Adjust settings and enable auto-sync (optional)<\/strong><\/h3>\n\n\n\nIf needed, review or adjust your Summary Sync settings in the Settings section. If needed, update Summary Sync settings in Settings<\/strong>.<\/p>\n\n\n\n\n- In General<\/strong>, select the Synchronization frequency<\/strong> and Summary period<\/strong>.<\/li>\n<\/ul>\n\n\n\n
<\/figure>\n\n\n\n\n- To track Cost of Goods Sold<\/strong>, enable it in the Products and Services<\/strong> tab.
<\/li>\n<\/ul>\n\n\n\nHow to check Summary Sync is working<\/strong><\/h2>\n\n\n\nIn Mapping<\/strong>, confirm:<\/p>\n\n\n\n\n- Synder detected transaction types from imported data.<\/li>\n\n\n\n
- Accounts from your Chart of Accounts are available in the account dropdowns.<\/li>\n<\/ul>\n\n\n\n
After syncing<\/strong>:<\/p>\n\n\n\n\n- Summaries move to the Synced<\/strong> status in Synder.<\/li>\n\n\n\n
- Corresponding documents appear in your accounting platform.<\/li>\n<\/ul>\n\n\n\n
Applying changes to synced summaries<\/strong><\/h2>\n\n\n\nChanges to mapping or summary settings apply only to newly built summaries. To update a summary that was already synced, roll it back, rebuild it, and sync it again.<\/p>\n\n\n\n
\n- In Summaries<\/strong>, select the summary menu (three dots).<\/li>\n\n\n\n
- Select Rollback<\/strong>.<\/li>\n\n\n\n
- Select Rebuild<\/strong>.<\/li>\n\n\n\n
- Sync the summary again.<\/li>\n<\/ul>\n\n\n\n
<\/figure>\n\n\n\nRebuilding recreates the summary using updated mapping and settings.<\/p>\n\n\n\n
Important details to know<\/strong><\/h2>\n\n\n\nThis section highlights key behaviors and limitations of Summary Sync that affect how data is posted, configured, and maintained over time.<\/p>\n\n\n\n
\n- Summary Sync posts one aggregated record per summary period<\/strong>, not individual transactions.<\/li>\n\n\n\n
- Mapping is required<\/strong> before syncing summaries.<\/li>\n\n\n\n
- Synder pricing is based on the subscription plan, not on the sync mode.<\/li>\n\n\n\n
- You can rollback<\/strong>, rebuild<\/strong>, and re-sync<\/strong> summaries as needed.<\/li>\n<\/ul>\n\n\n\n
Common issues<\/strong><\/h1>\n\n\n\nBelow are the most frequent issues users encounter when working with summaries, along with the steps required to resolve them safely.<\/p>\n\n\n\n
Problem: A summary failed to sync.<\/p>\n\n\n\n
If a summary fails to sync:<\/p>\n\n\n\n
\n- Open the summary details.<\/li>\n\n\n\n
- Review the error message in Synder.<\/li>\n\n\n\n
- Check Mapping<\/strong> and confirm all required accounts are selected. A common cause is missing mapping for a newly detected data type.<\/li>\n\n\n\n
- Save mapping changes.<\/li>\n\n\n\n
- Rebuild the summary and sync again.
<\/li>\n<\/ol>\n\n\n\nI need to change a summary that was already synced<\/strong><\/h2>\n\n\n\nTo change a synced summary:<\/p>\n\n\n\n
\n- Roll back the synced summary.<\/li>\n\n\n\n
- Update mapping or settings.<\/li>\n\n\n\n
- Rebuild the summary.<\/li>\n\n\n\n
- Sync the summary again.
<\/li>\n<\/ol>\n\n\n\nFrequently asked questions<\/strong><\/h2>\n\n\n\nWhy don\u2019t I see individual transactions in my accounting platform?<\/strong><\/p>\n\n\n\nSummary Sync posts aggregated summaries, not individual transactions.<\/p>\n\n\n\n
What does the Fetching status mean?<\/strong><\/p>\n\n\n\nFetching means Synder is still importing transactions for that summary period from your connected platforms.<\/p>\n\n\n\n
Can I change the summary period (for example, daily or per payout)?<\/strong><\/p>\n\n\n\nYes. You can choose or change the summary period in the Settings section of your organization.<\/p>\n\n\n\n
<\/p>\n\n\n\n
Reach out to Synder Team<\/em><\/a> <\/strong>via online support chat or email with any questions you have \u2013 we are always happy to help you!<\/p>\n\n\n