{"id":9333,"date":"2022-08-31T08:32:00","date_gmt":"2022-08-31T08:32:00","guid":{"rendered":"https:\/\/synder.com\/blog\/?p=9333"},"modified":"2025-02-07T08:47:06","modified_gmt":"2025-02-07T08:47:06","slug":"syncing-customer-data-to-quickbooks","status":"publish","type":"post","link":"https:\/\/synder.com\/blog\/syncing-customer-data-to-quickbooks\/","title":{"rendered":"Syncing Customer Data to QuickBooks: A Feature Overview"},"content":{"rendered":"\n<p>Learn how synching customer data to QuickBooks can help with business management and tracking your cash flow!<\/p>\n\n\n\n<!--more-->\n<!--noteaser-->\n\n\n\n<p>Businesses may want to have customer data in QuickBooks for many reasons. However, recording customer data in QuickBooks can sometimes be time-consuming and, if done manually, bears a risk of errors and inconsistencies that may later negatively affect the management of transactions and corrupt accounting reports.<\/p>\n\n\n\n<p>The customer data synchronization feature in Synder facilitates customer record keeping in Quickbooks, enabling you to bring accurate and up-to-date customer details from multiple sales channels into Quickbooks.&nbsp;<\/p>\n\n\n\n<p>Here&#8217;s how it works and helps.<\/p>\n\n\n\n<h2 id=\"why-do-you-need-to-have-customer-data-in-quickbooks\" class=\"wp-block-heading\">Why do you need to have customer data in QuickBooks?<\/h2>\n\n\n\n<p>Having customer data in accounting may not be necessary for every business. However, if the character of your business requires invoicing your customers regularly, tracking sales by customers, understanding how much this or that customer owes you, or having billable expenses (and thus, the need to track them by customer), you might want to have customer details recorded in QuickBooks. It makes customer tracking and invoicing way more accurate, convenient, and faster (which is no less important).<\/p>\n\n\n\n<h2 id=\"how-to-record-customer-data-in-quickbooks\" class=\"wp-block-heading\">How to record customer data in QuickBooks?<\/h2>\n\n\n\n<p>QuickBooks allows you to both create customer detailed profiles within the system and import customer data from external sources. Let\u2019s take a look at how you can do it using both options.<\/p>\n\n\n\n<h3 id=\"add-new-customers-in-quickbooks-manually\" class=\"wp-block-heading\">Add new customers in QuickBooks manually<\/h3>\n\n\n\n<p>If your business deals with a relatively small number of customers, like up to ten, this option will help you create highly detailed customer profiles and later on, manage and update them, track your transactions and revenue by customers in QuickBooks, and more. The workflow is simple.<br><br>To add the first customer in QuickBooks, you need to go to your <em>Dashboard<\/em>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Choose the <em>Sales<\/em> section and click on <em>Customers<\/em>;<\/li>\n\n\n\n<li>In the upper-right corner, click <em>Add customer manually<\/em>;<\/li>\n\n\n\n<li>Enter your customer&#8217;s details in the pop-up window that appears;<\/li>\n\n\n\n<li>Click <em>Save<\/em>.<\/li>\n<\/ol>\n\n\n\n<p>To add more customers to your customer list:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Get back to <em>Customers<\/em>;<\/li>\n\n\n\n<li>Click <em>New customer<\/em> in the upper-right corner;<\/li>\n\n\n\n<li>Fill in the customer\u2019s details;<\/li>\n\n\n\n<li>Click <em>Save<\/em>.<\/li>\n<\/ol>\n\n\n\n<p>That\u2019s it. Now you can find and add your customers in QuickBooks.<\/p>\n\n\n\n<h3 id=\"import-customers-to-quickbooks-from-spreadsheets\" class=\"wp-block-heading\">Import customers to QuickBooks from spreadsheets<\/h3>\n\n\n\n<p>However, if you have more customers than ten or, let\u2019s say, twenty, adding them manually might take too much time, and sooner or later, you might make a mistake, such as misspelling a name, for instance. A better option would be to import your customers from an Excel spreadsheet or a CSV file (especially if you already have this file at your hand). Basically, most of the sales platforms and payment processing systems allow for downloading your customer data as an Excel\/CSV file, so it shouldn\u2019t be a problem to have this data prepared for import.<\/p>\n\n\n\n<p>To import your customer list to QuickBooks, go to the Dashboard:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select the<em> Customers<\/em> section;<\/li>\n\n\n\n<li>In the dropdown next to <em>New customer<\/em>, pick up <em>Import customers<\/em>;<\/li>\n\n\n\n<li>Click on the <em>Browse<\/em> button;<\/li>\n\n\n\n<li>Go through the upload steps, then click <em>Next<\/em>;<\/li>\n\n\n\n<li>Map the fields in your file to match those in QuickBooks, then click <em>Next<\/em>;<\/li>\n\n\n\n<li>Select the customers you want to import and click <em>Import<\/em>.<\/li>\n<\/ol>\n\n\n\n<h3 id=\"record-customers-to-quickbooks-automatically\" class=\"wp-block-heading\">Record customers to QuickBooks automatically<\/h3>\n\n\n\n<p>Both options described above can work for you. However, <a href=\"https:\/\/synder.com\/industry\/syndersync\/\" target=\"_blank\" rel=\"noreferrer noopener\">automated customer data import<\/a> can be a faster and more accurate way, as it eliminates manual entry and removes intermediaries in the form of uploading and then downloading Excel\/CSV files. QuickBooks allows for direct integration with several e-commerce and payment platforms, as well as third-party import solutions.<\/p>\n\n\n\n<p>As everything else, this has its pros and cons. We\u2019ve already outlined the biggest pros. As for the cons, having different solutions for data import may require you to maintain multiple subscriptions. Due to this fact, there can be duplicate data coming from different sources, which can result in creating more than one profile for the same customer, and customer data can be fetched in different formats, etc.<\/p>\n\n\n\n<h2 id=\"how-to-synchronize-customer-data-to-quickbooks-using-synder\" class=\"wp-block-heading\">How to synchronize customer data to QuickBooks using Synder<\/h2>\n\n\n\n<p>No matter how many customers you have and how many platforms you use, Synder will help you bring them to your QuickBooks automatically with only a little effort during the initial setup. Then you won&#8217;t have to get back to it &#8211; the software will keep doing it automatically according to the settings. (cool, right?).<\/p>\n\n\n\n<p>The biggest pro of using Synder is that it allows you to connect multiple payment and e-commerce platforms to your accounting, and all the data is recorded in the same format. Moreover, it\u2019ll be protected from duplicating, as Synder detects duplicate records and doesn\u2019t let them in, keeping your books clean.<\/p>\n\n\n\n<h3 id=\"how-does-it-work\" class=\"wp-block-heading\">How does it work?<\/h3>\n\n\n\n<p>Customer data synchronization is enabled by default in the standard settings. It means that Synder will fetch customer details with every transaction from every sales channel you connect, and record them in QuickBooks. There are two basic scenarios.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If a customer already exists in QuickBooks, Synder will recognize it and apply a transaction, as it occurs, to this customer.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If a customer doesn\u2019t exist, Synder will automatically create a new customer in QuickBooks, using customer details it fetches from a payment processor or an e-commerce platform.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"how-to-enable-disable-customer-data-synchronization-in-synder\" class=\"wp-block-heading\">How to enable\/disable customer data synchronization in Synder<\/h3>\n\n\n\n<p>As mentioned above, the feature is enabled by default during the initial setup. However, you can change your settings later. To do so, log-in to Synder, and go to the Dashboard:<\/p>\n\n\n\n<p>1. Choose your <em>Organization<\/em> (if needed) and click <em>Settings<\/em> in the general menu on your left;<\/p>\n\n\n\n<p>2. In the <em>Integrations<\/em> section, select the platform you want to change your settings for;<\/p>\n\n\n\n<p>3. Click <em>Configure<\/em>;<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"980\" height=\"884\" src=\"https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-configuration.jpg\" alt=\"Customer data quickbooks Synder Sync: Stripe configuration\" class=\"wp-image-9334\" srcset=\"https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-configuration.jpg 980w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-configuration-380x343.jpg 380w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-configuration-800x722.jpg 800w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-configuration-300x271.jpg 300w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-configuration-768x693.jpg 768w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>4. Under the Default tab, pick the <em>Sales<\/em> setting;<\/p>\n\n\n\n<p>There, you\u2019ll find a number of settings you might want to change, such as your bank account, enabling QuickBooks doc numbers, and more.<\/p>\n\n\n\n<p>5. Turn the <em>Apply generic customer<\/em> OFF to make Synder synchronize customer data to QuickBooks (it\u2019s number 3 on the picture below);<\/p>\n\n\n\n<p>6. Or turn it ON if you don\u2019t need customer details in QuickBooks. This way, Synder will create generic customers for your transactions (they\u2019ll be reflected as Stripe customer, or Shopify customer, with no additional details).<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"262\" src=\"https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-sales-management-1024x262.jpg\" alt=\"Customer data quickbooks, Synder Sync: Stripe sales management\" class=\"wp-image-9335\" srcset=\"https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-sales-management-1024x262.jpg 1024w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-sales-management-380x97.jpg 380w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-sales-management-800x205.jpg 800w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-sales-management-1160x297.jpg 1160w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-sales-management-768x197.jpg 768w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2022\/09\/synder-sync-stripe-sales-management.jpg 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>That\u2019s it, you\u2019re done!<\/p>\n\n\n\n<p>For more information about various Synder products and features, and how they can help you manage your business, feel free to <a href=\"https:\/\/go.synder.com\/auth#\/?product=SYNC\">try a free trial<\/a> or <a rel=\"noreferrer noopener\" href=\"https:\/\/synder.com\/demo\/?from=blog\" target=\"_blank\">book a live demo<\/a> with our magical Customer Success team.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"Learn how synching customer data to QuickBooks can help with business management and tracking your cash flow!\n","protected":false},"author":9,"featured_media":21221,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":""},"categories":[43,45,70],"tags":[255,254,57],"ppma_author":[387],"class_list":{"0":"post-9333","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-accounting","8":"category-business-management","9":"category-ecommerce","10":"tag-business-owner","11":"tag-cpa","12":"tag-quickbooks","13":"cs-entry","14":"cs-video-wrap"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Syncing Customer Data 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