{"id":22460,"date":"2024-06-17T12:45:18","date_gmt":"2024-06-17T12:45:18","guid":{"rendered":"https:\/\/synder.com\/help\/?p=22460"},"modified":"2026-03-30T15:44:41","modified_gmt":"2026-03-30T15:44:41","slug":"summary-sync-for-ecommerce-things-you-need-to-know","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/summary-sync-for-ecommerce-things-you-need-to-know\/","title":{"rendered":"Summary Sync for Ecommerce: Things You Need to Know"},"content":{"rendered":"\n<ul class=\"wp-block-advgb-summary advgb-toc alignnone\">\n<li class=\"toc-level-1\"><a href=\"#overview-ecommerce-accounting-challenges-972ed9c7-bc8d-4d76-b575-437738aa9b57\">Overview: E-commerce accounting challenges<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#how-to-connect-platforms-correctly-for-accurate-aggregation-c2dbb022-ec87-494b-b873-fac9bdfc7464\">How to connect platforms correctly for accurate aggregation<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#how-synder-aggregates-ecommerce-data-into-summaries-core-principles-ba71ee38-80e5-4879-bc5f-4d973bad2b26\">How Synder aggregates E-commerce data into summaries: Core principles<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#what-to-expect-on-the-mapping-page-12149f69-89b1-4c50-a3ad-53559f30d8ea\">What to expect on the Mapping page<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#how-to-reconcile-ecommerce-summaries-3680103a-5450-4907-a186-99fc12ffbf67\">How to reconcile E-commerce summaries<\/a><\/li>\n<\/li>\n<li class=\"toc-level-1\"><a href=\"#important-notes-4613218f-f354-403f-8d3b-3e10a890d908\">Important notes<\/a><\/li>\n<li class=\"toc-level-1\"><a href=\"#faq-39848a55-dc77-45ee-90dd-130cc10a7bd4\">FAQ<\/a><\/li>\n<\/ul>\n\n\n\n<p>This guide explains <strong>how<\/strong> <strong>Synder aggregates e-commerce and payment gateway data into summaries<\/strong>, the structure of mapping, and what to expect during reconciliation.<\/p>\n\n\n\n<p>Use this guide to understand:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How multiple platforms work together in Summary Sync.<\/li>\n\n\n\n<li>Why do summaries combine or separate integrations.<\/li>\n\n\n\n<li>How to interpret mapping and standalone gateway summaries.<\/li>\n\n\n\n<li>What do summary statuses mean.<\/li>\n\n\n\n<li>How your import settings affect aggregation.<\/li>\n<\/ul>\n\n\n\n<p>This guide outlines various scenarios demonstrating how Synder processes multichannel data in Summary Sync, using Shopify as the e-commerce platform and Stripe as the payment gateway for illustration. <strong>It focuses on behavior and use cases rather than step-by-step instructions.<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"overview-ecommerce-accounting-challenges-972ed9c7-bc8d-4d76-b575-437738aa9b57\">Overview: E-commerce accounting challenges<\/h2>\n\n\n\n<p>E-commerce businesses typically use:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An e-commerce platform (Shopify, Amazon, WooCommerce, etc.)<br><\/li>\n\n\n\n<li>One or more payment gateways (Stripe, PayPal, Authorize.net, etc.)<br><\/li>\n\n\n\n<li>A connected accounting system<\/li>\n<\/ul>\n\n\n\n<p>Each platform stores different pieces of financial data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>E-commerce platform<\/strong>: Orders, customers, products, taxes, discounts<br><\/li>\n\n\n\n<li><strong>Payment gateways:<\/strong> Payments, fees, payouts, chargebacks<br><\/li>\n<\/ul>\n\n\n\n<p>For accurate accounting, fully capture and reconcile all sales components. Synder aggregates this data into structured summaries, providing better visibility and easier management.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-connect-platforms-correctly-for-accurate-aggregation-c2dbb022-ec87-494b-b873-fac9bdfc7464\"><strong>How to connect platforms correctly for accurate aggregation<\/strong><\/h2>\n\n\n\n<p>For Synder to aggregate ecommerce data properly, <strong>connect<\/strong> <strong>all platforms involved in your money flow<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Selecting integrations during onboarding<\/strong><\/li>\n<\/ul>\n\n\n\n<p>During onboarding, select <strong>every platform involved in processing your sales and payments <\/strong>(<a href=\"https:\/\/synder.com\/help\/how-summary-sync-works\/\">learn more about onboarding steps here<\/a>).<\/p>\n\n\n\n<p>For example, if you sell on Shopify and accept payments via Shopify payments, Stripe, PayPal, and <a href=\"http:\/\/authorize.net\">Authorize.net<\/a>,  connect all of them. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"965\" height=\"1024\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-10-965x1024.png\" alt=\"\" class=\"wp-image-25880\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-10-965x1024.png 965w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-10-283x300.png 283w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-10-768x815.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-10-1080x1146.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-10-57x60.png 57w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-10-141x150.png 141w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-10.png 1352w\" sizes=\"(max-width: 965px) 100vw, 965px\" \/><\/figure>\n\n\n\n<p>You will need to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to each platform<br><strong>or<\/strong><\/li>\n\n\n\n<li>Request access from the account owner.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"747\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-14-1024x747.png\" alt=\"\" class=\"wp-image-25884\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-14-1024x747.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-14-300x219.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-14-768x560.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-14-1536x1120.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-14-1080x788.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-14-60x44.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-14-150x109.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-14.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Choosing the correct import start date<\/strong><\/li>\n<\/ul>\n\n\n\n<p>When connecting integrations, Synder asks you to select a <strong>\u201cFrom\u201d date<\/strong> for data import. This date must match across the E-commerce platform\/s and all related payment gateways.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"839\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-11-1024x839.png\" alt=\"\" class=\"wp-image-25881\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-11-1024x839.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-11-300x246.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-11-768x629.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-11-1080x885.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-11-60x49.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-11-150x123.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-11.png 1360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"example-scenario-on-why-the-consistent-import-date-is-critical-01b7ca99-7263-40a6-ad4b-c8a62272275f\"><strong>Example scenario on why the consistent import date is critical:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Shopify<\/strong> was connected during the onboarding process on <strong>July 1, 2025<\/strong>.<\/li>\n\n\n\n<li><strong>Stripe<\/strong> was connected later with an import start date on<strong> July 5, 2025<\/strong>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>As a result, if Shopify orders between July 1 and 4 were paid via Stripe, they will not be imported. Because of this, you will see discrepancies in your financial reports.&nbsp;<\/p>\n\n\n\n<p>Best practice is to <strong>always select the same import start date for e-commerce platforms and their gateways<\/strong>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-happens-if-a-new-gateway-is-connected-later-8937acf6-a49f-4076-b702-1c48a478935b\"><strong>What happens if a new gateway connect<\/strong>s<strong> later<\/strong><\/h3>\n\n\n\n<p>If you connect a payment gateway after onboarding:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Synder <strong>rechecks<\/strong> previously created summaries.<\/li>\n\n\n\n<li>Some summaries will temporarily change from <strong>Fully fetched<\/strong> to <strong>Pending \/ Fetching<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"79\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-3-1024x79.png\" alt=\"\" class=\"wp-image-25872\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-3-1024x79.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-3-300x23.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-3-768x59.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-3-1536x118.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-3-1080x83.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-3-60x5.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-3-150x12.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-3.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This is an expected behaviour &#8211; Synder needs some time to process and aggregate it in the best way. During this process, Synder is:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reviewing transactions from each platform<\/li>\n\n\n\n<li>Linking gateway data to e-commerce orders.<\/li>\n\n\n\n<li>Checking if transactions from gateway platforms are related to e-commerce sales or stand-alone platform transactions that need to be accounted for separately.<\/li>\n\n\n\n<li>Applying your mapping logic.<\/li>\n\n\n\n<li>Creating journals for each transaction in the background.<\/li>\n<\/ul>\n\n\n\n<p>After completion, summaries will change the status to \u201c<strong>Fully fetched<\/strong>\u201d, indicating that all available data for that period has been aggregated. At this stage, the summaries are ready for review and synchronization.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"274\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-9-1024x274.png\" alt=\"\" class=\"wp-image-25878\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-9-1024x274.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-9-300x80.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-9-768x205.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-9-1536x411.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-9-1080x289.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-9-60x16.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-9-150x40.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-9.png 1593w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-synder-aggregates-ecommerce-data-into-summaries-core-principles-ba71ee38-80e5-4879-bc5f-4d973bad2b26\"><strong>How Synder aggregates E-commerce data into summaries: Core principles<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-ecommerce-orders-and-related-gateway-payments-are-included-under-one-summary-423900e6-9a55-4a87-bf5d-6f72c0c4bad6\">1. <strong>E-commerce orders and related gateway payments are included under one summary<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p>When a payment processor (e.g., Stripe) is used exclusively for Shopify orders, Synder aggregates all transactions processed by both Shopify Payments and Stripe into a single summary.<\/p>\n\n\n\n<p>Follow these steps to check and confirm this behaviour:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Access the \u201c<strong>Summaries list<\/strong>\u201d page from the left-side menu.&nbsp;<\/li>\n\n\n\n<li>Locate a summary from the Shopify integration.<\/li>\n\n\n\n<li>Click on the summary line to open <strong>Summary Preview<\/strong>.<\/li>\n\n\n\n<li>Scroll down and see the \u2018<strong>Linked Transactions<\/strong>\u2019 block containing transactions from all payment gateways linked to Shopify sales.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"273\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-5-1024x273.png\" alt=\"\" class=\"wp-image-25876\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-5-1024x273.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-5-300x80.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-5-768x205.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-5-1080x288.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-5-60x16.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-5-150x40.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-5.png 1432w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-13-1024x510.png\" alt=\"\" class=\"wp-image-25883\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-13-1024x510.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-13-300x149.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-13-768x383.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-13-1536x765.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-13-1080x538.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-13-60x30.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-13-150x75.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-13.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-standalone-gateway-activity-is-separated-377cc4f8-a7b5-442f-808b-fc445e2872b8\">2. <strong>Standalone gateway activity is separated<\/strong><\/h3>\n\n\n\n<p>If Stripe is used for Shopify orders as well as non-Shopify transactions (manual payments, invoices, etc.), Synder creates:<br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>One Shopify summary (with Shopify and Shopify-related Stripe activity)<\/li>\n\n\n\n<li>One Stripe summary (for standalone Stripe transactions)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"262\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-6-1024x262.png\" alt=\"\" class=\"wp-image-25875\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-6-1024x262.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-6-300x77.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-6-768x196.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-6-1080x276.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-6-60x15.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-6-150x38.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-6.png 1444w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This separation ensures that E-commerce revenue is not mixed with other sales and that financial reports remain accurate.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-to-expect-on-the-mapping-page-12149f69-89b1-4c50-a3ad-53559f30d8ea\"><strong>What to expect on the Mapping page<\/strong><\/h2>\n\n\n\n<p>Mapping is an essential part of summary aggregation. It defines the final result of financial data synchronization to your books and ensures accurate reports.<br><br>There are two types of integration views in the Mappings list:<br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>E-commerce integration tab (e.g., Shopify)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>This tab includes all E-commerce platform as well as all related gateway mapping lines. Columns:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Integration<\/strong> \u2192 displays the name of the selected e-commerce platform (e.g., Shopify)<\/li>\n\n\n\n<li><strong>Payment gateway<\/strong> \u2192 indicates the name of the related payment gateway(s), e.g. \u2018Stripe Test\u2019 in the example screenshot below.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-12-1024x577.png\" alt=\"\" class=\"wp-image-25882\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-12-1024x577.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-12-300x169.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-12-768x432.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-12-1536x865.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-12-1080x608.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-12-60x34.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-12-150x84.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-12.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If multiple gateways are used for e-commerce sales, you will see separate mapping lines for each gateway under the e-commerce integration tab.&nbsp;<\/p>\n\n\n\n<p>This allows you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Map Shopify+Stripe differently from Shopify+PayPal.<\/li>\n\n\n\n<li>Control fee and payment allocation by the gateway.<\/li>\n<\/ul>\n\n\n\n<p><strong><em>Note:<\/em><\/strong> Synder identifies \u201cEcommerce vs. Gateway\u201d relations between platforms during data import. If a new gateway starts processing your e-commerce orders, new mapping lines appear automatically.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standalone gateway integration tab (e.g., Stripe)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>This tab appears <strong>only<\/strong> if the gateway processes non-ecommerce transactions. Columns:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Integration<\/strong> \u2192 In this case, Synder will display the payment gateway name (e.g., Stripe).<\/li>\n\n\n\n<li><strong>Payment gateway<\/strong> \u2192 Will display Online sales and manual orders, depending on the specifics of the platform.<\/li>\n<\/ol>\n\n\n\n<p>This helps identify whether the sales data is coming directly from the processor or if it is related to the E-commerce platform sales.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-15-1024x606.png\" alt=\"\" class=\"wp-image-25885\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-15-1024x606.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-15-300x178.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-15-768x455.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-15-1536x909.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-15-1080x639.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-15-60x36.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-15-150x89.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-15.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If a gateway processes only e-commerce-related payments, its standalone tab remains empty.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"408\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-8-1024x408.png\" alt=\"\" class=\"wp-image-25879\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-8-1024x408.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-8-300x120.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-8-768x306.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-8-1536x612.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-8-1080x431.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-8-60x24.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-8-150x60.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-8.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-reconcile-ecommerce-summaries-3680103a-5450-4907-a186-99fc12ffbf67\"><strong>How to reconcile E-commerce summaries<\/strong><\/h2>\n\n\n\n<p>Reconciling your e-commerce summaries is very straightforward with the e-commerce flow.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Use your e-commerce platform\u2019s financial summary report<\/li>\n<\/ol>\n\n\n\n<p>(e.g., <strong>Shopify Finances Summary<\/strong>).<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Check and verify the sales details such as:\n<ul class=\"wp-block-list\">\n<li>Total sales<\/li>\n\n\n\n<li>Gateway breakdown (Finances summary report displays totals split by each payment gateway)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Verify totals against:\n<ul class=\"wp-block-list\">\n<li>Synder Summary Preview<\/li>\n\n\n\n<li>Synced journal entries or invoices<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"709\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-16-1024x709.png\" alt=\"\" class=\"wp-image-25886\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-16-1024x709.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-16-300x208.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-16-768x532.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-16-1536x1064.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-16-1080x748.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-16-60x42.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-16-150x104.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-16.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your Stripe integration is exclusively used for Shopify sales, there will be only one summary for the day\/payout period that encapsulates payments from both platforms.<\/li>\n\n\n\n<li>If Stripe also processes unrelated payments, expect an additional Stripe summary.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"113\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-7-1024x113.png\" alt=\"\" class=\"wp-image-25877\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-7-1024x113.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-7-300x33.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-7-768x85.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-7-1536x170.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-7-1080x119.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-7-60x7.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-7-150x17.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-7.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In instances where Stripe handles various payments from different platforms, refer to the <strong>Stripe balance summary report<\/strong> to compare and reconcile these figures.<br><br><strong><em>Note:<\/em><\/strong> It\u2019s important to <strong>exclude<\/strong> the Stripe payments of E-commerce orders in your Stripe report so the number can be reconciled against Synder\u2019s Stripe summary for the day.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"786\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-17-1024x786.png\" alt=\"\" class=\"wp-image-25887\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-17-1024x786.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-17-300x230.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-17-768x589.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-17-1536x1179.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-17-1080x829.png 1080w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-17-60x46.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-17-150x115.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/image-17.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>For a step-by-step Stripe summary reconciliation guide, please refer to <a href=\"https:\/\/synder.com\/help\/how-to-reconcile-stripe-daily-summary-in-quickbooks-using-stripe-reports\/\">this article<\/a>.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"important-notes-4613218f-f354-403f-8d3b-3e10a890d908\"><strong>Important notes<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In Synder, summaries having <strong>Pending\/Fetching<\/strong> status are expected. This status indicates that Synder is actively fetching and aggregating the data. This process can take <strong>up to 24 hours<\/strong>. Check back in a few hours or the next day to see if the summaries are ready.<br><\/li>\n\n\n\n<li>If an e-commerce payment is processed through a gateway that Synder connects to directly, you must connect both platforms. For example, if a Shopify order is paid via PayPal and PayPal isn\u2019t connected, the order will be missing from the day\u2019s summary.<\/li>\n\n\n\n<li>You may receive a notification, <strong>\u201cThere\u2019s been a problem with the proper forming of some of your E-commerce summaries\u201d. <\/strong>Please <a href=\"https:\/\/synder.com\/help\/summary-sync-what-to-do-if-you-see-a-banner-theres-been-a-problem-with-proper-forming-of-some-of-your-e-commerce-summaries\/\">refer to this guide<\/a> to make sure your summaries are created correctly.<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq-39848a55-dc77-45ee-90dd-130cc10a7bd4\"><strong>FAQ<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Why do my Shopify sales look correct, but my Stripe payout doesn\u2019t reconcile?<\/strong><br><em>This usually means Stripe is processing <\/em><strong><em>both e-commerce and non-ecommerce transactions<\/em><\/strong><em>. Synder separates these into different summaries, so only the ecommerce-related Stripe activity is included in the Shopify summary.<\/em><br><\/li>\n\n\n\n<li><strong>Why do my summaries change from Ready to sync to Fetching status after I connect another payment gateway?<\/strong><br><em>When you connect a new gateway and initiate import, Synder re-evaluates previously created summaries to cross-check if any transaction is related to an E-commerce order. If there are such transactions, Synder will need to rebuild some summaries. During this time, summaries may appear as <\/em><strong><em>Pending\/Fetching<\/em><\/strong><em>.<\/em><br><\/li>\n\n\n\n<li><strong>After connecting another payment gateway, will Synder update already synced summaries?<\/strong><br><em>No, Synder will not make any change to the already synced data. If you need the data within the summary to be adjusted, you need to rollback the summary, rebuild, and sync again. <\/em><em><br><\/em><em><br><\/em><\/li>\n<\/ol>\n\n\n\n<p><a href=\"https:\/\/synder.com\/contact\/\"><em>Reach out to Synder Team<\/em><\/a><strong> <\/strong>via online support chat or email with any questions you have \u2013 we are always happy to help you!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview: E-commerce accounting challenges How to connect platforms correctly for accurate aggregation How Synder aggregates E-commerce data into summaries: Core principles What to expect on the Mapping page How to reconcile E-commerce summaries Important notes FAQ This guide explains how Synder aggregates e-commerce and payment gateway data into summaries, the structure of mapping, and what [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[377,376],"tags":[],"ppma_author":[341],"class_list":["post-22460","post","type-post","status-publish","format-standard","hentry","category-overview","category-transaction-recording-summary"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Summary Sync for Ecommerce: Things You Need to Know -<\/title>\n<meta name=\"description\" content=\"Learn how Synder enhances Ecommerce summary synchronization for accurate and streamlined financial management in an optimized way.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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