{"id":28615,"date":"2025-01-03T14:46:02","date_gmt":"2025-01-03T14:46:02","guid":{"rendered":"https:\/\/synder.com\/blog\/?p=28615"},"modified":"2025-01-03T14:46:03","modified_gmt":"2025-01-03T14:46:03","slug":"bench-accounting-shutdown","status":"publish","type":"post","link":"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/","title":{"rendered":"Bench Accounting Shutdown: A Plot Twist No One Saw Coming"},"content":{"rendered":"\n<p>The end of 2024 dropped a bombshell on the bookkeeping world: Bench Accounting, North America\u2019s \u201clargest bookkeeping service for small businesses,\u201d suddenly shut down. With Emloyer.com swooping in for an unexpected acquisition, businesses are left scrambling for answers\u2014and alternatives\u2014just as the tax clock ticks louder.<\/p>\n\n\n\n<p>If you\u2019ve spent your holiday downtime googling \u201cBench Accounting, seriously?\u201d you\u2019re not alone. This article dives into the turmoil with a focus on what SaaS and retail businesses need to know moving forward. Buckle up for insights, advice, and a fresh perspective on navigating the chaos.<\/p>\n\n\n\n<p>It might not be the New Year\u2019s cheer we planned to kick off with, but hey, sometimes the plot writes itself.&nbsp;<\/p>\n\n\n\n<p><em>Let\u2019s unpack the drama.<\/em><\/p>\n\n\n\n<h2 id=\"in-the-previous-episodes-of-the-accounting-drama-what-you-might-have-missed\" class=\"wp-block-heading\"><strong>In the previous episodes of the accounting drama: What you might have missed<\/strong><\/h2>\n\n\n\n<p>If the holiday festivities had you too distracted to keep up, here\u2019s the recap of what went down (and is still unfolding) in the accounting world.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<br>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile has-white-background-color has-background cnvs-block-core-media-text-1733480824920\" style=\"grid-template-columns:25% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"238\" src=\"https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/Bench_Corporate_Logo.svg-1-1024x238.png\" alt=\"Bench Accounting logo\" class=\"wp-image-28616 size-full\" srcset=\"https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/Bench_Corporate_Logo.svg-1-1024x238.png 1024w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/Bench_Corporate_Logo.svg-1-768x179.png 768w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/Bench_Corporate_Logo.svg-1-1536x357.png 1536w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/Bench_Corporate_Logo.svg-1-2048x476.png 2048w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/Bench_Corporate_Logo.svg-1-380x88.png 380w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/Bench_Corporate_Logo.svg-1-800x186.png 800w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/Bench_Corporate_Logo.svg-1-1160x270.png 1160w, https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/Bench_Corporate_Logo.svg-1.png 2560w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>Bench Accounting was a VC-based bookkeeping service tailored to small businesses, offering subscription-based financial management solutions. Founded in 2012, it grew to become a popular choice for entrepreneurs seeking affordable, reliable bookkeeping services before its abrupt closure in December 2024.<\/p>\n<\/div><\/div>\n\n\n\n<br>\n\n\n\n<p><\/p>\n\n\n\n<p>On December 27th\u2014just two days after Christmas\u2014Bench delivered a shocking twist: an abrupt shutdown, <strong>leaving over 12,000 U.S. businesses in the lurch<\/strong> without access to essential accounting and tax documents. The plot thickened two days later with whispers of a potential buyer, only for a surprise acquisition announcement to hit on December 30th\u2014an announcement that mysteriously disappeared just two hours later.<\/p>\n\n\n\n<p>Fast-forward through the chaos (<em>or, if you want the juicy details, <\/em><a href=\"https:\/\/www.reddit.com\/search\/?q=bench+accounting&amp;cId=6658bea9-a9a9-4059-b43b-1fed01ceaaa2&amp;iId=5f94d626-7c71-4f82-a29f-b53ab9fb77a6\" target=\"_blank\" rel=\"noreferrer noopener\"><em>head to Reddit<\/em><\/a>), and we\u2019re now in a new chapter. Bench\u2019s website is back online, sporting big news: it\u2019s now part of Employer.com, a San Francisco-based HR tech company specializing in payroll and onboarding.<\/p>\n\n\n\n<p>According to what Employer.com\u2019s Chief Marketing Officer <strong>Matt Charney <\/strong>told <a href=\"https:\/\/techcrunch.com\/2024\/12\/30\/bench-to-be-acquired-after-abruptly-shutting-down\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">TechCrunch<\/a>, the plan is to revive Bench\u2019s platform and guide customers on retrieving their data.\u00a0<\/p>\n\n\n\n<p>On January 2nd, CEO <strong>Jesse Tensley <\/strong>chimed in on LinkedIn, offering fresh details on what\u2019s next for Bench clients:<\/p>\n\n\n\n<p><\/p>\n\n\n<p><iframe src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:share:7280336456525459457\" height=\"725\" width=\"504\" frameborder=\"0\" allowfullscreen=\"\" title=\"Embedded post\"><\/iframe><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>The future, however, remains uncertain. While the plans for recovery are in motion, the abrupt shutdown has left many clients questioning what\u2019s next for their businesses\u2014and whether Bench\u2019s new chapter under Employer.com will deliver the stability they need.<\/p>\n\n\n\n<h2 id=\"behind-the-curtain-whats-the-reason-for-a-benchs-sudden-shutdown\" class=\"wp-block-heading\"><strong>Behind the curtain: What&#8217;s the reason for a <\/strong><strong>Bench&#8217;s sudden shutdown<\/strong><strong>?<\/strong><\/h2>\n\n\n\n<p>The official script on Bench\u2019s sudden shutdown remains a mystery, with the company offering no direct explanation. However, former CEO and co-founder<strong> Ian Crosby<\/strong> has pointed fingers at strategic missteps following his exit in December 2021. Crosby revealed disagreements with the board over the company&#8217;s direction, leading to his replacement by a \u201cprofessional CEO\u201d\u2014a decision he believed would derail Bench.&nbsp;<\/p>\n\n\n\n<p>Crosby hopes Bench&#8217;s story becomes a cautionary tale for venture capitalists reconsidering the wisdom of founder replacements, claiming such moves \u201cnever work.<\/p>\n\n\n\n<p><\/p>\n\n\n<p><iframe src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:share:7278491380530757633\" height=\"1040\" width=\"504\" frameborder=\"0\" allowfullscreen=\"\" title=\"Embedded post\"><\/iframe><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>The buzz among professionals suggests financial woes could be the culprit. Some experts in the accounting field suggest a broken debt covenant may have triggered a secured debt to be called, forcing the shutdown. Others believe the timing was no coincidence, possibly designed to sidestep year-end accounting obligations while giving clients a slim window to<a href=\"https:\/\/synder.com\/blog\/an-ultimate-guide-to-preparing-your-business-for-the-tax-season\/\"> prepare for tax season<\/a>.<\/p>\n\n\n\n<p>Note that while these theories add color to the narrative, the reality remains a mystery. Bench.co has kept quiet, so for now, we\u2019re left piecing together the puzzle with what the experts are saying and plenty of room for debate.<\/p>\n\n\n\n<h2 id=\"the-new-era-of-bench-accounting-whats-next-for-retail-and-saas-businesses\" class=\"wp-block-heading\"><strong>The \u201cnew era\u201d of Bench Accounting: What\u2019s next for retail and SaaS businesses?<\/strong><\/h2>\n\n\n\n<p>Employer.com\u2019s CEO promises continuity and potential upgrades as they take the reins of Bench Accounting. It\u2019s been reported that a wave of accountants previously working with the software were left job-hunting after the shutdown. Now, Employer.com claims to be rehiring some of those employees to stabilize operations\u2014<strong>but will it be enough to regain trust?&nbsp;<\/strong><\/p>\n\n\n\n<p>Let\u2019s face it\u2014trust takes time to rebuild, and <strong>your business books can\u2019t wait<\/strong>.<\/p>\n\n\n\n<p>The December 27th shutdown left clients stressed and scrambling, and the uncertainty has only fueled concerns. While Employer.com emphasizes their commitment to preserving Bench\u2019s legacy, the future of the platform\u2014<em>and your data<\/em>\u2014feels anything but certain.<\/p>\n\n\n\n<p>For those feeling the heat and considering an exit strategy, remember: your financial data is priceless. Stay proactive\u2014reach out for updates, keep an eye on their announcements, and have a backup plan ready.&nbsp;<\/p>\n\n\n\n<p>If switching to new accounting software is on your radar, prioritize solutions with:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Automation for repetitive tasks (<a href=\"https:\/\/synder.com\/blog\/how-synder-helped-betr-health\/\">categorizing expenses<\/a>, syncing transactions, etc.);<\/li>\n\n\n\n<li>Strong integrations with multiple platforms;<\/li>\n\n\n\n<li>Historical data imports for a seamless transition;<\/li>\n\n\n\n<li>Customizable real-time financial reporting;<\/li>\n\n\n\n<li>Streamlined <a href=\"https:\/\/synder.com\/blog\/bank-reconciliation\/\">reconciliation<\/a>;<\/li>\n\n\n\n<li>Access to dedicated bookkeepers or CPAs for expert advice and support.<\/li>\n<\/ol>\n\n\n\n<p>The new era of Bench may hold promise, but staying prepared and informed is your best move right now. For those left in uncertainty, <strong>Synder<\/strong> offers a seamless way to restore order and prepare for tax season.<\/p>\n\n\n\n<h2 id=\"synder-is-dedicated-to-supporting-bench-ex-clients-through-the-chaos\" class=\"wp-block-heading\"><strong>Synder is dedicated to supporting Bench ex-clients through the chaos!<\/strong><\/h2>\n\n\n\n<p>To not repeat, we\u2019ll just say that <a href=\"https:\/\/synder.com\/\"><strong>Synder<\/strong><\/a><strong> does everything mentioned above <\/strong><strong><em>and more<\/em><\/strong>. Designed to simplify financial workflows, the software seamlessly integrates with over 30 platforms, bridging the gap between sales channels and accounting systems like QuickBooks (Online and Desktop), Xero, and Sage Intacct.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s what makes Synder the perfect sidekick for Bench customers looking to switch:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support in smooth data transfer for both ongoing and historical records to your new system;<\/li>\n\n\n\n<li><a href=\"https:\/\/synder.com\/accountant-directory\/\">Accountants Directory<\/a> featuring 60+ trusted professionals ready to assist;<\/li>\n\n\n\n<li>Retail-friendly sales data transfers tailored to multichannel businesses<strong>*<\/strong>;<\/li>\n\n\n\n<li>GAAP-compliant subscription change tracking for SaaS companies<strong>*<\/strong>;\u00a0<\/li>\n\n\n\n<li><a href=\"https:\/\/go.synder.com\/auth#\/signup?product=SYNC&amp;from=article\">Free 15-day trial<\/a> to get you started without stress.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-small-font-size\"><strong><em>*<\/em><\/strong><em> \u2013 if you don&#8217;t have access to your Bench data, Synder can retrieve sales details from popular platforms like Amazon, Shopify, Stripe, and PayPal, <\/em><a href=\"https:\/\/synder.com\/integrations\/\"><em>among others<\/em><\/a><em>, and deliver accurate, reliable reporting.<\/em><\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#d2e6fd\">Don\u2019t let the Bench shutdown derail your business! <a href=\"https:\/\/synder.com\/demo\/?from=article\">Connect with a Synder expert today<\/a> for seamless data migration, trusted accountant recommendations, and tools to keep your journal entries in top shape. Let\u2019s get your books back on track!&nbsp;<\/p>\n\n\n\n<br>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-secondary-color has-alpha-channel-opacity has-secondary-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 id=\"bonus-a-short-backup-checklist-for-businesses-affected\" class=\"wp-block-heading\"><strong>Bonus: A short backup checklist for <\/strong><strong>businesses affected&nbsp;<\/strong><\/h2>\n\n\n\n<h3 id=\"1-secure-your-financial-data\" class=\"wp-block-heading\"><strong>1. Secure your financial data<\/strong><\/h3>\n\n\n\n<p>Act fast! Secure your financial data: download invoices, reconciliation reports, and tax documents\u2014think anything you&#8217;ll need for tax season or audits. Back up this data on secure platforms like cloud storage services (e.g., Google Drive, Dropbox) or external hard drives for added protection.<\/p>\n\n\n\n<h3 id=\"2-reach-out-for-updates\" class=\"wp-block-heading\"><strong>2. Reach out for updates<\/strong><\/h3>\n\n\n\n<p>Reach out to Bench through their website, support email, or social media for details on accessing your data. Follow Employer.com for updates on the acquisition and any service recovery plans. Staying in the loop is key to avoiding surprises.<\/p>\n\n\n\n<h3 id=\"3-engage-professional-help\" class=\"wp-block-heading\"><strong>3. Engage professional help<\/strong><\/h3>\n\n\n\n<p>Engage a qualified accountant or CPA to review your financial position and prepare for tax season or audits. Some accounting automation software like Synder provides an Accountant Directory to connect with experts experienced in handling transitions like these.<\/p>\n\n\n\n<h3 id=\"4-prepare-targeted-questions-for-your-accountant-or-cpa\" class=\"wp-block-heading\"><strong>4. Prepare targeted questions for your accountant or CPA<\/strong><\/h3>\n\n\n\n<p>Before meeting with your accountant, compile a <a href=\"https:\/\/synder.com\/blog\/top-accounting-questions-you-were-afraid-to-ask-your-accountant\/\">list of questions<\/a> tailored to your business needs. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>How can I reconcile the financial data I recovered from Bench?<\/em><\/li>\n\n\n\n<li><em>What additional documentation do I need for tax season?<\/em><\/li>\n\n\n\n<li><em>Are there specific compliance issues I should address due to this transition?<\/em><\/li>\n<\/ul>\n\n\n\n<p>Provide your accountant with an overview of your situation in advance to maximize the value of your consultation.<\/p>\n\n\n\n<h3 id=\"5-plan-for-a-smooth-transition\" class=\"wp-block-heading\"><strong>5. Plan for a smooth transition<\/strong><\/h3>\n\n\n\n<p>Draft a detailed plan for switching to a new system, including data migration schedules, platform onboarding, and staff training. Regularly check your progress and address any issues as they arise. A well-organized transition minimizes disruption and sets your business up for success.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"The end of 2024 dropped a bombshell on the bookkeeping world: Bench Accounting, North America\u2019s \u201clargest bookkeeping service&hellip;\n","protected":false},"author":88,"featured_media":28621,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","csco_post_video_location":[],"csco_post_video_url":"","csco_post_video_bg_start_time":0,"csco_post_video_bg_end_time":0,"footnotes":""},"categories":[43,45,326],"tags":[255,254],"ppma_author":[389],"class_list":{"0":"post-28615","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-accounting","8":"category-business-management","9":"category-how-to-do-your-accounting","10":"tag-business-owner","11":"tag-cpa","12":"cs-entry","13":"cs-video-wrap"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bench Accounting Shutdown: Chaos, Questions, and What\u2019s Next<\/title>\n<meta name=\"description\" content=\"Accounting chaos, tax season panic\u2014can the Bench situation find its silver lining? Here\u2019s how to land your business in a solid spot.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bench Accounting Shutdown: Chaos, Questions, and What\u2019s Next\" \/>\n<meta property=\"og:description\" content=\"Accounting chaos, tax season panic\u2014can the Bench situation find its silver lining? Here\u2019s how to land your business in a solid spot.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/\" \/>\n<meta property=\"og:site_name\" content=\"Synder blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SynderHQ\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-03T14:46:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-03T14:46:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/bench-accounting-shutdown.png\" \/>\n\t<meta property=\"og:image:width\" content=\"4416\" \/>\n\t<meta property=\"og:image:height\" content=\"1386\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Anastasia Su\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anastasia Su\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/\"},\"author\":{\"name\":\"Anastasia Su\",\"@id\":\"https:\/\/synder.com\/blog\/#\/schema\/person\/73e5b5df8afb165b6b738b397bfaede0\"},\"headline\":\"Bench Accounting Shutdown: A Plot Twist No One Saw Coming\",\"datePublished\":\"2025-01-03T14:46:02+00:00\",\"dateModified\":\"2025-01-03T14:46:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/\"},\"wordCount\":1316,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/synder.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/bench-accounting-shutdown.png\",\"keywords\":[\"Business Owner\",\"CPA\"],\"articleSection\":[\"Accounting\",\"Business\",\"How to Do Your Accounting\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/\",\"url\":\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/\",\"name\":\"Bench Accounting Shutdown: Chaos, Questions, and What\u2019s Next\",\"isPartOf\":{\"@id\":\"https:\/\/synder.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/synder.com\/blog\/bench-accounting-shutdown\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/synder.com\/blog\/wp-content\/uploads\/sites\/5\/2025\/01\/bench-accounting-shutdown.png\",\"datePublished\":\"2025-01-03T14:46:02+00:00\",\"dateModified\":\"2025-01-03T14:46:03+00:00\",\"description\":\"Accounting chaos, tax season panic\u2014can the Bench situation find its silver lining? 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