{"id":22307,"date":"2024-06-10T14:40:27","date_gmt":"2024-06-10T14:40:27","guid":{"rendered":"https:\/\/synder.com\/help\/?p=22307"},"modified":"2026-03-30T15:44:42","modified_gmt":"2026-03-30T15:44:42","slug":"summary-sync-why-cant-i-see-a-per-payout-summary-in-synder","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/summary-sync-why-cant-i-see-a-per-payout-summary-in-synder\/","title":{"rendered":"Summary Sync: Why Can’t I See a Per-Payout Summary in Synder?"},"content":{"rendered":"\n

When you receive payouts from platforms like Shopify, Synder compiles all transactions from that payout into a single summary when you have Per-Payout sync <\/a>enabled.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Occasionally, on some platforms, payouts might not process as expected. This guide explains what happens in these situations and how to handle them using Synder.<\/p>\n\n\n\n

Overview:<\/h3>\n\n\n\n
  1. What happens when a payout fails<\/a><\/li>
  2. Steps to take in Synder<\/a><\/li><\/ol>\n\n\n\n

    What happens when a payout fails<\/strong><\/h2>\n\n\n\n

    If a payout from platforms like Shopify doesn\u2019t go through, Synder won’t generate a summary for that particular payout.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    The absence of a summary for transactions linked to failed payouts in the connected integration means you won’t find them under the “Summaries” tab.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Steps to take in Synder<\/strong><\/h2>\n\n\n\n

    When a payout fails, an alternative is to enable the Daily Summary<\/strong> feature instead of sticking with the Per-Payout Summary. This adjustment allows Synder to compile all transactions of the day, including those from the failed payouts, into a summary of all transactions for a day.<\/p>\n\n\n\n

    Follow the steps to switch to the Daily Summary setting:<\/p>\n\n\n\n