{"id":18080,"date":"2022-05-21T04:18:50","date_gmt":"2022-05-21T04:18:50","guid":{"rendered":"https:\/\/synder.com\/help\/?p=18080"},"modified":"2026-03-30T19:20:52","modified_gmt":"2026-03-30T19:20:52","slug":"what-should-i-do-if-the-item-is-inventory-in-the-sales-platform-but-is-synced-as-non-inventory-to-the-accounting-company","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/what-should-i-do-if-the-item-is-inventory-in-the-sales-platform-but-is-synced-as-non-inventory-to-the-accounting-company\/","title":{"rendered":"What Should I Do if the Item Is Inventory in the Sales Platform but Is Synced as Non-inventory to the Accounting Company?"},"content":{"rendered":"\n<p><strong>Cases it may cover:<\/strong> product list is not set up in your accounting company or product names do not match in your sales platform and accounting company.<\/p>\n\n\n\n<p><strong>How to fix it.<\/strong><br>In this guide, we will show you this with the example of QuickBooks Online, but the logic will be the same for other platforms.<\/p>\n\n\n\n<p style=\"margin-bottom: 5px\"><strong>Overview:<\/strong><\/p>\n<ol>\n\t<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#1\">Update already created products<\/a><\/p><\/li>\n\t<li style=\"margin-bottom: 5px\"><p style=\"margin-bottom: 5px\"><a href=\"#2\">Sync new products as inventory parts<\/a><\/p><\/li>\n<\/ol>\n\n\n\n<h2 id=\"1\"><strong>Update already created products<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to your accounting company \u2192 find the product needed \u2192 click on <em>Edit<\/em>;<\/li>\n\n\n\n<li>Change the product type to inventory.;<\/li>\n\n\n\n<li>Rollback and re-sync one transaction to apply inventory products to it and check the result in your accounting company;<\/li>\n\n\n\n<li>If the inventory is updated, <a href=\"https:\/\/synder.com\/help\/rollback-function-in-synder\/\">rollback and re-sync<\/a> transactions with the same product in bulk.\u00a0<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-advgb-images-slider advgb-images-slider-block\"><div class=\"advgb-images-slider\" data-slick=\"{&quot;rtl&quot;: false}\"><div class=\"advgb-image-slider-item\"><img decoding=\"async\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2022\/05\/Inventory-1.png\" class=\"advgb-image-slider-img\" alt=\"Slider image\" style=\"width:100%;height:auto\"\/><div class=\"advgb-image-slider-item-info\" style=\"justify-content:center;align-items:center\"><\/div><\/div><div class=\"advgb-image-slider-item\"><img decoding=\"async\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2022\/05\/Inventory-2.png\" class=\"advgb-image-slider-img\" alt=\"Slider image\" style=\"width:100%;height:auto\"\/><div class=\"advgb-image-slider-item-info\" style=\"justify-content:center;align-items:center\"><\/div><\/div><\/div><\/div>\n\n\n\n<h2 id=\"2\"><strong>Sync new products as inventory parts<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to your Synder company \u2192 click on <em>Settings <\/em>on the left-side menu;<\/li>\n\n\n\n<li>Select Shopify in the <em>Integrations <\/em>dropdown;<\/li>\n\n\n\n<li>Go to the <em>Inventory <\/em>tab \u2192 enable <em>Inventory management<\/em> \u2192 select the <em>Inventory Asset<\/em>, <em>Cost of goods sold<\/em>, and <em>Inventory shrinkage<\/em> accounts \u2192 click on <em>Update <\/em>to save the settings;<\/li>\n\n\n\n<li><a href=\"https:\/\/synder.com\/help\/rollback-function-in-synder\/\">Rollback and re-sync<\/a> transactions to apply inventory products to them<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"444\" src=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/Inventory-3-1024x444.png\" alt=\"\" class=\"wp-image-22428\" srcset=\"https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/Inventory-3-1024x444.png 1024w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/Inventory-3-300x130.png 300w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/Inventory-3-768x333.png 768w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/Inventory-3-1536x666.png 1536w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/Inventory-3-60x26.png 60w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/Inventory-3-150x65.png 150w, https:\/\/synder.com\/help\/wp-content\/uploads\/sites\/2\/2024\/06\/Inventory-3.png 1890w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Note:<\/strong> newly created inventory products will be linked to inventory assets, COGS and Inventory shrinkage accounts you have specified in the Settings.<\/p>\n\n\n\n<p>Meanwhile, if you want to apply different accounts, we recommend you create such products in your accounting software beforehand.<br><strong>If you do not track inventory<\/strong>, you do not need to change any settings, but please note that inventory items will be synced as non-inventory ones.<\/p>\n\n\n\n<p><a href=\"https:\/\/synder.com\/contact\/\"><em>Reach out to the Synder Team<\/em><\/a>&nbsp;via online support chat, phone, or email with any questions you have \u2013 we\u2019re always happy to help you!<\/p>\n\n\n\n<p><em>Learn <a href=\"https:\/\/synder.com\/help\/what-should-i-do-if-a-common-product-is-off-and-items-are-synced-with-a-stripe-product\/\">&#8216;What Should I Do if a Common Product Is off and Items Are Synced With a Stripe Product?&#8217;<\/a><\/em><\/p>\n\n\n\n<script>\nif (window.convertflow == undefined) {\nvar script = document.createElement('script'); \nscript.async = true;\nscript.src = \"https:\/\/js.convertflow.co\/production\/websites\/11040.js\"; \ndocument.body.appendChild(script); \n};\n<\/script>\n<div class=\"cf-cta-snippet cta74541\" website-id=\"11040\" cta-id=\"74541\"><\/div>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cases it may cover: product list is not set up in your accounting company or product names do not match in your sales platform and accounting company. How to fix it.In this guide, we will show you this with the example of QuickBooks Online, but the logic will be the same for other platforms. Overview: [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"categories":[394,367],"tags":[],"ppma_author":[339],"class_list":["post-18080","post","type-post","status-publish","format-standard","hentry","category-sync-error-messages","category-troubleshooting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fixing items syncing as inventory on sales platforms but non-inventory in accounting<\/title>\n<meta name=\"description\" content=\"Encountering an issue where items listed as inventory on your sales platform sync as non-inventory in your accounting system? Read this guide to fix it.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/synder.com\/help\/what-should-i-do-if-the-item-is-inventory-in-the-sales-platform-but-is-synced-as-non-inventory-to-the-accounting-company\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fixing items syncing as inventory on sales platforms but non-inventory in accounting\" \/>\n<meta property=\"og:description\" content=\"Encountering an issue where items listed as inventory on your sales platform sync as non-inventory in your accounting system? 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