{"id":6405,"date":"2022-07-14T00:03:00","date_gmt":"2022-07-14T00:03:00","guid":{"rendered":"https:\/\/synder.com\/blog\/?p=6405"},"modified":"2025-06-09T08:50:38","modified_gmt":"2025-06-09T08:50:38","slug":"accounting-practices-for-ebay-managed-payments","status":"publish","type":"post","link":"https:\/\/synder.com\/blog\/accounting-practices-for-ebay-managed-payments\/","title":{"rendered":"eBay Managed Payments: How to Manage It and What&#8217;s New With the Fees"},"content":{"rendered":"\n<p><em>Let\u2019s figure out what eBay Managed Payments service means for e-commerce sellers and whether it\u2019s possible to avoid it.<\/em><\/p>\n\n\n\n<!--more-->\n<!--noteaser-->\n\n\n\n<p>Since eBay&#8217;s migration to their own card processing and consolidated payment service is continuing progressively, eBay Managed Payments has become a hot topic for discussion among the sellers community.&nbsp;<\/p>\n\n\n\n<p>What does this transfer to managed payments mean for their sales rates and business flow? Will it affect the payment operations or fees and, if so, how? <a href=\"https:\/\/synder.com\/industry\/syndersync\/\">How to track all the orders accurately? <\/a>What are the advantages and disadvantages of payments managed by eBay?&nbsp;<\/p>\n\n\n\n<p>And most importantly, why aren\u2019t the majority of sellers on Twitter and Reddit satisfied with the new eBay Managed Payments changes even though eBay itself is highly positive about this innovation?<\/p>\n\n\n\n<p>There are multiple questions from eBay sellers starting with \u201c<em>How<\/em>\u201d and ending with \u201c<em>Why<\/em>\u201d when trying to find the best way to maintain customers, provide the best service and more with the new eBay Managed Payments.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p style=\"margin-bottom: 5px\"><h2 id=\"contents\"><b>Contents:<\/b><\/h2><\/p>\n\t<p style=\"margin-bottom: 5px\">1. <a href=\"#1\">What is the eBay Managed Payments system?<\/a><\/p>\n<ul style=\"margin-bottom: 5px\">\n\t<li><a href=\"#2\">How does eBay Managed Payments work?<\/a><\/li>\n<\/ul>\n\t<p style=\"margin-bottom: 5px\">2. <a href=\"#3\">How to set up Managed Payments account on eBay<\/a><\/p>\n<ul style=\"margin-bottom: 5px\">\n\t<li><a href=\"#4\">eBay Managed Payments registration and verification<\/a><\/li>\n\t<li><a href=\"#5\">eBay Managed Payments: accepted payment methods<\/a><\/li>\n<\/ul>\n\t<p style=\"margin-bottom: 5px\">3. <a href=\"#6\">How payouts work for Managed Payments sellers<\/a><\/p>\n<ul style=\"margin-bottom: 5px\">\n\t<li><a href=\"#7\">eBay Managed Payments: shipping<\/a><\/li>\n<\/ul>\n\t<p style=\"margin-bottom: 5px\">4. <a href=\"#8\">eBay Managed Payments fees: how much to pay?<\/a><\/p>\n\t<p style=\"margin-bottom: 5px\">5. <a href=\"#9\">How to refund a buyer: eBay Managed Payments<\/a><\/p>\n\t<p style=\"margin-bottom: 5px\">6. <a href=\"#10\">eBay Managed Payments tip: automation<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"1\"><span id=\"what-is-the-ebay-managed-payments-system\"><strong>What is the eBay Managed Payments system?<\/strong><\/span><\/h2>\n\n\n\n<p>With the eBay Managed Payments possibilities, online store owners can sell and get paid in <strong>one place<\/strong> without any third-party interruption and transfer payouts directly to their physical bank accounts. Simply put, eBay Managed Payments handles the end-to-end payment process.<\/p>\n\n\n\n<p>eBay asked users to connect their eBay seller accounts with a Payoneer platform, which is now used as a PayPal alternative for managing payments.&nbsp;<\/p>\n\n\n\n<p>For those who are stumped and have never heard about such a platform, <a href=\"https:\/\/www.payoneer.com\/uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Payoneer<\/a> is a leading international payment platform. The partnership between eBay and Payoneer has the potential to keep track of eBay transactions, simplify the selling process and manage your finances more flexibly.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2\"><span id=\"how-does-ebay-managed-payments-work\"><strong>How does eBay Managed Payments work?<\/strong><\/span><\/h3>\n\n\n\n<p>The process includes three steps:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The buyers pay for the purchase from your listings.\u00a0<\/li>\n\n\n\n<li>eBay manages the payment transaction.<\/li>\n\n\n\n<li>You (a business seller) receive the payouts (to your checking account without transferring funds between accounts or to your checking account via Payoneer account).<\/li>\n<\/ol>\n\n\n\n<p>Managed Payments eBay also points out its <strong>security measures <\/strong>to preclude any data safety concerns. All shared information will be used only in terms of the <a href=\"https:\/\/ocsnext.ebay.com\/ocs\/home\" target=\"_blank\" rel=\"noreferrer noopener\">User Agreement<\/a>, the <a href=\"https:\/\/pages.ebay.com\/payment\/2.0\/terms.html\" target=\"_blank\" rel=\"noreferrer noopener\">Payments Terms of Use<\/a>, and the <a href=\"https:\/\/ocsnext.ebay.com\/ocs\/home\" target=\"_blank\" rel=\"noreferrer noopener\">User Privacy Notice<\/a>.&nbsp;<\/p>\n\n\n\n<p>There are lots of reservations about whether this switch is for better or for worse. But the sure thing is, you need to be prepared, so let\u2019s consider the steps of connecting your eBay and Payoneer accounts and look at how this collaboration truly works.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3\"><span id=\"how-to-set-up-managed-payments-account-on-ebay\"><strong>How to set up Managed Payments account on eBay<\/strong><\/span><\/h2>\n\n\n\n<p>Let me tell you more about the Payoneer platform, how it works and what documents you need for stress-free verification.&nbsp;<\/p>\n\n\n\n<p>As it was mentioned before, Payoneer is a payment platform that provides you with a choice of bank accounts to which you can link your actual bank account and take your money from directly. At this step, you have <strong>three options<\/strong> of where you can transfer the funds:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>to a Payoneer account<\/li>\n\n\n\n<li>to a bank account<\/li>\n\n\n\n<li>use a batch payment to multiple bank accounts<\/li>\n<\/ol>\n\n\n\n<p>\ud83d\udccc<em> Note:<\/em> You need to verify your account to use it further with your eBay store.&nbsp;<\/p>\n\n\n\n<p>The good news is that it\u2019s a one-time process. After that, you can manage as many eBay stores as you want.&nbsp;<\/p>\n\n\n\n<p>The process is, in fact, pretty simple. <a href=\"https:\/\/www.payoneer.com\/solutions\/marketplaces-networks\/ebay-payout\/\" target=\"_blank\" rel=\"noreferrer noopener\">Payoneer<\/a> gives you two options: either <strong>open a new Payoneer account<\/strong> to connect it with your eBay profile or <strong>log in through the existing one<\/strong>.<\/p>\n\n\n\n<p>The following steps don\u2019t look complicated either: connect your account, sync eBay and Payoneer profiles, add your card, and submit.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/gOpccJoFfCVyTlHe4tXoy2ED_swaHOIT_ta2VumT97zvTZyNU-5E1MVsnA0fhWK9h81dCxZkRTi6qCEvBTKenNv2Vy1xVsCw5SYZu5LM9FLRCr9Tn9Z8Lotgw7TCscReLRI1cMxS-sk3OcBa9Q\" alt=\"how to set up Managed Payments account on eBay\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4\"><span id=\"ebay-managed-payments-registration-and-verification\"><strong>eBay Managed Payments registration and verification<\/strong><\/span><\/h3>\n\n\n\n<p>As you need verification for your profile, here are the lists of the essential documents. Forewarned is forearmed, right?<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe src=\"https:\/\/www.youtube.com\/embed\/1K8ocOK8qeo\" referrerpolicy=\"strict-origin-when-cross-origin\" title=\"How to Verify Your Details | eBay Payments Quick Tips\" width=\"1200\" height=\"675\" style=\"max-width: 100%; max-height: 284px;\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>If you receive the payouts to your checking account, you\u2019ll need to verify:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your identity<\/li>\n\n\n\n<li>checking account details<\/li>\n\n\n\n<li>company (if applicable)<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udccc<em> Note:<\/em> you can link your checking account during the registration process.<\/p>\n\n\n\n<p>If you receive the payouts via a Payoneer account, you\u2019ll need to verify:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>information about you<\/li>\n\n\n\n<li>information about your business<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udccc<em> Note:<\/em> eBay will direct you to link an existing Payoneer account or create a new one. Make sure that the information in your Payoneer account matches the information in your eBay account.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5\"><span id=\"ebay-managed-payments-accepted-payment-methods\"><strong>eBay Managed Payments: accepted payment methods<\/strong><\/span><\/h3>\n\n\n\n<p>After creating your account you have to manage the preferred payment method for eBay Managed Payments (credit or debit card). eBay uses it as a backup in case you have outstanding eBay Managed Payments fees or other selling costs\/fees.&nbsp;<\/p>\n\n\n\n<p>Payments managed by eBay accept:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visa<\/li>\n\n\n\n<li>Mastercard<\/li>\n\n\n\n<li>American Express<\/li>\n\n\n\n<li>PayPal<\/li>\n\n\n\n<li>Apple Pay (only through the eBay app and mobile website)<\/li>\n\n\n\n<li>Google Pay (through the eBay app, mobile website and desktop)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6\"><span id=\"how-payouts-work-for-managed-payments-seller\"><strong>How payouts work for Managed Payments seller<\/strong><\/span><\/h2>\n\n\n\n<p>Note that you\u2019ll receive your payouts in US dollars no matter which payment method a buyer chooses to pay with.&nbsp;<\/p>\n\n\n\n<p>The funds from your sales are available within 2 business days after confirming the payment.&nbsp;<\/p>\n\n\n\n<p>\ud83d\udccc<em> Note:<\/em> you can choose to receive the funds from eBay Managed Payments daily or weekly.<\/p>\n\n\n\n<p>In case you see that a hold has been placed on your payment, there may be a delay in your payout. You can check the details about your payouts in the <em>Seller Hub<\/em> \u2192 <em>Payments tab<\/em>.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7\"><span id=\"ebay-managed-payments-shipping\"><strong>eBay Managed Payments: shipping<\/strong><\/span><\/h3>\n\n\n\n<p>Once the buyers pay for an order, you receive a message from eBay and that\u2019s when you need to manage the shipment.&nbsp;<\/p>\n\n\n\n<p>You can keep track of the orders that are awaiting shipment in the <em>Seller Hub<\/em> \u2192 <em>Manage Orders<\/em>.&nbsp;<\/p>\n\n\n\n<p>\ud83d\udccc<em> Note:<\/em> even with payments managed by eBay, you\u2019re still able to use a third-party shipping platform or take advantage of eBay Global Shipping Program for the products from your listings.&nbsp;<\/p>\n\n\n\n<p><em>Learn more about eBay Global Shipping Program in <\/em><a href=\"https:\/\/synder.com\/blog\/ebay-global-shipping-program\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>our blog post<\/em><\/a><em>.&nbsp;<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"8\"><span id=\"ebay-managed-payments-fees-how-much-to-pay\"><strong>eBay Managed Payments fees: how much to pay?<\/strong><\/span><\/h2>\n\n\n\n<p>Being an e-commerce seller means being ready for all variations of transaction fees. But as eBay changed its payment platform, these fees underwent some alterations as well.&nbsp;<\/p>\n\n\n\n<p>Sellers have to pay an updated <strong>Final value fees<\/strong>. It consists of a category-based % of the total amount of the sale plus a $0.30 fixed fee per order. The % for most categories is 12.9% of the sale price or lower.<\/p>\n\n\n\n<p>According to recent eBay news, starting from March 1, 2022, <em>Final value fees<\/em> for store sellers increased by 0.3% in most categories. So did the optional <em>Subtitle listing upgrade fees<\/em> \u2013 it increased by $0.50.<\/p>\n\n\n\n<p>Your selling fees and other costs are automatically deducted from the funds awaiting payout.&nbsp;<\/p>\n\n\n\n<p><em>You can learn more details about eBay fees <\/em><a href=\"https:\/\/synder.com\/blog\/5-ebay-seller-fees-when-selling-online\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>here<\/em><\/a><em>.&nbsp;<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"9\"><span id=\"how-to-refund-a-buyer-ebay-managed-payments\"><strong>How to refund a buyer: eBay Managed Payments<\/strong><\/span><\/h2>\n\n\n\n<p>You can issue full or partial refunds to your customers up to <strong>90 days after<\/strong> the original transaction. It\u2019s a four-step process:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <em>My eBay Sold tab<\/em> \u2192 <em>Send Refund.<\/em><\/li>\n\n\n\n<li>Select a reason.<\/li>\n\n\n\n<li>Enter the refund amount at the item or order level.<\/li>\n\n\n\n<li>Confirm and send the refund.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"10\"><span id=\"ebay-managed-payments-tip-automation\"><strong>eBay Managed Payments tip: automation<\/strong><\/span><\/h2>\n\n\n\n<p>The option of transferring your funds directly to your bank account seems lovely, but how about <a href=\"https:\/\/synder.com\/integrations\/ebay-accounting\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>connecting your eBay profile<\/em><\/a><em> and any platform you like with your accounting platform<\/em> to speed up the accounting process?<\/p>\n\n\n\n<p>With<a href=\"https:\/\/synder.com\/industry\/ecommerce\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Synder<\/a>, you\u2019ll get the opportunity to manage all your funds (including fees) and sales with detailed reports. Let\u2019s look at how it works and what benefits it has:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Reconciliation.<\/strong> If your accounting platform is Synder Accounting, <a href=\"https:\/\/synder.com\/integrations\/quickbooks\/ebay\/\" target=\"_blank\" rel=\"noreferrer noopener\">Quickbooks<\/a> or <a href=\"https:\/\/synder.com\/integrations\/xero\/ebay\/\" target=\"_blank\" rel=\"noreferrer noopener\">Xero<\/a>, well, I have some wonderful news! With Synder, you can easily <em>reconcile your sales.<\/em> All you need is to synchronize the completed transaction, and it\u2019ll be added into the clearing account, where it\u2019ll stay till you reconcile it to confirm that all the details are correct. Then this transaction will automatically be transferred to your accounting platform, and the balance of the clearing account will equal zero.<\/li>\n<\/ol>\n\n\n\n<p><em>Learn more about the <\/em><a href=\"http:\/\/synder.com\/blog\/what-is-a-clearing-account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>clearing accounts<\/em><\/a><em>.&nbsp;<\/em><\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Multi-currency.<\/strong> Accepting payments in multiple currencies may become a burden for eBay sellers because of the exchange rate differences. It\u2019s also trickier to predict how much profit you can gain from sales because of it. Synder has a unique feature to facilitate your workflow with <a href=\"https:\/\/synder.com\/help\/synchronize-transactions-in-multiple-currencies-to-xero\/\" target=\"_blank\" rel=\"noreferrer noopener\">multi-currencies<\/a>. It\u2019ll convey accurate conversion rate calculations so that you won\u2019t be on the losing end.\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Reporting.<\/strong> Reporting shows you the total sum of your sales and expenses (including fees) during a particular time and allows you to keep track of your sales to react immediately if an error occurs. With Synder <a href=\"https:\/\/synder.com\/help\/reporting-feature\/\" target=\"_blank\" rel=\"noreferrer noopener\">reporting feature<\/a>, you won\u2019t miss a dollar and will keep track of each additional expense you\u2019ve made.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 id=\"bottom-line-how-to-avoid-ebay-managed-payments\" class=\"wp-block-heading\">Bottom line: how to avoid eBay Managed Payments<\/h2>\n\n\n\n<p>Unfortunately, eBay doesn\u2019t allow its sellers to opt out of Managed Payments. If you don&#8217;t provide the needed information for <a href=\"https:\/\/pages.ebay.com\/ebay-is-managing-payments\/\" target=\"_blank\" rel=\"noreferrer noopener\">eBay Managed Payments<\/a>, you\u2019ll lose the ability to list the items to your eBay store and receive payments.<\/p>\n\n\n\n<p>Global change doesn\u2019t always mean that from now on your business will go down. It just shows that a user, an e-commerce seller, in this case, needs to adapt and <a href=\"https:\/\/synder.com\/blog\/accounting-basics-for-small-business-owners\/\" target=\"_blank\" rel=\"noreferrer noopener\">find loopholes<\/a> to simplify the new workflow with a platform.&nbsp;<\/p>\n\n\n\n<p>You have the desire to continue running your eBay store successfully and grow your business further and we have a tool that\u2019ll help you. It grants not only the reliability and sustainability of the workflow but also confidence in future development.<\/p>\n\n\n\n<p>If you want to manage your work with the eBay Managed Payments and the accounting platform via Synder, <a rel=\"noreferrer noopener\" href=\"https:\/\/synder.com\/demo\/\" target=\"_blank\">schedule a Demo<\/a> (held every week) and <a href=\"https:\/\/go.synder.com\/auth#\/signup?product=SYNC?from=blog\" target=\"_blank\" rel=\"noreferrer noopener\">try out Synder yourself<\/a>. Have a question? Our Support Team is available 24\/7 to answer you!&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<script>\nif (window.convertflow == undefined) {\nvar script = document.createElement('script'); \nscript.async = true;\nscript.src = \"https:\/\/js.convertflow.co\/production\/websites\/11040.js\"; \ndocument.body.appendChild(script); \n};\n<\/script>\n<div class=\"cf-cta-snippet cta80843\" data-website-id=\"11040\" data-cta-id=\"80843\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"Let\u2019s figure out what eBay Managed Payments service means for e-commerce sellers and whether it\u2019s possible to avoid&hellip;\n","protected":false},"author":88,"featured_media":18192,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":""},"categories":[45,70],"tags":[255,243],"ppma_author":[389],"class_list":{"0":"post-6405","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business-management","8":"category-ecommerce","9":"tag-business-owner","10":"tag-ebay","11":"cs-entry","12":"cs-video-wrap"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - 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