768x253.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1536x506.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-1080x356.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-60x20.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image-150x49.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/11\/image.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>What happens if I disable the setting Disable sync for summaries with unverified products after some of the summaries were already flagged with Attention required status?<\/strong><br><br><em>The summaries with \u2018Attention Required\u2019 status <\/em><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"><em>d<\/em><\/span><em><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">on<\/span>&#8216;t<\/em> change<em> automatically. You can rebuild the summaries to change the status to Ready to sync and allow the synchronization.&nbsp;<\/em><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/synder.com\/contact\/\"><em>Reach out to the Synder Team<\/em><\/a><strong> <\/strong>via online support chat or email with any questions you have \u2013 we are always happy to help you!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide explains how to rebuild summaries after updating the product verification status in Synder and address the &#8216;Attention Required&#8217; status. Use this guide if: After completing these steps, summaries with verified products will move to \u201cReady to sync\u201d status. The system will resync previously synced summaries with corresponding product details and COGS. How to [&hellip;]<\/p>\n","protected":false},"author":2299,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":"","_ppma_block_editor_authors":""},"categories":[392,376,378,361],"tags":[],"ppma_author":[340],"class_list":["post-24301","post","type-post","status-publish","format-standard","hentry","category-products-inventory-cogs-summary","category-transaction-recording-summary","category-sales","category-products-inventory-cogs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Address \u2018Attention Required\u2019 Status of Summaries Due to Product Verification Status<\/title>\n<meta name=\"description\" content=\"Learn how to properly refresh summaries to reflect changes and ensure accurate reporting in just a few easy steps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/synder.com\/help\/how-to-refresh-summaries-after-changing-product-verification-status\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Address \u2018Attention Required\u2019 Status of Summaries Due to Product Verification Status\" \/>\n<meta property=\"og:description\" content=\"Learn how to properly refresh summaries to reflect changes and ensure accurate reporting in just a few easy steps.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/synder.com\/help\/how-to-refresh-summaries-after-changing-product-verification-status\/\" \/>\n<meta property=\"og:site_name\" content=\"Synder\" \/>\n<meta property=\"article:published_time\" 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