{"id":14878,"date":"2020-10-14T08:50:52","date_gmt":"2020-10-14T08:50:52","guid":{"rendered":"https:\/\/synder.com\/help\/?p=14878"},"modified":"2026-03-30T19:53:23","modified_gmt":"2026-03-30T19:53:23","slug":"account-code-is-not-a-valid-code-for-this-document","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/account-code-is-not-a-valid-code-for-this-document\/","title":{"rendered":"Account Code Is Not a Valid Code for This Document"},"content":{"rendered":"\n

Error:<\/strong> Account code ‘x’ is not a valid code for this document.<\/p>\n\n\n\n

What It Means<\/h2>\n\n\n\n

Xero has a set of locked and system account codes, which you cannot archive or delete. You cannot enable payments to system accounts, either, unlike locked ones. There is a small padlock next to their codes in your Chart of Accounts. If you try syncing your transactions into such an account, you get this error.<\/p>\n\n\n\n

Possible Reasons<\/h2>\n\n\n\n

You chose a system or locked account in Synder settings.<\/p>\n\n\n\n

How To Fix It<\/h2>\n\n\n\n

Select a Different Account in Synder Settings:<\/p>\n\n\n\n

  1. Click on the Settings <\/strong>tab on the left-side menu in Synder.<\/li>
  2. Select a different account that the one you used to have in the dropdown menu of the respective tab (Sales, Fees, Application Fees, and Expenses \u2013 for PayPal users).<\/li>
  3. Click Update<\/strong>.<\/li>
  4. Go back to the Platform transactions<\/em> tab and re-sync the failed transactions.<\/li><\/ol>\n\n\n\n

    Reach out to Synder Team<\/em><\/a> via online support chat, phone, or email with any questions you have \u2013 we\u2019re always happy to help you!<\/p>\n\n\n\n