{"id":23708,"date":"2024-10-17T07:32:56","date_gmt":"2024-10-17T07:32:56","guid":{"rendered":"https:\/\/synder.com\/help\/?p=23708"},"modified":"2026-03-30T16:15:40","modified_gmt":"2026-03-30T16:15:40","slug":"how-to-verify-data-from-your-platforms-in-synder","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/how-to-verify-data-from-your-platforms-in-synder\/","title":{"rendered":"How to verify data from your platforms in Synder"},"content":{"rendered":"\n<p>Synder&#8217;s <strong>Transaction Verification<\/strong> feature helps you ensure that the data imported from your sales platforms perfectly matches the records in Synder. This guide will walk you through the steps to compare your platform data with Synder&#8217;s records, identify discrepancies, and confirm the accuracy of your financial data.<\/p>\n\n\n\n<p style=\"margin-bottom: 5px\"><b>Overview:<\/b><\/p>\n<ol>\n\t<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#1\">Getting Started with Transaction Verification\n<\/a><\/p><\/li>\n\t<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#2\">Preparing your data file\n<\/a><\/p><\/li>\n<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#3\">Creating a new verification\n<\/a><\/p><\/li>\n<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#4\">Understanding verification statuses\n<\/a><\/p><\/li>\n<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#5\">Reviewing verification results<\/a><\/p><\/li>\n<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#6\">Managing transactions<\/a><\/p><\/li>\n<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#7\">Finalizing the verification\n<\/a><\/p><\/li>\n<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#8\">Edge cases and FAQ\n<\/a><\/p><\/li>\n<\/ol>\n\n\n\n<h2 id=\"1\"><strong>Getting Started with Transaction Verification\n<\/strong><\/h2>\n\n\n\n<p>To access the Transaction Verification feature:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"366\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002307-1024x366.png\" alt=\"\" class=\"wp-image-24853\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002307-1024x366.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002307-300x107.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002307-768x275.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002307-1536x550.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002307-2048x733.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002307-1080x386.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002307-60x21.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002307-150x54.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"2\"><strong>Preparing your data file<\/strong><\/h2>\n\n\n\n<p>Before starting a new verification, make sure to download an export file from the integration and format it into a data file based on the provided template.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Steps to prepare the data file:<\/h3>\n\n\n\n<p>1. Export transactions from the integration.<\/p>\n\n\n\n<p>2. Download the Template:<\/p>\n\n\n\n<p>-Start a new verification: on the <strong>Transaction Verification<\/strong> page, click <strong>New Verification.<\/strong><br>-Click on the <strong>Download template<\/strong> within the <strong>Transaction Verification<\/strong> page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"447\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002308-1024x447.png\" alt=\"\" class=\"wp-image-24854\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002308-1024x447.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002308-300x131.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002308-768x335.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002308-1536x670.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002308-2048x893.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002308-1080x471.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002308-60x26.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002308-150x65.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This will download a CSV file with the following columns:<\/p>\n\n\n\n<p>-Transaction ID<br>-Transaction date\/time<br>-Amount<br>-Currency<\/p>\n\n\n\n<p>3. Fill out the template:<\/p>\n\n\n\n<p>-Open the CSV file using any spreadsheet software (e.g., Excel, Google Sheets).<br>-Fill in the template with transaction data exported from your platform.<br>-Ensure that the data corresponds to the period you wish to verify.<\/p>\n\n\n\n<p>4. Save the file:<\/p>\n\n\n\n<p>-Once you&#8217;ve filled in the data, save the file in the CSV format.<\/p>\n\n\n\n<h2 id=\"3\"><strong>Creating a new verification<\/strong><\/h2>\n\n\n\n<p>To create a new verification:<\/p>\n\n\n\n<p>1. Start a new verification: on the <strong>Transaction Verification<\/strong> page, click <strong>New Verification.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"375\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002309-1024x375.png\" alt=\"\" class=\"wp-image-24855\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002309-1024x375.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002309-300x110.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002309-768x282.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002309-1536x563.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002309-2048x751.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002309-1080x396.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002309-60x22.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002309-150x55.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Set the date range: Select the period for which you want to verify data using the date picker.<\/p>\n\n\n\n<p>3. Choose the integration: from the dropdown menu, select the integration you want to compare data against.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"452\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002310-1024x452.png\" alt=\"\" class=\"wp-image-24856\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002310-1024x452.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002310-300x133.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002310-768x339.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002310-1536x678.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002310-2048x905.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002310-1080x477.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002310-60x27.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002310-150x66.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. Upload your data file:<\/p>\n\n\n\n<p>-Click <strong>Browse<\/strong> and select the CSV file you prepared.<br>-Wait for the file to upload.<\/p>\n\n\n\n<p>5. Complete the import: Click on the <strong>Import file<\/strong> to confirm.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"366\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002311-1024x366.png\" alt=\"\" class=\"wp-image-24857\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002311-1024x366.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002311-300x107.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002311-768x274.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002311-1536x549.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002311-2048x732.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002311-1080x386.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002311-60x21.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002311-150x54.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>6. Ready for review: Once the file is uploaded and processed, the status will change to <strong>Ready for review<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"361\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1024x361.png\" alt=\"\" class=\"wp-image-24858\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1024x361.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-300x106.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-768x271.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1536x542.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-2048x722.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1080x381.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-60x21.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-150x53.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"4\"><strong>Understanding verification statuses<\/strong><\/h2>\n\n\n\n<p>Each verification intent has a status indicating its current state:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pending<\/strong>: The file is being imported and processed.<\/li>\n\n\n\n<li><strong>Ready for review<\/strong>: The verification is ready for you to review and take action.<\/li>\n\n\n\n<li><strong>Verified<\/strong>: You\u2019ve confirmed that all data matches and the verification is complete.<\/li>\n\n\n\n<li><strong>Unable to verify<\/strong>: There are discrepancies that couldn&#8217;t be resolved.<\/li>\n\n\n\n<li><strong>File import failed<\/strong>: There was an error importing your file.<\/li>\n<\/ul>\n\n\n\n<p><em>Note: Once a verification is marked as <\/em><strong><em>Verified<\/em><\/strong><em> or <\/em><strong><em>Unable to verify<\/em><\/strong><em>, the status is final and cannot be changed.<\/em><\/p>\n\n\n\n<h2 id=\"5\"><strong>Reviewing verification results<\/strong><\/h2>\n\n\n\n<p>After your verification status is <strong>Ready for review<\/strong>, you can proceed to review the results:<\/p>\n\n\n\n<p>1. On the <strong>Transaction Verification<\/strong> page, locate your verification intent.<\/p>\n\n\n\n<p>2. Click <strong>See Details<\/strong> to open the verification details page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"361\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1-1024x361.png\" alt=\"\" class=\"wp-image-24859\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1-1024x361.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1-300x106.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1-768x271.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1-1536x542.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1-2048x722.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1-1080x381.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1-60x21.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/image_002312-1-150x53.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"6\"><strong>Managing transactions<\/strong><\/h2>\n\n\n\n<p>Transactions are categorized into different tabs based on their match status:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tabs overview:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Not matched<\/strong>: Transactions that couldn&#8217;t be matched by Transaction ID.<\/li>\n\n\n\n<li><strong>Partially matched<\/strong>: Transactions with matching IDs but discrepancies in other details.<\/li>\n\n\n\n<li><strong>Matched automatically<\/strong>: Transactions that were perfectly matched by Synder.<\/li>\n\n\n\n<li><strong>Matched manually<\/strong>: Transactions you&#8217;ve matched manually .<\/li>\n\n\n\n<li><strong>Ignored<\/strong>: Transactions you&#8217;ve chosen to exclude from verification.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Actions you can take:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Match<\/strong>: Manually match selected transactions.<\/li>\n\n\n\n<li><strong>Unmatch<\/strong>: Undo a match, moving transactions back to <strong>Not matched<\/strong>.<\/li>\n\n\n\n<li><strong>Ignore<\/strong>: Exclude transactions from the verification process.<\/li>\n\n\n\n<li><strong>Undo<\/strong>: Move ignored transactions back to their original tab.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Matching transactions<\/h4>\n\n\n\n<p>To manually match transactions:<\/p>\n\n\n\n<p>1. <strong>Select transactions:<\/strong><\/p>\n\n\n\n<p>-In the <strong>Not matched <\/strong>section, select one or more transactions from <strong>In file<\/strong> and <strong>In Synder<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"445\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-9-1024x445.png\" alt=\"\" class=\"wp-image-24641\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-9-1024x445.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-9-300x130.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-9-768x334.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-9-1536x667.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-9-2048x890.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-9-1080x469.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-9-60x26.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-9-150x65.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>-Or in the <strong>Partially matched<\/strong> tab, match the preselected pair.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"451\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-10-1024x451.png\" alt=\"\" class=\"wp-image-24642\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-10-1024x451.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-10-300x132.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-10-768x338.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-10-1536x676.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-10-2048x901.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-10-1080x475.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-10-60x26.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-10-150x66.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Click <strong>Match:<\/strong><\/p>\n\n\n\n<p>-After selecting, click the <strong>Match<\/strong> button.<br>-The matched transactions will move to the <strong>Matched manually<\/strong> tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"415\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-11-1024x415.png\" alt=\"\" class=\"wp-image-24643\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-11-1024x415.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-11-300x122.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-11-768x311.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-11-1536x623.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-11-2048x831.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-11-1080x438.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-11-60x24.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-11-150x61.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong><em>Note<\/em><\/strong><em>: You can manually perform one-to-one, one-to-many, or many-to-many matches. For the best results, it\u2019s recommended to match transactions on a one-to-one basis whenever possible. Use one-to-many or many-to-many matching only when a transaction in the integration export file corresponds to multiple transactions in Synder or vice versa.<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Ignoring transactions<\/h4>\n\n\n\n<p>To ignore transactions:<\/p>\n\n\n\n<p>1. Select transactions: Select the transactions you wish to ignore.<\/p>\n\n\n\n<p>2. Click <strong>Ignore<\/strong>: The selected transactions will move to the <strong>Ignored<\/strong> tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"443\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-12-1024x443.png\" alt=\"\" class=\"wp-image-24644\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-12-1024x443.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-12-300x130.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-12-768x332.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-12-1536x665.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-12-2048x886.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-12-1080x467.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-12-60x26.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-12-150x65.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Unmatching transactions<\/h4>\n\n\n\n<p>To unmatch transactions:<\/p>\n\n\n\n<p>1. Go to the<strong> Matched <\/strong>tab:<br>-Navigate to <strong>Matched automatically<\/strong> or <strong>Matched manually<\/strong> tab.<\/p>\n\n\n\n<p>2. Select transactions:<br>-Select the transactions you want to unmatch.<\/p>\n\n\n\n<p>3. Click <strong>Unmatch<\/strong>:<br>-The transactions will return to the <strong>Not matched<\/strong> or <strong>Partially matched<\/strong> tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"414\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-13-1024x414.png\" alt=\"\" class=\"wp-image-24645\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-13-1024x414.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-13-300x121.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-13-768x311.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-13-1536x621.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-13-2048x828.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-13-1080x437.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-13-60x24.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-13-150x61.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Undoing ignored transactions<\/h4>\n\n\n\n<p>To move ignored transactions back:<\/p>\n\n\n\n<p>1. Go to the<strong> Ignored <\/strong>tab: Select the <strong>Ignored<\/strong> tab.<\/p>\n\n\n\n<p>2. Select transactions: Choose the transactions you wish to restore.<\/p>\n\n\n\n<p>3. Click <strong>Undo<\/strong>: The transactions will move back to their respective tabs.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"417\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-1-1-1024x417.png\" alt=\"\" class=\"wp-image-24649\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-1-1-1024x417.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-1-1-300x122.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-1-1-768x313.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-1-1-1536x625.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-1-1-2048x834.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-1-1-1080x440.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-1-1-60x24.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-1-1-150x61.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"7\"><strong>Finalizing the verification<\/strong><\/h2>\n\n\n\n<p>Once you&#8217;ve reviewed and managed all transactions:<\/p>\n\n\n\n<p>1. Ensure tabs are empty:<\/p>\n\n\n\n<p>-Aim to have no transactions left in the <strong>Not matched<\/strong> and <strong>Partially matched<\/strong> tabs.<\/p>\n\n\n\n<p>2. Mark verification:<\/p>\n\n\n\n<p>-If all data matches, click <strong>Mark as verified<\/strong>.<br>-If there are unresolved discrepancies, click <strong>Mark as Unable to verify<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"516\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-14-2-1024x516.png\" alt=\"\" class=\"wp-image-24650\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-14-2-1024x516.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-14-2-300x151.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-14-2-768x387.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-14-2-1536x774.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-14-2-2048x1032.png 2048w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-14-2-1080x544.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-14-2-60x30.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/10\/Verify-data-14-2-150x76.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong><em>Important<\/em><\/strong><em>: This action is final and can\u2019t be undone.<\/em><\/p>\n\n\n\n<h2 id=\"8\"><strong>Edge cases and FAQ<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What happens if new transactions appear in Synder after verification?<\/h3>\n\n\n\n<p>New transactions**: Any new transactions within the verification period that were added after the verification was initiated won\u2019t be included. To review these, you\u2019ll need to start a new verification.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How are pending or archived transactions handled?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pending transactions: These are treated just like any other transactions \u2014you can choose to match or ignore them.<\/li>\n\n\n\n<li>Archived transactions: These are shown with their latest status and included in the verification process.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What happens if a matched transaction changes in Synder?<\/h3>\n\n\n\n<p>Data changes: The transaction remains in its tab, but the displayed data updates doesn\u2019t update. To reflect the changes, you\u2019ll need to create a new verification.<\/p>\n\n\n\n<p><a href=\"https:\/\/synder.com\/contact\/\"><em>Reach out to the Synder Team<\/em><\/a>&nbsp;via online support chat, phone, or email with any questions you have \u2013 we\u2019re always happy to help you!<\/p>\n\n\n\n<script>\nif (window.convertflow == undefined) {\nvar script = document.createElement('script'); \nscript.async = true;\nscript.src = \"https:\/\/js.convertflow.co\/production\/websites\/11040.js\"; \ndocument.body.appendChild(script); \n};\n<\/script>\n<div class=\"cf-cta-snippet cta74538\" website-id=\"11040\" cta-id=\"74538\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Synder&#8217;s Transaction Verification feature helps you ensure that the data imported from your sales platforms perfectly matches the records in Synder. This guide will walk you through the steps to compare your platform data with Synder&#8217;s records, identify discrepancies, and confirm the accuracy of your financial data. Overview: Getting Started with Transaction Verification Preparing your [&hellip;]<\/p>\n","protected":false},"author":2233,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[391,388],"tags":[],"ppma_author":[338],"class_list":["post-23708","post","type-post","status-publish","format-standard","hentry","category-other","category-advanced-features"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to verify data from your platforms in Synder - Synder<\/title>\n<meta name=\"description\" content=\"Guide to transaction verification: prepare data, manage transactions, understand statuses, finalize results, and explore FAQs and edge 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