{"id":14868,"date":"2020-10-14T08:36:31","date_gmt":"2020-10-14T08:36:31","guid":{"rendered":"https:\/\/synder.com\/help\/?p=14868"},"modified":"2026-04-09T16:10:20","modified_gmt":"2026-04-09T16:10:20","slug":"payout-synchronization-is-disabled","status":"publish","type":"post","link":"https:\/\/synder.com\/help\/payout-synchronization-is-disabled\/","title":{"rendered":"Payout Synchronization Is Disabled"},"content":{"rendered":"\n

Error: <\/strong>Payout synchronization is disabled. Please follow the link to enable this feature and start syncing payouts<\/p>\n\n\n\n

What It Means<\/h2>\n\n\n\n

Process payouts feature is disabled in Synder settings.<\/p>\n\n\n\n

Possible Reasons<\/h2>\n\n\n\n

You did not enable this feature or disabled it in Synder settings, and Synder is trying to synchronize the Payout* transaction in your QuickBooks\/Xero, which leads to cancellation of the synchronization.
*Payout is a bookkeeping transaction (Transfer) to account for money transfer from your payment processor to your bank account.<\/p>\n\n\n\n

How To Fix It<\/h2>\n\n\n\n

1. Go to Synder Settings <\/em><\/strong>on the left-side menu.
2. Choose the integration for which you have a failed payout.
3. Navigate to the Payouts <\/strong><\/em>tab.
4. Turn Process payouts<\/em> ON.
5. Select your account for payouts, the one your payment platform transfers money to.
6. Press Update<\/strong>.<\/p>\n\n\n\n

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7. Resync the failed transaction.<\/p>\n\n\n\n

Reach out to the Synder Team<\/em><\/a> via online support chat, phone, or email with any questions you have \u2013 we\u2019re always happy to help you!<\/p>\n\n\n\n

Learn the process of Syncing Stripe Payments as Deposits\/Overpayments in Synder<\/a>.<\/em><\/p>\n\n\n\n